Customer Service Sales
Resume:
Robert W. Hanson
Liberty, Missouri 64068
OBJECTIVE
To secure a position in the commercial or residential Heating,
Refrigeration, and Air Conditioning field, that will both challenge and
enhance my skills while utilizing my formal training.
EDUCATION
Vatterott College - Kansas City, Missouri
Heating, Air Conditioning, and Refrigeration Technology
Diploma Certificate of Completion February 2003
- April 2004
Directors Honor Roll
Perfect Attendance
EPA Universal Certification
410 Certification & 407A Certification
Associates of Occupational Studies April
2004 - November 2004
DeVry University - Kansas City, Missouri January
2002 - November 2002
SPECIALIZED SKILLS AND TRAINING
Schematic Circuits
Troubleshooting HVAC
Troubleshooting Electrical Circuits
Soldering and Brazing
Compressors, Evaporators, and Condensers
Domestic Refrigeration
Series and Parallel Circuits Condensing
Furnaces
Recovery, Recycling, and Reclaiming Air Conditioning
Commercial Rooftops
Hazardous Chemical Removal Air Duct
Cleaning
Commercial Refrigeration Heat Pumps
Hydraulics Metering Devices
Air Balancing Sizing House
Gas Piping
Appliance Installation and Service
Customer Service
Creative Problem Solving Team Dynamics
Analysis & Development of Applied Technical Writing
Organizational Communication
Professional Development
EMPLOYMENT HISTORY
J & E Contracting - Kansas City, Missouri
November 2006 - Present
Technician
Duties: HVAC Repair, General Housing Repair, Construction
Sam's Club - Kansas City, Missouri
November 2003 - May 2010
Sales Associate
Duties: On the floor Customer Service, Stock, and General Cleaning
Sutherland Lumber - Liberty, Missouri April
1995 - November 2003
Sales Associate
Duties: Customer Service, Stock, and General Cleaning
Robert W. Hanson
1412 Limerick Court
Liberty, Missouri 64068
REFERENCES
Jesse Arnold
Co-Owner/Operator
J & E Contracting
8803 NE 106th Terr.
Kansas City, Missouri
Eric Elam
Co-Owner/Operator
J & E Contracting
8803 NE 106th Terr.
Kansas City, Missouri
Mike Reed
Sales Associate
Sam's Club
3111 NE 39th Street
Kansas City, Missouri
(816) 550 - 8103
Jim Stills
Instructor
Vatterott College
Kansas City, Missouri
Ken Sloan
Instructor
Vatterott College
Kansas City, Missouri
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