Customer Service Mechanical Engineering
Resume:
Nick J. DiLucia
Pittsburgh, PA 15227
Home: 412-***-****
Cell: 412-***-****
*********@*****.***
EDUCATION
B.S., Mechanical Engineering, University of Pittsburgh, 1980
Major: Mechanical Engineering Minor: Aerospace Engineering
EMPLOYMENT
ES3, LLC April, 2006 -
September, 2009
Efficient Storage, Shipping, Selection
Pittsburgh Transportation
Heinz North America
Heinz 57 Center
357 6th Avenue
Pittsburgh, PA 15222
Transportation Coordinator/CSR, --Heinz North America/Heinz 57 Center.
Coordinate the planning, scheduling and dispatching of all outbound and
inbound freight for truck, rail and intermodal shipments. Provide superior
customer service by analyzing, initiating and proactively communicating the
movement of freight, working closely with shipping operations, distribution
centers, third party service providers, transportation planning and
operations. Produce and administer qualitative and quantitative reports
which monitor, track and trace freight movements.
Norfolk Southern Railroad December, 2004 -
December, 2005
Pittsburgh Division
425 Holiday Drive
Pittsburgh, PA 15220
Train Dispatcher- Directed movement of freight and passenger traffic, using
computerized equipment, automated signal system and radio communication.
Issued, transmitted and recorded orders for movement of trains. Maintained
dispatcher's records for movement of trains. Coordinated crew staffing to
optimize movement of trains across the NS system.
Worldwide Flight Services, Inc.
January - September 2002
Tower Road
Pittsburgh International Airport
Pittsburgh, PA 15231
Flight Coordinator - US Airways Cargo/Cargo Operations Support Center.
Coordinated international and domestic flights for 3 US Airways
international gateways/hub airports. Performed load planning/capacity
optimization for wide body aircraft fleet (Boeing 767s and Airbus 330s)
Developed good working relationships with customers and air cargo
facilities in order to resolve problems.
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