Sales Customer Service

Erica Bevan Franklin

**** ************ ***. **********, ** 28403 ~ 910-***-**** ~

abh4nt@r.postjobfree.com

Employment History

Lead Designer Assistant

Wilmington, NC

Melanie Bowe Interiors/En Vie Interiors

08/28/06-Present

As a full time assistant to designer, assist with daily tasks, fabric

and furniture research, creating purchase orders, estimates, handling

custom orders and conducting client meetings. Conducts drapery design,

measuring for tile, carpet and window treatments.

Merchandising the showroom floor, overseeing retail sales of stores

antiques, vendor furniture and accessories.

Sales and Marketing Research Field Force

San Francisco, CA Off The Record

Research

2001-Present

On a local contract basis, provide current market trend reports

through researching, surveying and colleting information from requested

field of interest i.e., fashion, electronics, and service industries.

Also responsible for recording data from visual observation, maintaining a

professional demeanor while asking probing questions pertaining to the

nature of the survey, in turn compiling the data to create a balanced view

of what is happening in the marketplace.

Lead Designer Assistant

Wilmington, NC

Nancy Mullinix Design Solutions

01/26/06-08/25/06

Served an assistant to lead designer daily tasks. Responsible for

sourcing manufacturers, fabric furniture and vendor research. Conducted

client meetings, created floor plans, reviewed blue prints and acted as a

liaison between subcontractors and clients. Created purchase orders,

handled special requests for custom orders, provided quotes, created

sketches and provided design guidance to clients. Trained new employees and

handled marketing.

Administrative Assistant

San Francisco, CA

Off the Record Research

04/01/05-12/22/05

As an assistant to the Office Manager and Administrator my

responsibilities included up dating marketing materials, reception, event

planning, communication with editors to maintain source database, ordered

office supplies, handled building maintenance and used Microsoft Office,

Excel, Power Point and In Design software.

Fashion Eyewear Sales Consultant

San Francisco, CA

Tura L.P.

2002-

12/23/04

Independent contractor responsible for marketing Luxury optics to

Ophthalmologists, Optometrists, and Opticians in the Bay area. Created and

met territory plan, daily and monthly goals. Surpassed yearly forecast

consecutively by 25% each year. Also, serviced accounts on monthly bases

and utilized sales reports to track and increase sales. Delivered

informational workshops and sales meetings to effectively educate staff on

product and sales techniques. Developed loyal account relationships and

displayed outstanding customer service.

Education

A.A., Interior Design Cape Fear Community College

Wilmington, NC 2009

BFA Maryland Institute College of Art

Baltimore, MD 2001

Public Art Course University of Washington

Seattle, WA 2001

Study abroad Studio Art Center International

Florence, Italy 2000

Skills and Accomplishments

Basic PC and Mac knowledge, Outlook, Microsoft Office, Word, Excel,

Power Point and In Design, Strong color theory, drawing principles, Art and

Design history, College GPA 3.0, Alumni Fund raising volunteer, Community

Education Leader on violence in the media, High school Girls soccer team

member and co- captain senior year as well as MIP award, Photographer and

member of yearbook staff and Scholastic writing awards gold key winner.

*References Available Upon Request

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