Customer Service Management

Mark Viker

**** ****** *** *. ****, MN ***** 651-***-**** ****@**.***

****-*******

Freelance Photographer / Business Owner, New York City and Minnesota.

Relocated and transitioned existing photography business to Minnesota.

Continue to serve New York clientele while developing a new client base in

the Twin Cities.

Responsible for all aspects of a successful photography business including

creative direction, strategic planning, promotional marketing, client

relationships, scheduling, production coordination, estimating, invoicing,

office management, staffing and crew leadership.

Clients include multinational corporations, national magazines, advertising

agencies, design firms, catalogs, entrepreneurial start-ups and other small

businesses.

Business Skills:

Delivering creative imagery tailored to client's needs.

Production in a fast paced, deadline oriented environment.

Creative problem solving and collaboration with team members.

Contract negotiations, delivery and follow-up.

Marketing and promotion in a highly competitive environment.

Experience with bookkeeping.

Employee management. Mentoring Assistants and Interns.

Photography Skills:

Strong design ability, fluent in multiple film and digital cameras, mastery

of lighting techniques and equipment, digital asset management, and photo

retouching.

Technology Skills:

Microsoft Office, Adobe Photoshop, Quicken, Quickbooks, Capture One Pro,

iView Media Pro, iMovie,

iPhoto, networking, FTP configuration, backup systems design and

implementation, color management, input/output device calibration and

profiling, various email contact management and website applications,

social networking, and basic HTML knowledge. Extensive Apple Mac systems

experience. Working knowledge of Windows environment.

1990-1994

Freelance Associate Photographer, New York City

Full-time & Freelance Photographer's Assistant, New York City

Photographer's Intern, Minneapolis, Minnesota

1986-1991

Retail customer service, Knox Lumber Co., Little Canada, Minnesota

Farmhand, Bursch Farms, Mahnomen, Minnesota

Part-time Employee, D & H Elevator Company, Mahnomen, Minnesota

Education

Rochester Institute of Technology, Rochester, New York

BFA Photography Illustration (PPHL), 1991

Roseville High School, Roseville, Minnesota, 1987

Affiliations

Advertising Photographers of America

American Society of Media Photographers

Interests

History

Gardening

Architecture

Contact this candidate