Customer Service Sales

Bruce A. Purdy

Pleasant Hill, Iowa *****

Home: 515-***-**** Cell:515-***-****

E-mail: *********@***.***

SUMMARY

I have most of my adult work experience in the small business environment

as an entrepreneur. I started a sign company in the early 1980's as well

as a trucking company contracted to FedEx. During that time, I have

greatly expanded my computer, customer service, people and management

skills. I am currently searching for an opportunity for employment that I

can utilize my experiences to move forward to a lasting career.

CAREER DEVELOPMENT

ACME Signs - Owner-Operator 2007 - Present

Started company as business with FedEx began to wind down due to poor

economy.

. Designed custom graphics for general signage, vehicle wrap graphics

. Design, sales, production, installation, daily operations management

Ricochet Trucking, LLC - Owner-Operator 2007 - 2009

Started company as a contractor to FedEx Custom Critical, a division of

FedEx supplying expedited, time critical shipments to 48 states and Canada

with specialized equipment.

. Made custom Pick-up and deliveries of customer equipment and supplies

on time and with no damage claims. Customers included Military, FEMA,

Government and private sector.

. Carried all mandatory certifications such as HazMat, CDL-B, TSA, IAC

Airport and FBI background investigation

. Vehicle was satellite dispatched and tracked on assignments. Typical

away from home time 4 to 8 weeks.

B & K Signs, LLC - Co-Owner January 2006 - March 2007

I was the general managing partner of this business which included running

the day-to-day operations.

. Developed marketing strategies, web presence, customer contact and

interaction.

. I was involved with the customer from concept to design, then to

application or installation.

. Proficient in the use of Photoshop CS3, CoreDRAW 12, web development

software and other applications as well.

B & B Signs - Hines Realty - Gem Realty, Inc. September 2000 - January

2006

At this time, I was involved in one or more businesses working in tandem

for my source of income. As business began to slow, I went to school to

receive my Real Estate Sales Person License in Iowa.

. B&B Signs - Daily operations of all aspects of the sign business,

owner-operator

. Hines Realty - Major concentration was business start-up, marketing to

making presence for owner.

. Gem Realty, Inc. - Real Estate Sales person

LPW Trucking - Omaha, NE July 1999 - September 2000

Contract driver for company leased to Roberts Express, a FedEx held

company. Later, FedEx branded company with new name FedEx Custom Critical.

. Made custom Pick-up and deliveries of customer equipment and supplies

on time and with no damage claims. Customers included Military, FEMA,

Government and private sector.

. Carried all mandatory certifications such as HazMat, CDL-B,

. Vehicle was satellite dispatched and tracked on assignments. Typical

away from home time 4 to 8 weeks.

Rio West Signs & Graphics - Albuquerque, NM March 1986 - July 1999

I was an owner - operator of the sign company creating signs, vehicle

lettering, offset printing, shirts and complete design services.

. Daily management duties over staff, customer service, daily

operations.

. I was the only graphics designer as well.

. Fabrication, installations, marketing, sales

Sparton Technology - Albuquerque, NM July 1980 - March 1986

Began work as a Testing Technician testing Airborne Weapons Controllers in

Environmental Testing conditions for Quality Control Division. Later, was

promoted to Test Supervisor overseeing 2nd shift operations, then moving to

first shift (days) with over 15 employees.

. Daily management duties over testing technicians

. Responsible for timely, accurate submittals of testing data and

equipment on a monthly basis to Bendix and U.S. Air Force and other

government customers.

General Electric Aircraft Engine Group - Albuquerque, NM August 1978 -

July 1980

Worked multiple positions starting as a janitor, then moved up to Lab

Technician working to develop new production techniques on jet engine

components for both commercial and military fighter engines.

. All phases of production on small engine components

. Eventually transferred to Gas Turbine division test lab on special

project before division phased out.

QUALIFICATIONS, EDUCATION AND TRAINING

High School Diploma from Manzano High School - Albuquerque, NM

Private Pilot Certificate - Hot Air Balloon - FAA 1989

United States Patent - Awarded October 1994

Radio Controlled Hot Air Balloons

Proficient in the use of several software suites including CorelDRAW

Graphics,

Adobe Photoshop CS3, Web development Dreamweaver and Fireworks

Have 10 plus years experience in Digital Photography, set-up, structure and

photo enhancement and production

20 years experience in Woodworking, various hand tools, saws, bench

equipment

and finishing techniques

Experience in metal fabrication as a Hobby restoring Jeep CJ series four

wheel drive vehicles, complete restorations, body work, welding, finish and

paint

Real Estate Sale Person License - Iowa Assoc. Realtors 2005 - Inactive

Commercial Drivers License - Original 1999 - Class B, Air Brakes

Current DOT Medical Valid through August 2009, Perfect MVR,

No Violations, No citations, HazMat valid until 2013

All Experience is Straight Truck Class

Hazardous Materials Endorsement - TSA, FBI, IAC Airport Security Background

References Upon Request

Contact this candidate