BRADFORD C. FREEMAN
T: 812-***-****
Columbus, IN 47203
abh5ee@r.postjobfree.com
REGIONAL MANAGER ? SALES MANAGER
OPERATIONS MANAGER
Highly accomplished and results-driven business manager with nearly 20
years' sales and operations management experience in military and civilian
environments. Proven ability to manage full-life cycle sales from initial
proposal to product delivery, increase sales within new and established
accounts, and exceed sales goals and customer expectation. Expertise
creating strategic sales and marketing initiatives to capitalize on
opportunities, determining customer requirements, and building strong
customer partnerships. Persuasive communicator, polished presentation
skills, and strong deal-closing abilities. Excellent customer service,
negotiation, and problem-solving/analysis skills. Top-performer, respected
leader, and valued contributor to management teams.
Sales Growth ? New Business Development ? Account & Office Management ?
Client Retention
Market Penetration ? Needs Assessments ? Repeat Business ? Project
Management ? Negotiations
Customer Liaison ? High-Impact Presentations ? Key Networking Skills ?
Leadership & Team Building
PROFESSIONAL EXPERIENCE
ASPEN DENTAL, Columbus, IN
2008-Present
Practice Manager
Manage office operations and sales for large dental organization with 260
offices nationwide producing annual revenue of $1.3M+. Monitor office
workflow activities, resolve customer service issues, and ensure compliance
with all customer service models, policies, and procedures. Present
treatment plans to new patients, demonstrate and explain plan benefits, and
earn patient confidence to secure sale. Recruit, train, and supervise 7
employees, manage timecards and overtime, and evaluate employee
performance.
o Exceeded budgeted production goals and sales by 8.6% for 1st quarter
2010.
o Consistently rank in top 20% for appointments booked during first visit
following sales presentation.
o Won "Kickoff Challenge" for 7 consecutive months for receiving
outstanding patient surveys, large numbers of appointments kept, and
strong performance compared to budget.
o Developed succession plan in anticipation of promotion when new region
becomes available.
TRANS-LUX COMMERCIAL, Des Moines, IA
2006-2008
Regional Sales Manager
Identified and developed new accounts and maintained existing accounts
within 8 state region for national LED sign manufacturer with $40M in
annual sales. Developed marketing initiatives to partner with local,
regional, and national sign manufacturers, installers, and architects to
sell electronic message centers, time and temperature units, and fuel price
changers. Prepared proposals promoting customers' financial incentives,
determined appropriate product applications, and conducted presentations.
Ensured product met all customer requirements upon delivery, performed post-
sale customer product software training, and built strong customer
partnerships to enhance future sales pipelines.
o Successfully closed 50+ deals worth $650K+ in revenue.
EAGLE SIGN & ADVERTISING COMPANY, Des Moines, IA
2002-2006
Account Representative
Created sales initiatives and managed accounts with national and regional
buyers, designers, and architects for national exterior sign manufacturer
producing $4M in annual revenue. Performed full-life cycle sales
management, wrote proposals, secured landlord approvals, researched local
zoning ordinances' for obtaining variances, tracked production schedules,
expedited orders, and arranged for shipping and
Bradford C. Freeman
Page 2
(Eagle Sign & Advertising Company, continued)
installation. Coordinated all needed resources including graphic artists,
estimators, engineers, production department, and subcontracted installers.
Resolved all customer service problems, collected receivables, and ensured
timely product delivery and successful installation.
o Achieved record for highest billings within first month of employment.
o Won 100+ deals totaling $1.7M.
o Awarded Salesman of the Month three times.
o Significantly expanded customer contacts database.
o Recognized for consistently exceeding sales goals and customer
expectations.
MANAGEMENT RECRUITERS INTERNATIONAL (Vermillion Group)
1999-2000
West Des Moines, IA
Account Executive
Served as account executive serving numerous clients for global recruiting
company. Developed strategic recruiting initiatives to identify technical
job candidates. Sourced, screened, interviewed, and hired applicants for
placement. Built and maintained strong client partnerships and candidate
relationships.
o Successfully completed intense and comprehensive recruiting training
program.
o Set record for billing $65K+ within first 3 months of employment.
o Billed and cashed-in $320K+ within first 2 years of employment.
ADDITIONAL EXPERIENCE
THE PRESBYTERIAN CHURCH (PCA, OPC, & PRC), TX, IL, IN 1996-1999
& 2003-Present
Pastor
Lead weekly worship services and prayer meetings, conduct visitations, and
promote community outreach. Supervise 4 paid staff members.
UNITED STATES ARMY RESERVES/NATIONAL GUARD
1984-2000
Chaplain (MAJ), 1/109th Aviation BN, Iowa National Guard
Detachment Commander, Co. A, 3/11th Special Forces Group (Airborne)
Executive Officer/ITV Platoon Leader, Co. B, 2/29th Infantry Reg.
CENTRA CARE MEDICAL CENTERS, Orlando, FL
1989-1991
District Administrator
ALLIED SECURITY, INC., Kansas City, MO
1987-1989
Branch Manager
EDUCATION
Master of Divinity
REFORMED THEOLOGICAL SEMINARY, Jackson, MS
BS in Technical Careers, Business Administration Specializing in Healthcare
Management
SOUTHERN ILLINOIS UNIVERSITY, Carbondale, IL
TECHNICAL SKILLS
Proficient in MS Windows, MS Office Professional, MRIWare, Recruitmax,
Blackdog/Gopher for Recruiters, SalesLogix (thin client), Bowen & Groves
M1ERP, Cisco VPN Client, ACT!, & Maximizer 8