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Customer Service Technician

Location:
Brigham City, UT, 84302
Posted:
November 12, 2010

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Resume:

Troy R Lott

** ***** *** ****

Brigham City, UT *4302

Home Phone: 435-***-****

E-Mail: abh5og@r.postjobfree.com

Objective

Work for a company which will utilize extensive field service technician,

troubleshooting, office, inventory control, and customer service skills.

Education

ITT Technical Institute, Spokane, Washington

Associate of Applied Science Degree in Electronics Engineering

Technology

Graduation Date - March 2000 (G.P.A. 3.8)

Spokane Community College, Spokane, Washington

Plant Biology courses taken for 1 semester (G.P.A. 3.7)

Computer Skills

Ability to break down and troubleshoot computer systems to the component

level

Ability to "learn" new software programs and integrate them into daily use

Software and OS Know ledge:

QuickBooks Pro, Microsoft Office, Lotus Notes, Oracle, Windows (7, Vista,

2000, 98, 95), Misc. Programs

Technical Skills

Design, build and troubleshoot DC and AC circuits

Ability to use Oscilloscopes, Digital Multi-Meter's, PLC's, and Frequency

generators

Ability to read and interpret manufacturers Data Sheets

Experience

2008-2010 - Computer Repair Technician

Troubleshoot, Repair, Design, and Construct Computer Systems

2007-2010 - Substitute Teacher for Box Elder School District

2000-2006 - Regional Field Service Technician/Customer Service Engineer

Schedule and maintain security equipment for approximately

550 customers. Keep detailed

inventory of parts for all systems worked on.

1990-2000 - Owner of Seasonal Landscaping Company

Repair and maintain equipment for three landscaping

crews. (Mowers, Blowers, Generators,

Trucks, Chainsaws, Etc)

10+ years Customer service

10+ years Computer application use

Other Education

Spokane Falls Community College, Spokane, Washington

Business Management / Accounting, 1.5 years (G.P .A. 3.65)

Personal Accomplishments

Eagle Scout



Contact this candidate