Customer Service Medical

CAMILLE L. HARTLEY

** ***** ***** **

Sylvania, AL 35988

Phone: 256-***-****

Email: ********@**********.***

I have spent the past twelve years in an office environment serving

in several capacities. Most recently I was a customer service

representative for a Fortune 500 company, in charge of some of the most

important accounts currently held by the branch. Over the past twelve

years, I have worked in different capacities in different types of offices.

I feel I am a very qualified, intelligent individual who brings several

good qualities to potential employers. I have a devoted work ethic and

believe that improvement is always possible, even when things are going

well.

Professional Experience

CUSTOMER SERVICE REP, Graybar Electric, Chattanooga, TN

2006-2009

I served as a customer service representative and I was in charge of

ordering electrical supplies for my customers or individuals that may call.

The main focus of my job is to talk to my customers on the phone and help

them decide what they need. I also assist the customer with a problem or

if a mistake has been made to their order. In addition, I helped keep our

warehouse in good order by using the SAP system and keeping track of

inventory.

CLAIMS PROCESSOR, Southern Benefit Administration, Chattanooga, TN

2002-2006

Spent 4 years as a medical and dental insurance claims processor for

the International Brotherhood of Electrical Workers Union. This job helped

me fully understand all aspects of medical and dental insurance.

I had to decide how to process medical and dental claims based on the

diagnosis of the insured and their benefits. I also quoted benefits to

medical facilities and union members.

Education

Ashworth College, Norcross, GA

Bachelor of Science degree in Business Administration completed in

2009.

North Georgia School of Dental Assisting

Certified Dental Assistant completed 2010

Other Information

Highly proficient in several computer programs including MS Word, MS

Excel, and SAP

***Professional references provided upon request.

Contact this candidate