Administrative Assistant Customer Service

ALFRED OGBONNAYA

Phone: 312-***-****

Email: ********@*******.***

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PROFILE

Skilled writer, with creative flair, with marketing and research

experience, quick-learner, adaptive problem solving team player with a

unique approach to situations and an excellent work ethic.

EDUCATION

Masters of Business Administration (With Distinction GPA 3.98)

Keller Graduate School of Management-Merrillville, IN June 2007

Bachelors of Science Applied Arts and Science

Rochester Institute of Technology-Rochester, NY May 2005

SKILLS

Ms Office, Ms Word, Ms Excel, WordPerfect Windows(95-XP), Ms PowerPoint,

Macromedia Director, Ms Publisher, Basic Html, Adobe InDesign, Internet

Research Faxing, Filing, Printing, Copying, Proofreading Editing, Creative

Writing, Written and Verbal Communications

EXPERIENCE

(Note: Employment gaps are a result of full-time academic study)

WINSTON STAFFING NEW YORK, NY CONTRACTOR (2008-Present)

The BROOKLYN LAW SCHOOL Brooklyn, NY OFFICE SERVICE CLERK

- Scanned/faxed documents, Data entry, Greeted clients, Provided

customer service

CON. EDISON NEW YORK, NY ADMINISTRATIVE ASSISTANT

- Payroll Adjustments, Answering Phones, Scheduling Appointments

SINGER FINANCIAL NEW YORK, NY ADMINISTRATIVE ASSISTANT

- Faxed, Utilized Excel, Answered Phones for Proprietor, Made Copies

FIRST REPUBLIC BANK NEW YORK, NY ADMINISTRATIVE ASSISTANT

- Answered Phones for two Executives, Facilitated inter-office

communications

DROUGAS BARGAIN BOOKS NEW YORK, NY DATABASE MANGER/WAREHOUSE ASSIST.

(2004-2005)

-Monitored and maintained databases for this bookstore

-Coordinated with book sales, book buying, and the store marketing

strategy

ST. MARK'S MEDICAL CENTER HARVEY, IL RECEPTIONIST /COMPUTER TECH. (2001)

-Worked at the front desk interacting with doctors and patients, utilized a

multi-phone line

-Facilitated inter-office communications

-Repaired and maintained the medical center's computer system

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