Customer Service Sales

Marco Griffin

*** ******* *****

Galloway, OH ***19

937-***-****(c)

********@*******.***

QUALIFICATIONS

Merchandiser seeks new opportunity as Account Manager. Demonstrates strong

communication skills and ability to establish rapport with clients. Leads

by example and establishes a professional work environment based on

respect. Technical proficiency in MS Word, Excel and PowerPoint.

PROFESSIONAL SKILLS

INTERPERSONAL AND TEAMWORK SKILLS

. Excellent reputation as a competent, knowledgeable and helpful

professional.

. Adept at handling confrontational situations, resolving them

appropriately.

. Excellent problem solver.

. Excellent organizational and planning skills.

CUSTOMER SERVICE AND SALES SKILLS

. Developed a reputation for excellent customer service by;

...acknowledging the customer's presence and making eye contact;

...greeting customers in a friendly manner, and giving them full

attention;

...taking time to answer a question or find someone else who

could.

. Honest, reliable, and productive.

Handled customer inquiries and complaints in a professional manner.

Quantitative skills

. Exceptional versatility and adaptability.

. Dedication and drive as a hard-working individual.

. Superlative communication skills.

. Ability to manage multiple tasks in a pressured environment.

EMPLOYMENT HISTORY

. Merchandiser, Coca-Cola Enterprise, Columbus, OH 2007 - 2010

. Warehouse Staff, Army/Air Force Exchange Service, Fairborn, OH 2005-

2007

. Sales Associate(Seasonal), Toys 'R' Us, Fairborn, OH, 2005

. Sales Associate (Seasonal), Halloween Express, Beavercreek, OH 2005

. Airman, United States Air Force, Biloxi, MS 2005

. Parking/Tech Crew Member, Nutter Center, Fairborn, OH, 2001 - 2005

EDUCATION

Wright State University - present

General Studies, Business Management.

Fairborn High School

High School Diploma, college preparatory coursework completed.

CERTIFICATES

Armed Guard Training

Air Traffic Control Fundamentals

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