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Sales Customer Service

Location:
Easton, PA, 18045
Posted:
November 12, 2010

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Resume:

BRIAN CLARK

** ******** **** ( Easton, PA ***** ( 973-***-**** ( abh5sq@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Innovative sales professional with proven healthcare sales experience.

Capable leader, attentive listener, and persuasive communicator, focused on

maximizing efficiency and profits. Strong relationship builder, adept at

partnering with clients, staff, and administration. Proficient account

management, business development, and strategic planning abilities. Detail-

oriented with acute financial analysis skills, including budgeting,

forecasting, and operational reporting. Exceptional knowledge of

physiology and anatomy.

AREAS OF EXPERTISE

Sales Administration Financial Analysis Team Building

Account Management Marketing Training and Mentoring

Business Development Strategic Planning Customer Service

EDUCATION

Bachelor of Science in Exercise Science

Indiana University, Bloomington, IN (2009)

PROFESSIONAL EXPERIENCE

Nutrisystem, Inc., Horsham, PA (2009 - 2010)

Program Consultant and Sales Representative

Managed and developed client accounts. Administered diabetic

healthcare program sales. Designed territory marketing initiatives

and sales strategies. Led presentations and product demonstrations

for Purchasing Directors and senior management. Directed sales

technique, brand wrapping, and closing training for new employees.

Maintained comprehensive product knowledge.

Selected Achievements

. Exceeded annual revenue targets by over 200%.

. Generated over $1 million in revenue within 10 months of hiring.

. Collaborated with Business Strategy Team Members to increase

diabetic program market share totals from 0% to 20% within 6

months.

. Ranked among the top 10 highest monthly revenue producing Sales

Representatives.

. Grew sales by 30% by overseeing the 2010 advertising campaign

launch.

. Increased sales closing rates by 5% while decreasing call time

averages by 30 seconds.

. Raised customer satisfaction scores by 10%, to the highest level

in company history.

. Reached the highest revenue per customer averages for 3 months,

the highest revenue generator totals for 5 months, and the

highest conversion totals for 3 months. Exceeded all conversion

quotas by over 63%.

. Maximized computer application efficiency by partnering

with the IT Team.

. Consistently delivered all projects within established

timelines.

. Secured key accounts with major outlet clients, including Costco

and Sam's Club.

. Created and implemented the Customer Loyalty Program.

. Named recipient of the Employee of the Month Award in July of

2010.

BRIAN CLARK

Page 2

Fox Restaurant Group, Bloomington, IN (2006 - 2009)

Manager

Directed business operations. Supervised, developed, trained, and

scheduled a staff of over 100 employees. Analyzed and tracked profit

and loss data. Controlled supply inventories. Oversaw opening and

closing procedures.

Selected Achievements

. Raised profits by 9% within 3 months of hiring by developing and

implementing marketing initiatives.

. Reduced operating costs by 14% by streamlining administrative

procedures.

ADDITIONAL MANAGEMENT EXPERIENCE

Mountain Creek, Inc., Vernon, NJ (2002 - 2004)

Lifeguard Supervisor

Managed and scheduled a staff of over 50 employees. Led CPR and First

Aid training. Developed presentations for senior management.

Selected Achievement

. Recognized with the Mountain Creek Lifesavers Award.

STUDENT ACTIVITIES

Varsity Cross Country and Track & Field, Division I

Team Captain, Student Athlete Award Recipient, and Little 500 Captains

Award Recipient

Kinesiology Club, Member

Cycling Club, Member

Habitat for Humanity, Volunteer

Project of Easton, Volunteer

CERTIFICATION

CPR Certification

First Aid Certification

TECHNICAL SKILLS

Microsoft Word, Excel, and PowerPoint

Windows Operating Systems



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