Manager Management

Joelle Garretson

**** **** **. *** ****, CA.*****

Home: 408-***-**** ( Cell: 408-***-****

abh5ii@r.postjobfree.com

Profile

Executive administrative support professional offering versatile

office management skills with excellent written and verbal

communication skills. Strong planner and problem solver who can

readily adapt to change, works well with people and exceeds

expectations. Able to juggle multiple priorities and meet tight

deadlines without compromising quality.

Education

Bachelor of Arts in Sociology, August, 2009 Student

from 1/2009 to 8/2009

University of California, Santa Cruz

Key Skills

Office Office Management Report

Skills: Records Management Preparation

Front-Desk Reception Event Management

Executive Support Calendaring

Travel

Coordination

Communicatio Analysis and Narrative and Expository

ns Skills Argumentation Writing

Public Speaking Negotiation

Computer

Skills: MS Word MS Outlook

MS Excel MS PowerPoint

Experience

U.C. Student/ Homemaker/Senior Care 6/2005 to Present

Provider

Law Offices of Donald Kelly, San Jose, Office Manager and Paralegal,

CA. 6/1999 to 6/2005

Handled multifaceted clerical tasks (e.g., answering phones, data

entry, filing, records management and billing, calendaring court dates

and maintaining attorney's schedule) for a fast- paced criminal law

office.

Highlights:

Wrote and filed complex legal motions and briefs. Prepared official

legal correspondence

Served as attorney-client liaison with responsibility for all client

appointments, court dates and correspondence for attorneys.

Communicated effectively with various legal personnel; established

strong relationships to gain support and effectively achieve results.

Exercised extreme discretion and confidentiality

Provided timely, courteous and knowledgeable response to information

requests by clients

Recruited all support staff and handled all employee paperwork

Responsible for maintenance/ordering of office supplies

Multitasked quickly and efficiently in a high stress environment

Earned excellent performance reviews, with citations for excellence in

areas including work volume, accuracy and quality; ability to learn

and master new concepts; positive work ethic; and commitment to

providing unsurpassed service.

Contacts: Donald Kelly, Owner

Kevin Kitsuda, Office Manager 408-***-****

Hindquarter Bar and Grille, Santa Restaurant Manager 1993 to 1999

Cruz, CA.

Assistant Manager 1991 to 1993

Hostess/ Server 1991 to

1999

Began as an entry level employee and quickly advanced to management.

Responsible for the smooth operation of a fast paced, fine dining

restaurant, including the management of 15 floor employees and

communication between kitchen and bar personnel.

Highlights:

Personally hired and trained all floor personnel

Scheduled all floor employees

Created a detailed 60- page training manual for all floor positions,

responsibilities, rules regulations and procedures

Ensured customer satisfaction and resolved conflicts

Responsible for floor seating and reservations

Actively promoted business throughout the community

Contacts: Bob Cornell, Owner

Laurie Stevens, Restaurant Manager 831-***-****

Animal Care and Control, San Jose, Volunteer 6/2008 to Present

CA.

Care for animals awaiting adoption

References available upon request

Contact this candidate