Manager Customer Service
Resume:
Mason Amini
2847
Irvine, CA 92606
abh4ut@r.postjobfree.com
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OBJECTIVE
Highly motivated graduate seeking a career opportunity in business
development arena where my advanced education and in-depth knowledge
of global business operations - achieved in various regions of the
world - along with my competency in analyzing markets, identifying
opportunities and conducting solutions can benefit an organization.
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SUMMARY OF QUALIFICATIONS
Masters in International Business, with coursework in international
sales & marketing strategy, global sourcing, business intelligence,
supply chain management
Seven years of solid international business development, with an
extensive overseas sales & marketing, and consulting experience
attained in three continents: East, Europe and the US
Advanced computer and excellent research skills, Fluent in Persian,
some knowledge of Swedish
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PROFESSIONAL EXPERIENCE
BRANCH MANAGER -US Office
Nordic Consultants Group- NCG, US- Sweden
July 2009- Present
A research-based and boutique international business consulting firm
with skilled professionals acting interdependently between Sweden
and the USA
Prioritized and executed backup supportive actions to strengthen a
US foothold, built up and expanded affiliations with commercial
entities as European chambers of commerce in CA
Identified, compiled and assessed the local market information
needed for clients' solution.
PROJECTS:
Swedish Multinational Corporation in healthcare industry with
subsidiaries in 52 countries
Regional market and industry analysis for future market penetration,
comprehensive analysis of industry in the Middle East, delivered a
road map for regional growth potentials
Regional case manager, conducted several interviews and workshops
with key stakeholders, customers and candidate partners
SK-Assistance AB, Gothenburg, Sweden
Private investor and insurance company affiliated with state
insurance administration.
Managerial consulting in strategic planning and decision making,
entry options to Denmark's growing market, delivery of regulatory,
market trend and segment analysis.
Achieved the right-hand consultant position by the CEO of company
MANAGING DIRECTOR/ CO-OWNER
Amin Kian Ltd., Tehran, Iran
Oct 2005-May 2007
Conceived and developed an entrepreneurial notion into an operating
service firm.
Functioned as the focal to an equivalent entity of the US Food and
Drug Administration -FDA. Provided certification and compliance
assistance - via American affiliate firms - for food and medical
device industries in the region
Spurred rapid growth through building a country-wide network of
customers serving over 60 industrial and affiliate service companies
Acquired a consultancy status through building mutual trust,
continuous endorsement and a superior customer service
EXPORT & IMPORT MANAGER
Nader Agro-Industrial Company, Tehran Iran
Jan 2003-Oct 2005
Leading manufacturer in beverage industry, producing herb-based
beverages, exporting to 12 countries
Secured substantial revenue growth by establishing relationships
with foreign customers and business contacts, successfully
developing international network
Designed and executed a strategic export overhaul plan, achieved a
60% increase in overseas periodical sale including a prioritized
sales to the UAE and US market
Launched and supervised a market research study for East Asian
market penetration, tailored set of new product lines at the local
markets
Initiated and directed negotiations with International Center for
Agricultural Research in Dry Area (ICARDA) for production offshore
outsourcing
Business Education Center, Tehran, Iran
Feb 2005-Apr 2007
Lectured in 'management in Western context' and 'Inco-terms' for two
years.
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EDUCATION
2007-2009 Masters in International Business, Emphasis on Global
markets & Industries (MSc, English instruction) Gothenburg
University, Sweden
1999-2002 Bachelors in Economics, Emphasis on Business & Finance
Ferdowsi University of Mashhad, Iran
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AFFILIATIONS
Member- SACC California, American-Swedish Chamber of Commerce
Member- USABE, Association for entrepreneurship and small businesses
Member- GBS, Alumni Gothenburg University
Contact this candidate