Security Management
Resume:
Odenton, MD *****
abh588@r.postjobfree.com
November 1, 2010
To Whom It May Concern:
I am writing to you in order to express my interest in employment with your
organization. I am currently looking for a Information Security position
that will allow me to utilize my knowledge and work experience, acquired
thus far, and offer me the opportunity to excel in my career.
For the past Thirteen years, I have provided technical support, Network
Security quality assurance analysis, and held accounts payable positions.
I boast many skills within the information systems and management field and
would be a great asset to your organization. In addition, I am currently
working with Northrop Grumman as a Security Server Log Manager, and have
worked with clients from various industries, including the federal
government and private sector.
Please find my resume enclosed for your review. I look forward to a
meeting to discuss your needs in greater detail. I can be reached at the
telephone number above or via e-mail. Thank you.
Sincerely,
Jeanette Simpkins
Enclosure
JEANETTE SIMPKINS
SUMMARY OF
QUALIFICATIONS______________________________________________________________
________
o Extensive knowledge of computer network operations,
installation, assemble, configuration, and troubleshooting of
desktop/laptop, hardware and software, creation/maintenance
Novell (Console One)& Active Directory user profiles (AD),
Microsoft exchange server configurations, network connectivity
and peripheral equipment; making repairs and corrections when
required
o Ensure the rigorous application of information security
procedures, practices and policies. Resolving interface and
interoperability problems, recoverability and maintaining system
integrity through system fixes, technological updates and
software/hardware enhancements
o Technical expertise in the specification, implementation,
integration and management of Microsoft Windows operating
systems 95/98/2000/XP Professional, hardware capabilities and
configuration, system interfaces, performance tuning, and
management techniques for critical production systems
o Proficient in Windows XP Professional Remote Desktop
Connections, establish and control Remote Assistance
connections, Virtual Private Network (VPN) and authentication
protocols (PAP, SPAP, CHAP, MSCHAP1, MSCHAPv2) and encryption
o Over 8 years of experience with telecommunications and
electronic communications systems, network system installation
and maintenance experience and UNIX system administration and
Shell Programming
o Provided over 10 years of experience providing technical support
to various clients (Federal Government and the private sector)
o 10 years of experience supporting a variety of software
applications and operating systems such as Novell and Windows XP
o Extensive knowledge of web page development and systems analysis
and design
o Demonstrated ability to work in a fast-paced environment
o Excellent multi-tasking, communication, and organizational
skills
o Strong work ethic - detail oriented, proactive, and enthusiastic
TECHNICAL
SKILLS______________________________________________________________________
_____________
Networking Systems/Standards - Novell NetWare; TCP/IP; DHCP; DNS; LAN
Operating Systems - UNIX; Windows XP; Windows NT; Windows 95, 98, and
2000; Windows 2000/2003-2008 Servers; DOS; Solaris
Software - Microsoft Office (Word, Excel, Access, and PowerPoint); MS
Outlook 2000 & 2003; Quest Software; E-Trust; Oracle 8; Oracle
Clinical; PC Anywhere; Remote Desktop; Belarc; Remedy;
Hardware - UPS 9125; 2650 Dell Server; IBM-compatible PC's, ArcSight
CS 1000 Connectors
Programming Languages - COBOL I and II; C; C++; Lotus 1, 2, and 3;
Visual Basic 6.0; HTML; dBase 1 and 2, Red Hat Linux
Information Security Tools & Software: ArcSight, Site Protector,
Altiris, Sophos, etc.
PROFESSIONAL
EXPERIENCE__________________________________________________________________
______
May 2009-Present Northrop Grumman
Columbia, MD
Security Server Log Manager (Security Operations Center (SOC))
o Demonstrate the development and structure of Sever Log Management
team from scratch (Server Microsoft 2003 & 2008)
o Demonstrate the development and running of server security log
team structure/development
o Mentoring, Training and leading Server Log Management issues and
resolution
o Working hand & hand with customer and Management to ensure all
requests are being met per customer to resolve any Security Log
issues
o Providing leadership to cross function teams addressing strategic
& security challenges
o Serve as an leader and publishing strategic intellectual capital
developing of formal frameworks and methodologies
o Demonstrate strong professional writing and presentation for
customer/clients per Cyber Security enhancement and new
development
o Approach customer requirements, leveraging existing intellectual
capital and developing new innovative concepts
o providing security architecture direction to on-going programs for
security logs enhancement per organization
o Creating policy per NIST guidelines via best organization practice
on Server security logs
o Develop and enhance documentation for all Server
Log Management Team activities to include Work
Instructions, training material, procedure process
o Develop Webpage per Security Server Log Management
Instructional manual, Training, templates,
procedure and process
o Providing remediation implementation per incident,
vulnerabilities per security compliance violation
or misconfiguration
o Configuring ArcSight Connectors CS 1000 for
deployment per sector via Red Hat Linux
programming
o Analyzing of policy violation, unauthorized server
logons, security policy change, vulnerabilities of
4000+ servers globally
o Monitoring security server logs of, mis-
configuration, Brute Force attack and anomalous
activity per Arcsight
October 2006-May 2009 Northrop Grumman
Linthicum, MD
Information Systems Security Engineer II (Security Operations Center
(SOC))
o Detect and respond using IDS/IPS to monitor the security of the
Northrop Grumman network on various operating systems
o Monitor the infrastructure, analysis and
resolution of incidents using Arcsight, Site
Protector, Sophos, MIC Management etc.
o Monitor and suggest improvements to policy
o Analyze of threats and vulnerabilities to the
Northrop Grumman global computing environment
o Detect and respond to all malicious/suspicious
activities inbound/outbound traffic
o Identify, analyze, remediate, and report all cyber
security incidents
o Manage projects and deliver on time with periodic status reports to
management
o Manage and investigate correlation using various incident management
systems tools
o Manage & investigate remediation of Viruses, unauthorized software
etc. using various incident management system
o Create instruction manuals and training guides of
protocols and procedures for the Security Team &
train new hire
o Monitor and investigate firewall logs, intrusion
detection, and other security systems using
Arcsight, Site Protector, MIC etc
o Investigate any malicious activities internal or
external via packages or sessions Northrop Grumman
global wide
o Review firewalls logs across NG global wide
o Correlate and analyze security inputs from
multiple sources including but not limited to
IDS/IPS consoles, firewall logs, real-time
packet traces, host logs
o Research and perform risk assessment and
recommendation on announced vulnerability
assessment
o Perform forensic on suspicious files on various
devices during investigation process
o Investigate all malicious threats targeting
devices global wide via internet or email
o Perform Application and OS vulnerability scans to
assure all security compliance are being met per
NG security policy
o Provide weekly reports summarizing activity
observed and action taken and log incidents as
they occur SSIM
o Analyze incoming and outgoing network traffic to
assure security compliance are met
o Investigate machines that has been compromised
work with Security Officers for immediate shut
downs per policy
o Make determination of shutdowns on compromised
machines on suspicious activities per policy
o oversees a large and complex Cyber Security and
Investigate global NG wide
o Provide forensic analysis support and incident
response to the 24x7 Security Operations Center
o Use various tools for cyber security experience
using various tools and techniques for
investigation
o Provide deep dive analysis and correlation of log
data from multiple sources
o Provide vulnerability scans on servers before
production going on NG network
o Working a various operating system environment
such as Windows, Linux, Unix etc.
October 2005-October 2006 General Dynamics
Washington, DC
Network Administrator (Client: Federal Highway Administration)
o Support an Outlook 2000 & 2003 on Exchange 2003 server for e-
mail and file and print migration for the Department of
Transportation Federal Highway Administration (FHWA)
o Support of email server migration, file and print, OWA, front-
end system administration of Active Directory creating groups,
email account, assigned permissions, Group Policy Objects (GPO),
remove/disabled accounts, reset passwords
o Provide support for Microsoft Outlook Web Access (OWA) and front-
end system administration of Active Directory by creating groups
and email accounts; assign permissions and Group Policy Objects
(GPO); remove/disable accounts and reset passwords
o Post migration, provide Tier II level support for e-mail, file
and print, and other technical systems to the Office of the
Secretary of Transportation (OST) and other newly migrated end-
users resolving WINS, DNS, internet and intranet issues, utilize
Quest utility tool emwprof.exe ensuring exportation of user
exchange settings to new mail server
o e remotely manage an eTrust Antivirus Admin Server; routinely
determine those clients running the latest version of the eTrust
Antivirus application on the network which is configured to scan
the local subnet
o Perform responsibilities and duties as a migration analyst
collecting user data such as screen shots of desktop, Outlook
2000/2003 server names, location of .pst, .oab, .ost and .pab
files, delegates, rules wizard, network drives and printers,
ensure network connectivity
o Collect information regarding the existing Exchange environment
o Perform Migration Analyst duties by collecting user data such as
screen shots of desktops, Outlook 2000/2003 server names, the
location of .pst, .oab, .ost, and .pab files, delegates, rules,
network drives, and printers; also ensure network connectivity
o Provide Tier II level support for e-mail, file and print, and
other technical systems to the Office of the Secretary of
Transportation (OST) and other newly migrated end users, post-
migration
o Resolve WINS, DNS, and internet and intranet issues
o Utilize the emwprof.exe utility tool (Quest Software) by
ensuring the exportation of user exchange settings to the new
mail server
o Deliver exceptional customer service and timely end-user support
to FHWA's headquarters and field sites by accomplishing the
OneDOT initiative that supports the Presidential directive of
advancing the e-Government strategy
o Monitor and resolve assigned Outlook migration tickets in the
Support Magic ticketing system
o Update tickets in a timely manner by entering problem resolution
information into the Support Magic knowledge management tool
o Effectively work with the MS Exchange 2003 Cluster, Windows
Server 2000/2003, DHCP, LAN, and DNS
o Remotely manage and update an E-Trust Antivirus Admin Server;
routinely determine those clients running the latest version of
the E-Trust Antivirus application on the network which is
configured to scan the local subnet
o Responsible for the deletion and clean-up of GroupWise/Exchange
domain email accounts utilizing Novell Console One
o Execute full data migrations and imaging of over 1000 user
workstations by utilizing the File Transfer wizard,
administrative sharing, and Norton Ghost
o Review unattended installations with answer files, update NTFS
permissions, change inheritance information, and assign
permissions
December 2004-May 2005 Lockheed Martin Baltimore, MD
Image Capture Specialist/Project Management (Client: Social Security
Administration)
o Traveled 100% of the time to Social Security Administration
(SSA), OHA, and DDS sites 3-5 weeks per site
o Provided project management of SSA training, site setups,
knowledge transfer, and inventory control
o Consistently met deadlines for production according to
government requirements
o Initiated and participated in on-site meetings with DDS and OHA
staff; managed the agenda items along with site surveyscheduled
and conducted conference calls with the DDS and OHA
administrators to perform a pre-arrival review of the site's
compliance with items in the survey
J. SIMPKINS, Page 2
o Trained IT staff on the maintenance of the 2650 Dell Servers and
daily operations
o Performed installation, configuration, and testing with Connect
Direct and Message Print Operation (MPO) on production, training
and fax servers
o Executed testing and validation of local scanning and software
applications
o Participated in conference calls to configure and test the
T1/PRI fax line
o Managed and monitored the sites' inventory of Dell 2650 servers,
workstations, UPS 9125, and server tape back-ups
o Supervised the setup, construction, network connections, and
connection of all the varied components and peripherals of the
DMA server and scan station equipment, including UPS, switch
boxes, etc.
o Conducted knowledge transfer and training to SSA IT staff of
event logs, daily maintenance of servers, and the backing up of
the production server with the fax server
o Modified system variables such as Back-up Domain Controller
(BDC) and "lclsvr" to accommodate network settings for backing
up the system
o Administered the set up of the fax, production, testing, and
training servers
o Managed all configuration settings, installations, and
troubleshooting of the Windows 2000 Dell 2650 servers and Dell
workstations using Solaris
o Provided the proper safety specifications and set up of a UPS
9125 and other government equipment
o Configured the system variables for a Windows 2000 network
o Performed maintenance of the production, fax, and testing
servers for implementing Fujitsu scanners for SSA
August 2004-November 2004 Comsys
Arlington, VA
Help Desk Engineer/Network Administrator (Client: Friedman, Billings,
and Ramsey)
o Provided installation, configuration, and troubleshooting of
various software and web-based applications on laptops and
desktops
o Deployed and configured new computers and laptops for new hires
using the Ghost tool; created images
o Recorded and prepared live tapings of talents for FBR on
stations such as CNBC and Bloomberg
o Enhanced speed and performance along with maintenance on PC's by
cleaning up the registry and checking for viruses
o Performed troubleshooting of network problems, cabling, and
installation of network equipment
o Wired and activated ports for Network Engineers
o Created and reset network, VPN, Syncticket, and EventDesk log-in
passwords for users utilizing Active Directory
o Provided desktop and phone support remotely, using PC Anywhere,
to users world-wide
o Resolved any hardware and software issues; resolved any issues
with web-based applications, as well
o Worked with System Administrators and Developers to resolve
network and application issues
o Set up projectors, audio sounds, and network connections for
conferences
o Worked with domains and network protocols such as TCP/IP, DHCP
and SNMP
o Upgraded PC and hardware devices, drivers, and RAM storage
o Replaced hard drives, power supplies, and NIC cards;
communicated with vendors such as HP
o Utilized various Compaq/Dell desktops and laptop devices
o Provided LAN administration utilizing Windows 2000 and XP
o Supported and installed software such as MS Office, MS Outlook,
Bridge, Factset, Rumba, and Excel add-in tools
o Provided desktop and phone support to 1000+ users
February 2003-July 2004 PBGC
Washington, DC
PC Specialist/Junior Administrator/Migration Team Lead (Client: PPI)
o Installed, upgraded, troubleshooted, and configured back ups of
data and the system; maintained the network storage using the
Ghosting tool
o Migrated various operating systems such as Windows 95, 98, NT,
XP Professional; migrated network operating systems such as
Novell and Windows NT
o Supported various software applications such as MS Office and MS
Outlook
o Provided desktop support systems to 1000+ users within SLA
o Maintained local area network hardware and software, such as
personal computers' software applications and printers;
supported Blackberry devices
o Trained users on assigning attributes
o Established and maintained network users, the user environment,
directories, and security settings
o Troubleshooted Peregrine working with Asset Center 5.0 and the
wizard chain code
J. SIMPKINS, Page 3
o Debugged error messages
o Tested and packaged software upgrades for PBGC using Wise
Package Studio
o Remotely troubleshooted user's PC's by performing system
management activities such as computer management, account
management, and performing tuning
o Coordinated all migration activities
o Created technical reports and other required documentations;
prepared all daily and weekly reports
o Set team goals and promoted overall team motivation and
communication/teamwork
o Managed and updated deployment team appointments and inventory
stock using Asset Center and the Peregrine (Service Center)
database system
o Oversaw the effective implementation and execution of
departmental guidelines and processes, encompassing normal and
high-volume operations
o Responsible for assembling the task team, assigning individual
responsibilities, identifying appropriate resources needed, and
developing the schedule to ensure the timely completion of the
task milestones and final acceptance
o Prepared activity and progress reports regarding all assigned
tasks
o Provided written and oral results to company and client
representatives
o Completed tasks within estimated time frames and budget
constraints.
o Trained/supervised employees on AC and SC (database) and the
Ghosting tools
o Created manuals and training guides of protocols and procedures
for the PC Deployment Team; implemented plans to allow the PC
deployment team to function more effectively
June 2001-October 2003 Advance Technology Corporation
Springfield, VA
Help Desk Analyst/Application Tester
o Provided technical support using Novell, Windows NT, and XP
o Supplied Administrator passwords; provided desktop support using
Windows 98 and 2000
o Provided customer support of Oracle
o Supported 600+ users with 100% phone support
o Installed PC software, printers, and peripherals
o Worked on applications such as MS Office 2000, MS Outlook 2000,
Corel Suite, HTML, and web-based applications
o Documented and reported all discovered issues
o Prepared summary reports on tested and packaged software; used
tools such as Black Box
o Maintained records and logs of all application testing
October 2000-March 2001 Holiday Inn
Washington, DC
Coordinating Manager
o Generated and critiqued sales and catering contracts in MS Word
and MS Access
o Drafted Banquet Event Orders
o Managed tracking of account segment calculations (Accounts
Receivable)
o Used Quicken Books, Dirty Star reports (competitive set report)
occupancy, and ADR in an Excel spreadsheet
o Created expense tracking reports to manage all hotel expenses in
an Excel spreadsheet
o Routinely managed database and installed PC software and
printers
o Drafted marketing minutes and agenda in Word
o Managed WCVA (survey) logs and reports for hotel
September 1999-September 2000 Universal Technology
Corporation Washington, DC
Office Manager/Technical Support (Client: Federal Aviation
Administration)
o Utilized System Management Server (SMS) to troubleshoot users
o Installed PC's, software applications, printers, and peripherals
o Provided administrative logins and passwords using Active
Directory
o Critiqued and processed expense reports, timesheets, payroll,
travel authorizations, and managed database systems
o Coordinated conferences and meetings
o Managed FAA travel, ODC, and the sequential filing system
J. SIMPKINS, Page 4
November 1998-August 1999 Quintiles
Arlington, VA
Clinical Database Analyst
o Trained and evaluated new employees on Oracle Clinical, Fox Pro,
and Remedy
o Responsible for the accurate and efficient keying of information
from source documents
o Executed imaging center key software (ORACLE Clinical and Fox
Pro) capabilities and procedures
o Maintained a working knowledge of all relevant SOP's
EDUCATION AND
CERTIFICATIONS______________________________________________________________
____
CISSP (Class taken 100+ hours Certificate, in the process of taking
certification exam), ASM, Rockville, MD, 2007-Present
M.S., Management Information Systems (degree pending), University of
Maryland, College Park, MD, 2005-2006
A+, Network+, and Security+ courses (certifications pending), ACE,
Greenbelt, MD, 2004
B.S., Computer Information Systems, Strayer University, Washington,
DC, 2001
A.S., Management Information Systems, Strayer University, Washington,
DC, 1999
Oracle Developer/Developer 2000 Reports and Forms course, Digital
Corporation, Silver Spring, MD, 1999
CLEARANCE: SECRET (DOD)
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