JAMES MONTGOMERY

**** ********** **** **,********, WA 98498 253-***-****

abh59f@r.postjobfree.com

Objective To obtain a position within a company where I can utilize my

skills and .

Knowledge

Experience Account Representative 1

02/2010- 05/2010- United Auto Credit

Corp., Tacoma, WA

. Contacting existing customers who are 16-45 days past

due

. Ownership and management of assigned portfolio of

customers.

. Skip tracing customers and contacting references to

facilitate payments.

. Arrange for payment of accounts, late fees and

miscellaneous charges.

. Make accurate notations into Megasys

. Collect payments over the phone via checking or credit

card account

Collections Specialist

4/2008-2/2010-Financial Pacific Leasing, Federal way, WA

. Contacting existing lessees who are 1-30 days past due

. Ownership and management of assigned portfolio of

customers.

. Research issues with invoices, payments, or service

concerns to facilitate payments.

. Arrange for payment of accounts, late fees and

miscellaneous charges.

. Make accurate notations into Artiva & Issaacs

. Collect payments over the phone via checking or credit

card account

Senior Collections Specialist

9/2006 - 2/2008 Global Market

Insite, Bellevue, WA

. Responsible for managing and collecting on assigned

accounts monthly. Using team oriented customer

focused collections techniques to drive down DSO.

. Perform account reconciliation and clean up,

responsible for resolving and applying unapplied cash

issues, creating and applying credit memos,

processing credit card payments and providing input

monthly for outsourced collections.

. Work closely with internal sales division regarding

escalation, disputes, or issues.

. Responsibilities also include providing accurate and

timely information to customer inquiries such as A/R

balances, contract terms, purchase order information

and monthly statements.

. Responsible for maintaining customer service

satisfaction levels by assisting in responding to

incoming billing calls.

. Provide weekly, monthly and quarterly reporting of

account maintenance to the AR Manager

Dealer Collections Specialist

6/2005 - 09/2006 - The Cobalt Group, Seattle WA

. Responsible for managing and collecting 800-1000

assigned accounts monthly for the West Coast Region.

Using team oriented customer focused collections

techniques to drive down DSO.

. Perform account reconciliation and clean up,

responsible for resolving and applying unapplied cash

issues, creating and applying credit memos,

processing credit card payments and providing input

monthly for outsourced collections. Work closely with

internal sales division regarding escalation,

disputes, or issues.

. Responsibilities also include providing accurate and

timely information to customer inquiries such as A/R

balances, contract terms, purchase order information

and monthly statements.

. Responsible for maintaining customer service

satisfaction levels by assisting in responding to

incoming billing calls. Provide weekly, monthly and

quarterly reporting of account maintenance to the AR

Manager

JAMES MONTGOMERY

8210 Washington Boulevard Lakewood, WA 98498 253-***-****-

abh59f@r.postjobfree.com

Computer Skills MS Office Package, Oracle 11i, Fox Pro, Fast Data, Sales

Logix, OSICS, WIN, CACS, Humming Bird, Isaacs, Artiva,

Accurint,Infousa, & Accorde Megasys

Education Alexander Hamilton Vocational and Technical H.S, Brooklyn, NY

09/1982-06/1985 High School Diploma

Fair Debt Practice Act Certified

References Marchetta Parker

Senior A/R Specialist DaVita, Inc

253-***-****

Audrea Love

Financial Operations Representative

206-***-****

Additional references available upon request

Contact this candidate