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Insurance School

Location:
West Chester, PA, 19380
Posted:
November 11, 2010

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Resume:

Margaret L. Johnson-Brown

*** ******* ******

302-***-****

West Chester, PA 19380

abh52i@r.postjobfree.com

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PROFESSIONAL PROFILE:

Resourceful educated professional with ability to create a safe learning

environment; develop an environment that encourages open communication with

colleagues, students, parents and the community; implementation of class

instruction and student assessment in conjunction with state learning

regulations. Teaching Certification Program and experience.

PROFESSIONAL WORK EXPERIENCE

MOYER ACADEMY - Wilmington, DE

2/2010 - 6/2010

Science Teacher - 7th & 8th Grade

Implemented science curriculum - laboratory activities and instructional

learning within the classroom. Planned classroom curriculum aligned with

grade level state standards. Established a responsive and safe learning

environment that enabled all students to be creative. Proficient in

classroom management.

. Provided high-risk students with appropriate skills and behavior to

help them integrate to age and ability appropriate educational

settings

. Taught test taking skills

. Monitored goals and objectives set forth for students with IEP and

IIP

ISM, INC. - Wilmington, DE

2/2008 - 2/2010

Financial Aide Representative/Benefits Specialist

Provided assistance to parents and students in regard to the financial aid

process. Worked closely with school administrations who had questions and

concerns governing the financial aid process. Supported insurance field

advisers in the selling of health insurances plans and other products to

private-independent schools and independent school associates. Prepared

health insurance packets for insurance field advisors. Team player that was

goal oriented, detailed-oriented and self motivated. Excellent

communication skills - written/oral.

. Verified tax information for families applying for financial aid

. Determined eligibility and prepared award letters by using web-based

system

. Participated in start-up operation of the web-based system for

financial aid

. Knowledge of health insurance plans (medical and dental)

. Negotiated with insurance agents regarding medical plans

. Prepared proposals for Trust products -LTD, STD, Life, Voluntary Life

. Prepared vision/dental proposals, enrollments and renewals

. Traveled with insurance field agents to schools when selling health

insurance plans

. Prepared spreadsheets and other information for field advisors

. Utilized multi-task techniques to meet deadlines

. Negotiated with school administrators regarding Heath Savings Accounts

(FSA and HSA)

. Negotiated with school administrators regarding COBRA insurance

. Extensive knowledge regarding patient confidentiality laws - OBRA,

PHI, HIPAA

Margaret L. Johnson-Brown

- 2 -

DELAWARE CERTIFICATION BOARD, INC. - Wilmington, DE 7/2004 -

12/2007

Board Administrator

Managed operation of office, utilizing multi-task techniques to meet

deadlines. Proficient in Microsoft, Word and Excel applications. Excellent

interpersonal, written and oral communications and organizational skills.

Duties entailed:

Monitored and assisted candidates applying for certification to become

drug/alcohol counselors. ie. : admission slips to candidates, scheduling,

collection of fees, materials to evaluators)

Took minutes at Board Meetings, then mailed to board members

Processed recertification and continuing educations applications for

counselors

Issued new certificates for counselors, once approved by Board

Updated policy/procedural manuals, applications and letters

DELAWARE TECHNICAL COMMUNITY COLLEGE - Wilmington, DE 1/2004 - 5/2004

Science Instructor

Lectured courses and laboratories in Biology and Environmental

Microbiology. Utilized appropriate instructional techniques, methods and

assessment strategies to enhance learning.

. Effectively communicated subject matter content and related to a

diverse population in a multicultural environment

. Planned science field trips related to Environmental Microbiology

VILLAGE CHARTER SCHOOL - Chester, PA

2003 - 2004

High School Science Teacher - 9th, 10th, 11th Grades

Implemented science curriculum - laboratory activities and instructional

learning within the classroom. Developed activities for individual/group

reading instruction related to science based activities.

. Created lessons of subject matter for three-dimensional projects

. Negotiator between students and administration when necessary

. Taught test taking skills

. Established a responsive and safe learning environment that enabled

all students to be creative.

. Proficient in classroom management skill

. Emphasized the importance of strong parental involvement

THOMAS A. EDISON CHARTER SCHOOL - Wilmington, DE

2001- 2003

Elementary School Teacher - 2nd & 4th Grades

Modified curriculum to accommodate the needs of students in each classroom,

preferably with TAM and special education techniques. Utilized technology

tools, cooperative learning techniques and strong classroom management

skills that created a safe and responsive environment that allowed all

students to be creative and develop to their full learning capacity.

. Helped students build social and cognitive competencies to support

healthy academic and personal growth

. Established standards, monitored, and ensured growth and achievement

while providing hands-on instructions and lessons that enabled all to

learn by explanation and demonstration

. Brought children below grade level, in reading and mathematics to

current grade level by creating innovative fun learning methods

. Monitored goals and objectives set forth for students with IEP and

IIP

Margaret L. Johnson-Brown

- 3-

SHUE MEDILL MIDDLE SCHOOL - Newark, DE

2000 - 2001

Science Teacher - 7th Grade

BANCROFT SUMMER ACADEMY - Wilmington, DE

Elementary School Teacher - 2nd Grade

J. FRAN DELL AND ASSOCIATES - Newark, DE

Time-Out Assistance - Elementary School

Implemented science curriculum - laboratory activities and instructional

learning within classroom. Developed curriculum and skill-building

activities, provided individual/group reading instruction, and established

strong classroom.

. Planned classroom curriculum aligned with grade level state standards

. Created lessons of subject matter for three-dimensional projects

. Facilitated time-out room and provided instructional support to

students

COVENTRY HEALTH CARE OF DE - Newark, DE

1999 - 2000

Associate Account Receivable Specialist

Reconciliated employer-based groups' medical premiums. Strong interaction

with marketing, claims departments and Human Resource personnel for

employer-based groups. Responded to correspondence from groups and direct

pay subscribers.

. Utilized IDX and Reflections computer systems to document and research

accounting

. Extensive knowledge regarding patient confidentiality laws - OBRA,

PHI, HIPAA

HOSPITAL OF UNIVERSITY OF PENNSYLVANIA - Philadelphia, PA 1995

- 1999

Senior Patient Account Representative

Strong interaction with insurance companies - payment verifications,

refund, benefits, membership, third-party subrogation's, etc. Set up of

credit card transactions. Responded to correspondence inquiries from

patients, insurance companies, attorneys and healthcare professionals

regarding billing, demographic changes, insurance information, etc.

. Trained new Patient Account Representatives on service procedures.

. Initiated and participated in start-up of call center operation -

hospital/physician billing.

. Utilized computer systems - IDX and SMS for patient accounting data

. Extensive knowledge regarding patient confidentiality laws - OBRA,

PHI, HIPAA

. ICD-9/CPT-4 codes, medical terminology and interpretation of

operative/medical notes

WESTSIDE PREPARATORY SCHOOL - Philadelphia, PA

1993 - 1994

Elementary School Teacher 1st/2nd Grades

Developed curriculum and hands-on skill-building activities, provided group

and individual instruction and managed classroom within a private school

environment. Attended staff meetings to address curriculum and program

development, discipline policies and procedures and overall school

administration.

. Participated on committees for special activities and programs

Book Fair

Parent/Grandparent Appreciation Day

EDUCATION:

CHEYNEY STATE UNIVERSITY - Cheyney, PA

Teachers' Certification Program, Division of Graduate Studies

LINCOLN UNIVERSITY - Lincoln University, PA

B.A. Biology

Margaret L. Johnson-Brown

- 4-

PROFESSIONAL DEVELOPMENT:

Detailed educational knowledge, core skills and training includes:

Managing Under Pressure Seminar

Managing Multiple Projects, Objective and Deadline Seminar

Conflict Management Skills Seminar

Conflict Resolution Training

Diversity and Leadership Development Training

Student-Centered Instruction/Individual Educational Plans/Individual

Instructional Plan

Training & Development/Classroom Management/Parental and Community

Involvement

COMPUTER SKILLS:

Microsoft Windows XP, Excel/Word - Spreadsheets, Internet, Email, IDX,

Reflection, GradePro

COMMUNITY SERVICE:

ALPHA KAPPA ALPHA SORORITY, INC 1997 - present

Received Graduate Advisor Certification and served on Graduate Advisory

Council

Completed certification of Leadership Development Institute

Served on Education Committee

Served on Membership Committee

Served as both Chairperson/Co-Chairperson for Debutante Ball & Program



Contact this candidate