* * * * * . O R C H A R D S T. # D * * T AC O M A, WA 9 8 4 6 6

( 2 5 3 ) 2 2 8 3 5 8 8 K J H I B B L E R @ YA H O O . C O M

KEVIN J. HIBBLER

OBJECTIVE

To continue a career in professional customer service.

WORK OF EXPERIENCE

2/2004 4/2010 Riverstone Residential Group Kent,WA

Leasing Specialist/ Groundskeeper

5/2001 12/2003 Seattle Housing Authority Seattle, WA

Leasing Specialist/ Groundskeeper

Ensure model apartments are in touring condition.

Oriented prospective and current residents to the property.

Ensure quality customer service to prospective and current tenants, and promote a quality living

experience for all residents.

Conduct move in/move out inspection needs and coordinate schedules with maintenance teams.

Ensure all open and closed procedures are completed daily.

Inspected property to ensure safety and cleanliness, and alert Maintenance to items in need of

repair.

Process work order request for residents and ensure work is completed in a timely manner.

Assist with turns by trashing out units and installing appliances and changing fixtures.

Comply with all Company Standards, applicable health and safety rules and regulations, as well as

local, state, and federal laws.

Maintain Curb Appeal.

Processes renewal paperwork and ensures documentation is delivered to current residents on a

monthly basis.

Maintained accurate and detailed records of traffic activity by entering applicable information into

the computer.

Followed up with all prospective residents via phone, mail or email.

Converts phone traffic into scheduled appointments with prospective residents in order to tour the

community.

Completed weekly leasing reports in accurate and timely fashion.

Assists with ongoing resident relations throughout occupant’s tenancy by ensuring occupant’s

requests are responded to promptly and accurately.

Assists with processing work order requests for residents and ensures work is completed in a timely

manner.

Supports management by providing clerical support such as answering phone calls, filing, and

processing property invoices, as needed.

Responsible for shopping competitive properties.

EDUCATION

8/1989 4/1993 A.H. Parker High Birmingham, AL

G.E.D

9/1993 4/1997 Miles College Birmingham, AL

Elementary Education

6/1998 11/1998 U.S. Army Training Center Fort McClellan, AL

Chemical Specialist

EXTRACURRICULAR ACTIVITIES

Traveling, learning new cultures, coaching youth sports, cooking, video gaming, and

being a dad.

REFERENCES

Furnished upon request.

Contact this candidate