Linux Administrator
Resume:
Muhammad Qasim
***-*** ******** *** ***********, ON M1L 3G1 C: 647-***-**** E: *********@*****.***
Summary
To provide my employer with the best possible systems administration, maintenance and support services. To secure a reputable position in company, that will challenge my skills and utilize my strong leadership, problem solving abilities and to excel in its progressive networking environment to my fullest potential.
Able to guide motivated, top-performing technical and application support teams in the administration, installation, training, and support of client/server software and networked systems for MS Windows, Linux/Unix based operating systems.
Experience
Web Hosting And Security Engineer
WebSouls ( Jun 20 2011 – Jan 30 2015 )
websouls.com
Manage a team of network engineers as a lead of network operations department. Responsibilities included scheduling, training, motivating the team and department
Mentoring customer facing call center staff to help broaden their knowledge and drive towards first call resolution
Administration of 70+ Servers Linux servers (CentOS, Ubuntu, Arch based), Windows Server 2008/2012, Visualization (KVM, OpenVZ, Xen) SQL (MSSQL, MYSQL) that include installation, configuration
Research and development in the area of Information technology assigned by management. Assigning R&D tasks to the network team on a weekly basis and filing all the work in an appropriate manner
Install, configured and maintained services dns server (Bind 9, MS DNS), dhcp (DHCPD), mail (Exim, Postfix, Mail Enable), ftp server (PureFTPd, Microsoft FTP), firewall (CSF, Fail2Ban), web server (Apache, IIS, Nginx) sql server (MySQL, MSSQL), remote management (OpenSSH, Microsoft RDP), Live migration ( Linux to Linux and Windows to Linux )
Managed and optimized of Database Servers MS SQL Server 2008/2012 and MYSQL 4/5
Maintained and troubleshoot of all hosted email security (Anti-Spam, Anti-Virus, Content Control) and web security (Modsecurity, Anti-Virus, CXS, Bash Scripts)
Install, configured and maintained security of servers with OpenVAS, Rootkits ( RKHunter and CHKRootKit ), IDS ( Snort, PSAD), Linux Malware Detection and DDos ( Bash Script )
Install, configured, troubleshoot and updating of panel whmcs, Cpanel, Zpanel, Plesk and phpMyAdmin
Install, configured and maintained monitoring system ( Nagios ) for servers
Deployed and maintained Nginx with apache as reverse proxy.
Utilizing CRON jobs, shell script to automate tasks on the server such as emailing, backups, file permissions, spam control and transfers etc
Working with hosting staff to diagnose and troubleshoot software and network issues located in various data centers worldwide and escalating to vendors when necessary
Maintaining and updating Hosting Servers and hosting Internet Domains
Preparing weekly system security report for management to review and discussion
Maintaining support department with complete trouble ticketing system for all the customers
Working on security concepts / best practices
Troubleshoot complex problems, resolve operational issues hacked websites, email issue, ip black listing, firewall, spam, backups and restoration
Github for version controlling the scripts and documentation
Trained new employees and explained protocols clearly and efficiently about services and customer dealing
Acting as a point of contact for clients accessing the Data Centers and assisting them when required
Relay information in a concise and clear manner and remain calm, courteous and respectful at all times (even when customers are angry and argumentative)
Make a customer’s experience as enjoyable as possible
Web Hosting Engineer
Free zone ( Contract 10 Feb 2014 To 10 May 2014 )
freezone.co.uk
Administration of 25+ Servers Linux servers (CentOS, Ubuntu), Windows Server 2008, Visualization (Xen) SQL (MSSQL, MYSQL) that include installation, configuration
Level 2 support fixing email issues, hacked websites, maintained disk quota, migration, optimization and upgrade of services, backup and restore
Monitoring and troubleshooting system issues
Manage firewall, Dell SAN
Manage documentation of all Windows / Linux systems
Manage Puppet for automation
Manage and maintain Xen server
File System management (LVM, Quota’s, etc.)
Working with level 1 support staff to resolve issue on chat and phone
Technically update staff to resolve email and website issues
Web Hosting Engineer
Server Sea ( 17 May 2010 To Jan 2011 )
serversea.com
Level 1 Support
Troubleshooting, Technical/End User Support
System Monitoring
Voip / Database Engineer
Tech Bridge Consultancy ( Contract Jan 4 2010 To May 15 2010 ) techbridgeconsultancy.com
Asterisk level 1 Support technician
Local Network Management
Administration of Linux & Unix based servers
Implementation & Administration of MySQL Server
Asterisk Server setup for local & remote office
Basic php script
Accomplishments
Upgraded customer websites page speed rank up to 30%
Script to check Php vulnerability cryptophp for Cpanel Servers and update the support person to fix the issue (github) https://github.com/websouls/cryptophp.git
Script to automatically block Ddos Attacks for Cpanel Servers (github)
https://github.com/websouls/ddos
Shell script to send warning to customers and suspension for Over quota and Spamming
Exim Acls to block spamming
Shell script integrated with nagios to check ip black listing on more than 250 RBLS
Fixed email issues Helo / rDNS / SPF
Expertise
Operating Systems : Windows ( Server 2008, 2012 ), Linux ( Centos, Ubuntu, Arch ), Unix ( FreeBSD ).
Hosting / Admin Panel : Cpanel, Plesk, Zpanel, SolusVM, Proxmox, Parallel.
Email Server : Exim, Postfix, Qmail.
Databases : MySQL, MYSQL.
Web Servers : Apache, Nginx, IIS.
Virtualization / Containers : Vmware, Kvm, Xen, OpenVZ, LXC.
Scripting / Programming : Shell Scripting.
Security : OpenVAS, DDOS ( tools ), Wordpress, Modsecurity.
Monitoring : Nagios, Icinga.
Certifications
Oracle Solaris 10 2012
Microsoft Server 2008 2012
Education
Oracle Solaris 10 2011
Red Hat 2011
Microsoft Certified Information Technology Professional 2011
St. John School Karachi ( Matriculation ) 2000
Projects
TLP : linrunner.de/en/
Application To Improve Power Usage / Battery Life In Linux
Regression testing and filing bug
Contact this candidate