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Management Project Manager

Location:
Mission Viejo, CA, 92692
Posted:
November 16, 2010

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Resume:

Charles Sperazza

* *** ********* 917-***-****

Mission Viejo, CA 92692 abh4ph@r.postjobfree.com

Dynamic, results oriented Information Technology business executive with

20+ years of broad background in managing both IT organizations and major

systems implementations. Proven track record of driving the development and

delivery of world-class systems and services, as well as a technology

architecture that enables business strategy. Strong hands-on experience

with leading and operating large global IT organizations with

accountability and authority for all aspects of the company's Information

Technology.

Employment History

Apria Healthcare

Present

Lake Forest, CA

Senior Vice President, IS Strategy and Delivery

Executive responsibility for ensuring the success of all capital strategic

initiatives for a $2.5B home healthcare provider with over 15,000 employees

in 500 locations throughout the country providing home respitory therapy,

home infusion therapy, and home medical equipment to home based patients in

all 50 states.

Responsibilities:

. Developing and implementing standard enterprise wide processes for

identifying, evaluating, prioritizing, funding, planning and managing

all major projects and strategic initiatives.

. Organizing and managing an Enterprise PMO that operates cross-

functionally throughout all departments and regions of the company.

. Partnering and collaborating with Executive Committee members in

determining the portfolio of Strategic Initiatives to assign and fund

in support of the near term and long term corporate goals.

. Ultimate accountability for the successful outcome of every major

strategic initiative and major project in the entire corporate

portfolio of projects.

. Coordination of all major IT functions in managing the delivery of IT

resources to meet business demand throughout every region of the

country.

Herbalife International

2006 - 2009

Torrance, CA

Senior Vice President, Chief Information Officer

Responsible for leading 420 technology professionals of a $3.8 billion

dollar premier nutritional supplement, weight management and personal care

consumer goods company with full business operations in 70 countries in all

regions of the globe. Responsible for all aspects of the technology

infrastructure supporting Herbalife's internal business operations and for

enabling the business for more than 1.9 million Herbalife Distributors

worldwide. Ultimate responsibility and accountability for all aspects of IT

including global and regional data centers; high volume call centers; 24X7

help desk support; global data network, telecommunications; software

development; ERP integration and implementation; database and system

administration; internet based consumer e-commerce; data and systems

security; SOX and audit compliance. Heavy emphasis on eliminating risk,

reducing costs, elevating the skill set and capabilities of the IT

organization and aligning IT investment with the overall business strategy

and goals.

Accomplishments:

. Completely restructured and upgraded the IT organization by rebuilding

the IT management team, reorganizing the IT group and deploying best

practice procedures, methodologies, tools and techniques to insure that

all critical business activity throughout the globe received consistent,

accurate and timely IT response and support.

. Developed and presented for Executive Committee approval a strategy for

migrating the company from an aging, highly customized, de-supported

proprietary HP3000 system to an Oracle 11i E-business suite/HP Superdome

platform. The $54 million, 18 month program was approved and successfully

implemented on-time and on budget in 70 countries.

. Created a new set of detailed financial budgeting reporting and controls

to improve the management of the $100 M IT expense budget and $70 M IT

capital budget.

. Developed and presented for Executive Committee approval a strategy for

re-architecting and designing an internet platform to provide 1.9 million

distributors with on-line ability to manage their independent business

including order management, downline management and recruiting.

. Re-designed and upgraded high volume call center technology including

PBX, IVR and on-line order processing and call center failover to support

monthly order volume of 600,000 orders per month.

. Created a Program Management Office (PMO) organization and successfully

implemented over 150 projects of $50k to $5M all on time and on budget.

. Designed and implemented a global IT Operating model that provided

application and infrastructure support to the worldwide business 24X7

based out of regional IT hubs in Mexico, Brazil, Argentina, South Korea,

Hong Kong, China, Netherlands, UK, and California.

. Designed and implemented a structured IT Strategic Planning process for

collaborating with both Senior and Executive Management to identify,

prioritize and fund corporate wide IT Strategic Initiatives.

Responsibilities:

. Leading and managing all aspects of day-to-day operations of a global

24X7 IS organization.

. Negotiating system integrator and vendor contracts for all hardware,

software and infrastructure contracts, license and support agreements

including operating level agreements and maintaining vendor relations.

. Developing and presenting major project roadmaps with timelines and

cost/benefit analysis to executive management for funding approval.

. Manage the global IT budget and the cost management process to

maximize value to internal and external customers, meet corporate

budget targets, and provide long term predictability for strategic

business planning.

. Insure the integrity and security of corporate data and proprietary

information.

. Partnering with various business units to create solutions necessary

to achieve business goals.

. Orchestrating the implementation of several major system projects with

combined teams of internal IS, outside consultants, and internal

business process experts.

. Building effective relationships with executive management, business

partners, and major suppliers and customers.

. Attracting, developing, motivating, inspiring and retaining talented

technical professionals in staff and managerial roles.

. Assuring compliance with all IT owned SOX controls including audits,

remediation and quarterly Executive attestation signature.

Agere Systems 2004 -

2006

Allentown, PA

Vice President, Chief Information Officer

Responsible for directing and leading 200+ technology professionals of a $2

billion dollar leading semi-conductor manufacturer in all aspects of IT

including data center operations; network; telecommunication; software

development; enterprise application integration; help desk; database and

system administration; e-commerce; security; full IT support of 20

engineering design centers spread throughout North America, EMEA, and APAC;

full IT support of high tech manufacturing facilities in Singapore,

Bangkok, and Orlando. Critical emphasis on avoiding risk, reducing costs,

and aligning IT investment with overall business strategy and goals.

Accomplishments:

. Reduced the annual IT expense budget from $120 million to $77 million,

reduced headcount from 325 to 205 while retaining key investment in new

infrastructure and application technology that allowed the organization

to reduce costs through standardizing, streamlining processes,

consolidating tools and applications, and strategically outsourcing.

. Developed and presented for Executive Committee approval a strategy for

migrating the company from an aging, highly customized, de-supported

Oracle 10.7 ERP system to the 11i E-business suite. The $32 million, 15

month program was approved and successfully implemented on-time and $2.5

million under budget.

. Developed and successfully presented for Executive Committee approval a

strategy to dramatically increase design engineering productivity by

shortening integrated circuit design simulation ques and cycles and

improving the quality of both physical and software design deliverables.

The $7 million, 12 month successful on-time project included redesign and

upgrades to compute farms, back-end NAS storage, load balancing tools and

back up management.

. Developed and successfully presented for Executive Committee approval a

strategy to consolidate 21 data centers in North America, APAC, and EMEA

into three consolidated data center hubs. The first phase, a $2 million

dollar, twelve month project consolidated seven data centers in North

America into one data center hub in Allentown, PA.

. Reorganized IT - created Solution Architect role, elevated financial and

strategic business management functions, refocused group on Business

Partner relationship management, created Software Administration function

and strong APAC region IT operations management.

. Built internal off-shore software development and system administration

group of approximately 30 staff in our Bangalore Design Center

significantly reducing development and support costs while improving

global 24x7 support.

. Created new dual-ladder career structure, flattened organization,

simplified levels/job functions.

. Received Managing Automation Magazine 2006 Progressive Manufacturing

Award in the Data & Integration Mastery in recognition of innovative

supply chain integration with the Oracle 11i ERP without customizing the

software.

. Led Agere Systems IT to achieve a ranking of number 26 on Information

Week Magazine's 2005 Information Week 500. This elaborate survey ranks

the top 500 most innovative corporate users of information technology.

. Partner with Corporate Real Estate and Business Development in planning

for and executing complex acquisitions of semiconductor companies in

North America, EMEA and APAC.

Responsibilities: Similar to the current responsibilities with Herbalife

International.

Liberty Travel/GoGo World Wide Vacations

2002 - 2003

Ramsey, NJ

Senior Vice President Information Systems

Responsible for directing and leading 110 technology professionals of a $2

billion leisure travel industry leader in all aspects of IT including data

center operations; network; telecommunication; software development;

enterprise application integration; help desk; database and system

administration; web-based travel e-commerce; field support of 250 retail

offices and 60 wholesale offices nationwide. Critical emphasis on

determining the long-term information and business process needs of the

organization and developing and executing a strategy to address those

needs.

Accomplishments:

. Developed a strategy for migrating the organization from an aging Unisys

mainframe proprietary platform to a UNIX server-based, open standards

Oracle 11i E-Business suite platform integrated with a travel industry

packaging, booking and selling application.

. Led the end-to-end solution architecture design effort which included new

hardware, application software (ERP/CRM), database software, development

tools, storage, monitoring, security, portal, Business Intelligence, and

content management.

. Directed the process for evaluating and selecting the system integrators,

software and hardware technology vendors for the $30 million system

implementation.

. Reorganized the IS organization to be able to support a major system re-

platform and upgrade project as well as support the ongoing legacy and

web-based systems.

. Directed a redesign of the internal Production Support Operating Model to

improve the procedures, standards, and processes for communicating,

prioritizing, escalating, and resolving critical and urgent system

events.

. Designed and built an entirely new data center strategy to provide for

disaster recovery capabilities. This included building a new datacenter

to initially be used as a development environment and then provide fail

over and disaster recovery capability once the new system went live.

Responsibilities: Similar to the current responsibilities with Herbalife

International and Agere Systems

Hawaiian Ironman Triathlon World Championship

July - August, 2002

Kona, HI

Spent two months training full time to compete in the Ironman Triathlon

World Championship (2.4 mile swim, 112 mile bike, 26.2 mile run). Placed

1st in the 45- 49 age group division, 81st overall with a time of 9:33:48.

EMC Corporation 1999

- 2002

Hopkinton, MA

Director of Enterprise Applications

Responsible for overall strategic, technical and global operational

management of EMC's enterprise-wide Oracle ERP application suite and

integrated legacy systems. The system supported 19,000 users in 46

countries; 22 currencies; three manufacturing plants on two continents; all

critical business processes including Sales, Forecasting, Planning/MRP,

Engineering, Supply Based Purchasing, Manufacturing, Distribution, and

Financials.

Accomplishments:

. Built an 80 person global applications support and development group from

the ground up in parallel with the implementation of the Oracle ERP

solution.

. Directed the process of building the infrastructure and procedures to

provide EMC's global operations 24X7 support, including development,

configuration, DBA, Storage Management and Unix administration.

. Led the process of integrating the new ERP model into the business

operations and EMC IT operating environment.

. Played a leadership role in turning around the delayed initial attempt at

implementing the Oracle ERP system. After the replan and reorganization

the system successfully went live in eight months.

Oracle Corporation

1993 - 1999

New York Region

Practice Director; Oracle Services

Responsible for managing the successful implementation of full ERP

solutions requiring Oracle Financial, Distribution, Manufacturing, Supply

Chain Management, and Sales/Marketing applications at Oracle clients of all

sizes and various industries. Also responsible for Practice Management of a

team of consultants of various levels of experience and skill sets.

Received Oracle Consulting's 1999 Project Manager of the year award.

1982

- 1993

Staff and managerial consulting roles on a variety of IT engagements for

both Big Six Management Consulting firm (Coopers & Lybrand,) and Systems

Integrators (Electronic Data Systems(EDS); Automatic Data Processing(ADP)).

Education

University Of Connecticut

1979

Storrs, CT

B.A. Political Science

Syracuse University

1981

Syracuse, NY

Master of Public Administration



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