Christina Beth Dempsey

Employee Number 001*******

*** ***** *** **

Fort Payne, AL 35967

256-***-****

EXPERIENCE

April 2006-Present Shaw Industries Plant 14

Spinning Operator

• Creeler

• Dolf machine

• Maintained spinning frame and surrounding area

February 2001-March 2006 Cooper Hosiery Mill

Folding Operator

• Placed product in appropriate bagging

• Maintained Inventory

• Inspected for defective products

• Removed defective product

December 1999-May 2000 Ace Hardware

Cashier/Payroll Clerk

• Processed Payroll

• Maintained customer account

• Received payment on purchases

• Re-ordered inventory as needed

• Received incoming calls and transferred to the correct department

June 1998- November 1999 Blue Cross Blue Shield of Tennessee

Customer Service Representative

• Entered customer data into computer

• Processed medical claims

• Verified customer eligibility to client

• Answered billing questions

January 1998-November 1998 Accustaff

Customer Service Representative

• Received incoming calls from several clients

• Entered customer data into computer

• Resolved complaints

• Scheduled appointments

• Generated work orders

June 1995-November 1997 Blockbuster Video

Assistant Manager

• Managed 10 employees

• Processed payroll

• Processed new accounts

• Maintained Inventory

• Resolved customer complaints

EDUCATION

1991-1995 Ridgeland High School

• Graduated with 3.0 GPA

• Advanced diploma

SPECIAL TRAINING

May 1998 Customer Service Representative Training Course

January 1998 Customer Service Representative Training Course

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