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Customer Service Sales

Location:
North Port, FL, 34288
Posted:
November 12, 2010

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Resume:

Bevin N. Gallo **** Wheeling Ave North Port, FL

***** 941-***-**** abh5pp@r.postjobfree.com

MARKETING PROFESSIONAL

Goal-busting marketing executive with over 6 years of award-winning,

progressive leadership experiences in several dynamic industries.

Flawless track record of delivering impressive bottom-line results by

distilling value, overcoming objections and securing hard to close

deals. Expert in the development, growth and execution of successful

fundraising and promotional events that leave the clients wanting

more. Highly skilled in designing creative product marketing

campaigns targeted at a variety of consumers, resulting in an

unprecedented positive ROI. Exceptional motivator, harboring the

unique trait to drive fellow associates to peak performance levels.

LEADERSHIP ACHIEVEMENTS

PEACE RIVER REGIONAL MEDICAL CENTER, Port Charlotte, FL 2007 -

Present

MARKETING COORDINATOR & PATIENT ADVOCATE: Coordinate all special

events and monthly newsletter for both associates and volunteer

auxiliary. Produce internal and external communications, including

the design and production of collateral materials through all media

outlets, including web. Produce weekly press releases, news articles,

and coordinate media relations activities. Serve as Florida's Blood

Centers and United Way of Charlotte County Employee Chairs. Establish

a mechanism for patient/customer service excellence through direct

contact identifying individual needs of patients/customers by early

intervention and positive resolution of dissatisfactions, providing a

smooth service recovery process.

. Decrease in Overhead Expenditure - In 2009, reported a savings of roughly

13% over previous year in departmental overhead expenses.

. Effective Marketing - Increased vendor participation by 50% and

attendance by roughly 45% over previous year at the Pantyhose Free Zone

2010 Women's Expo.

. Market Penetration - Created and implemented marketing campaign for an

outpatient rehabilitation program that increased patient registration on

three separate occurrences by 27-75 referrals within one week's time.

TASTEFULLY SIMPLE, North Port, FL 2009 - Present

SENIOR CONSULTANT: Independent business owner for dynamic direct sales

company with personal website: www.tastefullysimple.com/web/bgallo

. Business Development - Recorded a growth in sales - 45% - and

clientele - 75% - within first year.

. Sales Leader - Top seller among third line consultants for month of

September 2009.

ENTERPRISE RENT-A-CAR, Punta Gorda, FL 2005 - 2007

MANGEMENT ASSISTANT: Responsible for daily operations and supervision

of up to 5 associates at any given point. Leader in advertising and

promotions for immediate area, developing strategic B2B and B2C

partnerships.

. Account Development - Solely managed and operated a 50-car branch

out of Mercedes of Sarasota, implementing and securing a contract

partnership between the dealership and Enterprise Rent-a-Car.

. Fleet Retention - Top auditor in the region for contracts resulting

in little to no loss in property or profits.

SARASOTA EATERIES, Sarasota, FL 2006

MARKETING & PROMOTIONS: Generate and execute promotional materials and

marketing plan for club.

. Business Development - Increased clientele by 10% within 5 month

period which resulted in an increase in overall sales.

DAYTONA'S PUB, Greenville, NC 2004 - 2005

BARTENDER & PUB OPERATOR: Plan, develop and implement annual

fundraising events for local charities and families in need. Maintain

budget and inventory.

. Inventory Management - Successfully determined/controlled stock

levels, balancing the need for product availability against the need

for minimizing stock holding.

TECHNICAL SKILLS

CREATIVE & PUBLISHING: Adobe Illustrator, InDesign, Photoshop & Website

Maintenance.

INTERNET: E-mail, Research, Browsers & Transferring Documents.

MS OFFICE: Microsoft Word, Microsoft Works, Excel, Access & Power Point.

OPERATING SYSTEMS: Windows & MAC OS-X.

EDUCATION

EAST CAROLINA UNIVERSITY, Greenville, NC 2001 - 2005

BSBA in Marketing, GPA: 3.650/4.0 Magna Cum Laude.

WEB-FOLIO

http://www.wix.com/bgallo1121/director-of-marketing



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