Kassandra R. Shaw

*** ***** ********** *****

Mustang, OK 73064

***/***-**** ** ***/376-2041

E-mail: abh5j4@r.postjobfree.com

OBJECTIVE:

I am looking for a position to showcase my wide array of administrative

skills. I have a strong desire to meet new challenges and am looking for

an opportunity with a company that offers advancement and recognition to

those employees who earn it.

EMPLOYMENT HISTORY:

MedQuist. December 2009 to Present.

Medical Transcriptionist duties include transcribing the dictation of more

than 400 specialists in cardiology, oncology, hematology, orthopedics,

pediatrics, neuroscience, and emergency medicine.

Intermedix/EPDS. November 2007 to December 2009.

Medical Transcriptionist duties included transcribing hospital emergency

room dictation for over 200 doctors from 9 different hospitals across the

United States.

Professional Packaging Systems. May 2006 to May 2007.

CUSTOMER SERVICE REPRESENTATIVE / OFFICE MANAGER (OKC Branch) duties

included supporting the work of the sales and service team for the OKC

branch with a variety of tasks that must be done within the company to

facilitate the delivery of goods and services to the customers. I assisted

the salesperson with price and product comparisons and information,

presentations, arranging meetings with customers and anything else needed.

Responsible for maintaining goodwill between the company and its customers

by answering their phone calls, solving problems, data entry, receiving,

entering, and tracking orders, deliveries / pick-ups and returns, verifying

product availability and various other customer relations. Also included

supervising and maintaining all aspects of the company's warehouse and

delivery service. My most notable accomplishment was the organization of

the company's warehouse inventory into a concise, easy to use bin system

thereby alleviating past difficulties with the inventory management.

Hall Chiropractic Neurology Center. January, 1996 to September, 2003.

OFFICE MANAGER duties consisted of dealing with all aspects of patient

processing to include: answering all incoming calls, appointment schedules,

maintaining patient records, verifying, filing & follow-up with insurance

benefits; accounts receivable; as well as typing patient reports and all

correspondence with doctors, lawyers, etc. I performed all functions of

the day-to-day requirements of maintaining the office. I was also

responsible for maintaining my employer's professional and personal

schedules (this included making all travel arrangements, teaching/seminar

schedules, etc.).

SEMINAR COORDINATOR duties were comprised of researching supplied subject

matter to develop PowerPoint presentations with little to no guidance other

than the topic, as well as all aspects of seminar preparation to include:

lecture site preparation, attendee registration, audio/video documentation,

certification of exams, all correspondence with universities and program

sponsors as well as managing all travel arrangements for my employer. My

employer was a well-respected and sought after lecturer throughout the U.S.

and Canada and traveled three to four weekends per month.

Oklahoma Indigent Defense System. October, 1992 to January, 1996.

FINANCE DEPARTMENT ASSISTANT. Duties included creation and maintenance of

all confidential personnel records, all insurance correspondence, fleet

management, tracking procurement requests, completing purchase orders, and

processing of all time / attendance records as well as travel arrangements

for all agency employees.

LEGAL SECRETARY. Duties included providing administrative and technical

support for seven attorneys and 11 investigators to include office

automation, filing, tracking of court activities and information, and

coordination of division team efforts. Served as telephone liaison between

the attorneys and their clients and courts, preparation and maintenance of

all legal records, transcription / dictation, data entry, and schedule

coordination for all seven attorneys and 11 investigators to include all

travel arrangements and expert witness interviews. Ability to use

databases and spreadsheets to track case progress/details for report

productions was also required in my position.

Oklahoma Publishing Company. April, 1992 to October, 1992.

AD-VISOR/OFFICE SUPPORT. Duties included customer service in placing

advertising and data entry. Prepared legal affidavits and maintained

filing system.

Mustang Fuel Corporation. April, 1991 to September, 1991 and April, 1992

to September, 1992

CLERICAL SUPPORT, LEGAL, GAS OPERATIONS AND ACCOUNTING. Duties included

typing correspondence and other reports, maintaining filing systems,

answering telephones and other clerical duties.

EDUCATION:

Oklahoma City Community College. Associate Degree, Office Administration -

Legal Emphasis. May, 1993.

Mustang High School. May, 1989.

References Available Upon Request

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