Project Manager Customer Service

Eileen Gingrass

******.********@*****.***

**** ********* ***.; Florence Al 35630 256-***-****

Scheduler

Self-starting, goal-oriented Project Manager whose perseverance, dedication

and industry knowledge promote success. Demonstrated record of high

performance standards, including attention to schedules, deadlines, budgets

compliance and quality work. Capable of handling multiple projects

concurrently. An experienced team player with ability to communicate and

interact with individuals of all levels. Proficient using Primavera Project

Manager P3 through P6 Release 7, MS Word, Excel, Power Point, Microsoft

Project, Timberline. Core Competencies include:

Project Scheduling Communications Client Service

Project Management Presentations Accounting

Budget Supervision Common Business Sense Administration

Experience

Planner/Scheduler - Intel

Aerotek (Big J Enterprises, LLC) - Chandler, AZ February 2010-Present

. Plan Schedule, develop WBS, streamline schedule and coordinate with

contractor.

. Plan sequence of Activities to accurately define work in progress

working directly with Project Manager.

? Walk the site to verify updates to schedule.

. "dditional training in P6 Release 7

. Imported and exported project schedule to and from general

contractor

. Migrated client's projects from P3 to P6

Lead Scheduler - Louisiana Energy Services Eunice, NM March 2009-Aug.

2009

Peak Solutions - Amarillo, TX

. Lead Scheduler on the construction of a $2.5 billion Uranium

Enrichment Project performing the following tasks: implement the use of

Primavera for Enterprise version 6.1 (P6), streamline the weekly reporting

cycle by using standardized reporting and updating techniques, implement

project controls using earned value management system throughout the

project and successfully integrate all subcontractor schedules into the

integrated project schedule (IPS).

Primavera analyst - US Army Corps of Engineers New Orleans, LA

Sept. 2007-Nov. 2007

Carter Safety Consultants - Huntsville, AL

. Administered 28 day study for Corps of Engineers Hurricane

Protection Office regarding their utilization of Primavera.

. Analyzed procedure for financial and budget process to recommend

alternatives via presentation and written report.

Scheduler - US Army Corps of Engineers Vicksburg, MS

Oct. 2006--Mar. 2007

Carter Safety Consultants - Huntsville, AL

. Streamlined and Corrected Schedules and Costs for Project Managers

using USACE P2 Suite of Applications.

. Mentored U.S. Government employees and contractors for the use of the

Corps of Engineers project management application (P2).

. P2 utilized Primavera P3e, Oracle Databases, and Corps of Engineers

financial management software (OFA), as a sole source for project

management.

. Directly responsible for the Mississippi River Levee Project which

scope was 30 Year $1 Billion

. Directly responsible for the management of 5 other USACE projects of

various values.

. Performed project lead duties as necessary.

Space Center Kansas City, Inc. - Kansas City, MO

May 1995 - Jan 06

Property Manager (January 1998 -January 2006)

. Created, reviewed and ensured compliance of tenant construction

schedules.

. Communicated and negotiated with tenants regarding construction

matters as they related to the Certificate of Occupancy.

. Reviewed Accounts Payable / Accounts Receivable for accuracy, payment

and/or revision.

. Developed marketing ideas and materials (brochures, newsletters,

advertising) for vendor design.

. Reviewed marketing materials design, content, appearance and

presentation for pre-approval, prior to final approval by upper-

management.

. Developed a promotional CD to be used for marketing purposes for

prospective tenants.

. Updated and maintained company policies and procedures manual.

. Acted as Company Public Relations Representative through involvement

and representation in:

Independence Chamber Ambassador

Independence Chamber LEAD (Leadership Education Action Development)

Alumni

Independence Chamber LEAD Executive Committee

Independence Chamber Choices Program Presenter

CAPA (Child Abuse Prevention Association), board member

Independence Rotary, board member

Associate Property Manager (January 1997 - January 1998)

. Administered tenants compliance of lease requirements on insurance

certificates maintenance, keys, post office box, housekeeping and

billing issues.

. Communicated appropriate and professional responses to address tenant

issues, in written and verbal form.

Administrative Assistant (May 1995 - January 1997)

. Provided overall office administrative support in the day-to-day

business activities of the real estate office.

. Maintained an orderly work flow and process improvements of

documentation passing through the real estate office.

. Processed Accounts Payable, planned/coordinated office activities,

created and maintained vendor credit accounts, produced and distributed

weekly financial reports, audited expense reports, data entry, typing,

transcription and inventoried office supplies.

ADP - Chandler, AZ

Feb. 1993 - May

1995

Client Services Coordinator

. Fielded high volume incoming calls from clients/customers to

determined issue, question or need to be resolved and transferred calls

to appropriate sales representative or department for immediate

service.

. Created reports using Microsoft software and Harvard Graphics and

utilized an Alpha IV database system.

. Maintained calendar, ordered supplies, sent software and provided

highest level customer service.

Education

Ottawa University - Overland Park, Kansas

Evans Technology - Primavera Training

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