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Manager Customer Service

Location:
Round Lake, IL, 60073
Posted:
November 14, 2010

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Resume:

NICK SHAMSIPOUR, M.S., CSP, ARM, CHMM

*** ********** **.

Round Lake Beach, IL 60073

Home: 224-***-**** Cell: 262-***-****

abh5an@r.postjobfree.com

CAREER SUMMARY

EHS, Risk, and Quality Manager with over 15 years of accomplishment in

business entrepreneurship, engineering, and quality assurance with city

governments, and multi-plant manufacturing environments. Demonstrated

strengths include:

Environmental Health and Safety Team Building Leadership/Mentoring

Compliance

Risk Management Continuous Employee/Skill

Improvement Development

Problem Solving Quality Management Business Development

PROFESSIONAL EXPERIENCE

City of Kenosha, Kenosha, Wisconsin 2009

A municipality/City Government where under the direction of the City

Administrator developed, organized, administered and maintained the City's

Risk Management Program.

Risk, Environmental, Health and Safety Manager

. Reviewed insurance certificates for proper risk transfer mechanisms,

monitored the City's insurance programs and coverages recommending

changes as necessary.

. Developed and implemented programs and procedures to insure compliance

with safety and environmental regulations.

. Documented exposure levels for new processes, informed affected

personnel and reported findings and recommendations.

. Reviewed historical data to identify trends in order to compare

results of changes to expected outcomes and requirements.

. Supervised and monitored all liability claims. Reviewed claims in

process, negotiated with claimants, attorneys, and insurance carriers;

attempted to effect equitable settlement without litigation.

. Supervised and monitored workers' compensation claims, including the

City's return-to-work program, and made recommendations for

settlements, coordinated with supervisors, attorneys, and servicing

agencies.

. Completed insurance applications; determined assets to insure and for

appropriate amounts; reviewed appropriateness of policy deductibles

and limits; filed insured claims. Made recommendations to eliminate or

transfer risk of loss.

. Coordinated and monitored accident investigations where municipal

employees and/or property was involved.

. Worked with City and outside defense counsel in analyzing and settling

lawsuits; attended depositions, court mediations, administrative

hearings and court trials as appropriate.

. Functioned as the education and training coordinator to develop,

implement, mentor, and supervise an effective employee safety and loss

prevention program which included review of State and Federal laws and

City operations, policy development, safety meeting, safety training,

coordination and monitoring of programs for all City operations.

. Conducted inspections of City facilities, made recommendations to

reduce risks and eliminated hazards.

. Responsible for managing the relationships with all asset protection

related service providers.

. Worked with the City Attorney's office on subrogation damages to City

property and injuries to employees by third parties when they were at

fault. Coordinated and administered claims with TPAs such as CVMIC,

Gallagher Bassett, and LGPF.

. Assisted in preparation of City-wide budgets for property, casualty

liability, workers' compensation and employee programs.

JHT Holdings, Inc. / ATC Leasing Co., Kenosha, Wisconsin 2004 to 2009

A Logistical and Administrative Company offering expertise to all aspects

of the transportation industry. The Company also offers equipment and real

estate leasing and administrative support services to companies engaged in

transportation, distribution, warehousing, brokerage and logistics

businesses with twenty two locations in the United States, Canada, and

Mexico.

Director of Corporate Asset Protection

Provided company wide leadership and direction on all corporate safety,

security and environmental policies/procedures and related compliance for

all the terminal sites in the U.S., Canada, and Mexico. Responsible to

provide training, development, and mentoring to the site specific Field

Safety Managers, Safety Trainers, and the Chairman of the local Safety

Committees.

. Partnered with the Director of Workers Compensation Claims, the

Director of Cargo Claims, the Corporate Claims Manager, the Legal

Department and Operations to compile and analyze exposures and loss

information in order to effectively control and prevent accidental

losses in the organization.

. Lead and provided direction to create and sustain a company culture

that embraces corporate asset protection best practices, regulatory

compliance and effective communications with all employees and

customers. Managed and supervised a support staff to ensure

appropriate work flow, customer service and cost containment.

NICK SHAMSIPOUR, M.S., CSP, ARM, CHMM - Page Two

. Oversaw and managed all security related processes including

surveillance, asset recovery, security system design, vendor selection

and special security assignments.

. Oversaw and managed all environmental related processes including

regulatory compliance, employee training, vendor selection and

critical incident management.

. Implemented and managed corporate and site specific emergency response

and business continuity activities in conjunction with the company

leadership to ensure the protection of company revenue streams and

assets.

. Acted as the Risk Management Information System (RMIS) administrator

for corporate asset protection related information requests and

maintained the integrity of data in the database on a day to day

basis. Analyzed and recommended system/process enhancements as

changing operations dictate.

THERMO ELECTRON (formerly Thermo NORAN), Middleton, Wisconsin 2001 to 2004

A semi-conductor Manufacturer of analytical X-Ray instrumentation for

analysis in research, failure analysis and quality control.

Corporate Quality, Risk and WCI Manager

Responsible for compliance with all occupational safety/health and

environmental regulations and reporting requirements. Developed and

implemented programs that related to safety, security and environmental

compliance. Reported and evaluated the effectiveness of the safety and

environmental programs, and evaluated impact of pending environmental

regulations.

. Developed and administered Corporate EHS plans and budgets. Analyzed

control of expenditures for all six Divisions (in three States) and

submitted business plans to help the Divisions' achievement of their

business goals and objectives.

. Assisted plant safety personnel with implementation. Provided follow-

up to insure compliance by Divisions, which resulted in an average

annual 40% drop in OSHA reportable injuries for all Divisions.

. Conducted Risk Assessments and initiated remedial actions. Remained

current on safety, health and environmental rules and regulations.

Reported changes in regulations, introduction of new regulations to

plant personnel and insured compliance with new or changing

regulations. Evaluated and reported the regulatory impact on company's

business operations, and submitted the required EHS reports to Local,

State, and Federal regulatory agencies in three States.

. Administered and managed all workers compensation claims and return to

work programs by directly working with companies

such as CNA, and AON. Also, administered the property/casualty claims

by working with companies such as Allainz, and FM-Global.

CITATION WISCONSIN CASTINGS (formerly Iroquois Foundry), Browntown,

Wisconsin 1998 to 2001

Leading manufacturer of ferrous metals: gray iron, ductile iron, and steel

castings.

Plant Engineer 1999 to 2000

Provided technical support to operations and led the maintenance

personnel. Supervised the proper operation of all plant environmental

systems in accordance with all local, state, and federal codes.

. Pioneered and facilitated quality processes by establishing procedures

for continuous improvement.

. Directed the plant's achievement of ISO 9001 Certification. Resulted

in product improvement and increased business by 50% for the company.

. Directed the annual negotiations with the Union Representatives.

. Ensured efficiency, quality, and compliance of safety and

environmental requirements gaining US EPA approval and avoiding

$950,000 of expense to upgrade environmental systems.

EHS & Risk Manager 2000 - 2001

. Developed and implemented all safety, fire prevention, emergency,

environmental compliance and security program according to local,

state and federal regulations and laws.

. Conducted environmental health and safety training, documenting and

setting up all the EHS programs, leading EHS audits and inspections.

Provided safety training of all employees including the mid and upper

management teams. This resulted in decrease of reportable injuries,

lost work days and WCI claims. Administered WCI claims, Accident

Prevention, and return to work programs. Directed and coordinated

documentation and recordkeeping to ensure compliance with regulatory

agencies such as EPA, OSHA, DOT, and WDNR.

EDUCATION

Masters of Science, Major: Environmental Engineering with emphasis on

Health & Safety Compliance, University of Nebraska-Lincoln, 1998. Bachelor

of Science, Civil Engineering, University of Nebraska-Lincoln, 1996

Certifications:

. ASP (Associate Safety Professional) and CSP (Certified Safety

Professional) Certified

. ARM (Associate in Risk Management) Professional/Certified

. CHMM (Certified Hazardous Materials Manager) Certified

. 2009 OSHA Authorized Trainer for OSHA 10 and 30 hr safety

courses for the General Industry



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