Durham, NC *****
301-***-****-cellular (primary number)
919-***-****-home
E-mail address: abh4jj@r.postjobfree.com
Objective To obtain a meaningful and challenging position in the
security field that provides a multitude of
opportunities ranging from entry-level security
officer positions to investigators specializing in
specific areas and managers and directors of security
at major corporations and organizations around the
world. A position that focuses on the demand for
heightened security due to matters such as the theft
of information, workplace violence, terrorism, and
economic crime, etc., in addition to a position that
allows for personal growth and advancement.
Qualifications 30-years of progressively responsible law enforcement,
corporate investigation, and administrative
experience.
Specialize in white-collar crime investigations
including bank failure, bank fraud and embezzlement,
money laundering, violations of the U.S. Bankruptcy
Act, mail and wire fraud, plus misappropriations and
misapplications in many types of businesses and
governmental organizations.
Extensive knowledge of laws, legal codes, court
procedures, precedents, government regulations,
executive orders, agency rules, and the democratic
political process.
Highly proficient with a variety of computer forensic,
investigative, and data recovery tools.
Practical knowledge of Bank Secrecy Act, anti-money
laundering laws, USA Patriots Act, Graham-Leach Bliley
Act, and various Financial Crimes Enforcement Network
and National Association of Security Dealers
regulations.
Proven ability to direct effective teams and programs.
Excellent presentation and communication skills.
Substantial management responsibility.
Office automation, to include automated case
management systems.
Working knowledge of the federal court system.
Working knowledge of human resources policies and
procedures.
Excellent investigative research, writing, and
analytical skills,
tenacious, resourceful, creative, flexible, and able
to work independently and quickly, sometimes under
short notice.
Education
Date Completed:
Degree: June 1977
Institution/Locati Diploma
on: Frank W. Ballou High School, Washington, DC 20032
Major Studies: General Studies
Date Completed: May 1989
Degree: A.S. in Legal Support Science
Institution/Locati Southeastern University, Washington, DC 20024
on: Law
Major Studies:
Work Experience
Period/Job 05/1992 - 08/2007 Investigative Specialist,
Title/Salary: CG-301-13 Salary: $107,113/per yr
Employer/Hrs Wrkd: Federal Deposit Insurance Corporation (FDIC)
40 hrs/per wk
Office of Inspector General (OIG), Office of
Supervisor: Investigations (OI)
Telephone #: 3501 N. Fairfax Drive, Arlington, VA 22226
Responsibility: Sara Gibson, Assistant Inspector General for
Investigations
703-***-**** (ofc); 703-***-**** (fax)
I perform a variety of researches, analyses, and
special projects in support of OI criminal
investigations and enforcement activities arising from
alleged or suspected violations of Federal rules,
regulations, or laws. I am responsible for
researching, gathering, and analyzing information on
individuals and organizations to provide tactical and
strategic intelligence products required in support of
the FDIC criminal and civil recovery mission and other
regulatory purposes. Some research assignments are
complex and/or highly confidential/sensitive. I
receive requests for investigative research assistance
for information on individuals, firms, and other
subjects pertaining to real property, assets, liens,
lawsuits, judgments, criminal history, and bankruptcy.
I review and identify areas of research that have a
high probability for productive effort. I search
commercial, financial, law enforcement and
intelligence data from multiple sources and analyze
that data in order to develop tactical, operational,
and strategic information and leads, trends,
estimates, studies, and reports. I disseminate any
pertinent file or available information to concerned
special agent(s) working on a particular
investigation. I maintain contact with the agent(s)
(who may be working in Washington, D.C., anywhere
throughout the U.S.) and relays pertinent background
information to assist in the speedy and proper
resolution of investigative issues.
I sample and analyze Suspicious Activity Report (SAR)
data and prepare reports or summaries of findings for
distribution to OIG management officials or special
agents. I research criminal referrals (reports of
apparent crime) arising from failed or troubled
financial institutions. In some cases, analyses of the
data may prompt further investigation of the
subject(s). As directed, I conduct special research
assignments and studies, which may be highly
confidential and/or require expeditious identification
of sources of information within short timeframes. I
prepare findings, analyses, and recommendations for
consideration by key OI officials for program planning
and evaluation.
I participate as a team member in visits to OI field
offices to ensure that OI staff is properly trained on
new investigative techniques and resources. I have
assist in the preparation of materials for use in
training classes. I provide technical direction and
guidance to investigative assistants and other staff
members in the completion of projects and assignments
and the utilization of various databases.
As the Terminal Agency Contact (TAC), I am responsible
for performing criminal history checks on subjects
under investigation by the FDIC using the Department
of Justice's law enforcement database. I am
responsible for re-testing authorized users of the
system. I maintain manuals on DOJ policies and
procedures. I perform name checks and queries on
subjects of investigations for FDIC's security
division and other law enforcement agencies (such as
the FBI) using various OIG databases. Positive
identification of a subject(s) is forwarded to the
requester as well as OI management and the lead agent
assigned to the case.
I initiate appropriate correspondence, notices, and
instructions to special agents with respect to
administrative matters or investigative phases,
procedures, and discrepancies insuring that reports
prepared contain information required by the office.
I ensure the proper classification, storage and
handling of all classified and/or sensitive
information.
I attend meetings, seminars, and other training to
keep abreast of fraud alerts, money laundering
schemes, other criminal activities and trends,
investigative and research tools and techniques. As
appropriate, I provide feedback to OI management and
agents on issues arising from such meetings. Also, I
provide OI management and agents with information
concerning new sources of information, such as web
sites, and other information that will assist the
agents in the investigative process.
Knowledge, Skills, and Abilities
I possess general knowledge of the laws, regulations,
mission, functions, policies and procedures of the
FDIC and understand the nature of the investigative
work undertaken within OI; in addition, I have the
ability to identify appropriate sources of
information. I am knowledgeable of a wide variety of
information resources used or available in order to
conduct effective investigative research and prepare
summaries, reports, and analyses. Further, I am able
to analyze and evaluate statistical data and identify
trends and patterns. I am familiar with the kinds of
information deemed to be private, the rules of
evidence, the processing of OIG subpoenas, the
elements comprising fraud violations and other legal
aspects of investigations. Also, I am familiar with
the missions, functions, and databases maintained by
other agencies to know and understand what information
may be available. I am able to operate a wide variety
of computer tracking/information databases.
Additionally, I am able to prepare work products that
are thorough, accurate, and reliable, sometimes under
the pressure of tight deadlines.
I possess the ability to communicate effectively, both
orally and in writing, including the ability to foster
working relationships with personnel of other
governmental agencies in order to obtain necessary
information. I work under the administrative
supervision and broad direction of the Deputy
Inspector General for Investigations. I have an
on-going responsibility for conducting investigative
research, with most individual assignments emanating
directly from the special agents. I work
independently, generally determining the most
productive avenues of research, and, in some cases,
the depth of research. I keep my supervisor apprised
of workload, progress, and potential problems. Work is
reviewed in terms of objectives met, policies
followed, and quality and timeliness of reports and
recommendations.
In the performance of my duties, I follow all
guidelines pertaining to the United States Code,
Privacy Act, Bank Secrecy Act, FDIC regulations and
policy directives, general and qualitative standards
set forth in the Quality Standards for Investigations
handbook, and computer database reference guides. I
use judgment in selecting and applying appropriate
guidelines and in determining the appropriate course
of action when there are no available guidelines. I am
also guided by FDIC program objectives and
recommendations that arise from the reviews and
appraisals of agency investigations. My assignments
involve a number of different interrelated tasks and
steps and require seasoned judgment in identifying the
sources of information to be researched and in making
analyses. Decisions about how to proceed are
complicated by: 1) requests that may be sketchy; 2)
the need to work more than one case concurrently; 3)
the need to obtain information from a wide variety of
sources; 4) tight deadlines; 5) the need to safeguard
information in sensitive cases; and, 6) the need to
make analyses to identify patterns and trends.
My duties are to conduct research and analysis
pertaining to investigations of illegal activity.
Cases may be extremely complex and may involve high
profile and/or sensitive subjects. The decisions made
by me as to the sources and depth of the research, and
the timeliness and accuracy of the data, contribute to
quality investigative products and the successful
conclusion of investigations. Patterns and trends in
illegal activity identified by me assist management in
planning for the investigation of future cases and in
initiating action to prevent illegal activity.
Regular and recurring contacts are made with personnel
at all levels throughout FDIC, with personnel at the
Department of Treasury's Financial Crimes Enforcement
Network (FinCEN) and other Federal agencies, and at
state and local governments. I establish effective
working relationships with contacts in order to obtain
necessary information; follow-up on requests; to gain
approval to disseminate information; and to clarify
information that may be incomplete.
I must successfully pass a security clearance in order
to access financial and law enforcement databases. In
addition, biennial certification is required for
access to the Department of Justice's National Crime
Information Center/National Law Enforcement
Telecommunications System (NCICINLETS), as well as the
Department of Treasury's Treasury Enforcement
Communications System (TECS).
FinCEN
I am responsible for conducting financial
investigations on individuals and organizations to
provide complex tactical and strategic intelligence
products required in support of the FDIC criminal and
civil recovery mission and other regulatory purposes.
I am physically located on-site at the Department of
Treasury's Financial Crimes Enforcement Network
(FinCEN). I collect financial and law enforcement
intelligence information from multiple sources to
support specific long-range planning, programs, and
activities. I ensure the proper classification,
storage and handling of all classified and/or
sensitive information. I evaluate and review FinCEN
products for accuracy, comprehensiveness, compliance
with set format, inclusive of editing for clarity,
appropriate language, and appropriate adherence to
financial and law enforcement dissemination
regulations.
Suspicious Activity Reports
I perform a random sample of suspicious activity
reported by financial institutions within various
geographical areas. I analyzes data from a variety of
sources to develop trends, patterns, profile
estimates, studies and tactical interdiction
information. I research and analyze data to develop
and publish intelligence products in response to the
FDIC's mission and requirements. I make
recommendations regarding the development of methods
to solve analytical problems. I make recommendations
to streamline and evaluate the validity of a request
for all incoming bank regulatory entities, and manage
a tracking system.
I am responsible for investigating failed or troubled
financial institution issues. Specifically, I assist
Special Agents/Investigators in producing, controlling
and monitoring criminal referrals, tracking case
progress, coordinating actions with the federal
enforcement agencies, monitoring collection of
restitution awards, supplying information to probation
departments and ensuring adherence to policies,
guidelines, and procedures with the ultimate
objectives being effective prosecution and collection
of restitution.
I collaborate with superiors in establishing plans for
the investigation of alleged or suspected violations
of criminal laws with particular emphasis on
white-collar crime that involves fraud, waste, and
abuse. Such investigations are carried out by OIG
Special Agents and other Federal, state, and local law
enforcement employees. Other investigative activities
include, but are not limited to, investigations of
suspected or alleged personnel irregularities.
I research criminal referrals (reports of apparent
crime) arising from failed or troubled financial
institutions.
I coordinate the flow of criminal information between
the FDIC and regulatory and law enforcement agencies.
I prepare investigative reports that contain
sufficient detail to support possible prosecution
and/or administrative action.
I work independently and establish working
relationships with Federal, State, and local law
enforcement agencies.
I meet with FinCEN law enforcement representatives to
keep abreast of fraud alerts, money laundering
schemes, The Egmont Group Financial Intelligence Units
(FIU) of the world, international correspondence,
etc., and relay information to OI headquarters.
I address questions received from Federal, state, and
local representatives as well as the public on FDIC
and/or FinCEN policies and procedures as well as BSA
dissemination procedures.
I prepare FinCEN intelligence reports. I research
background information in order to assess the merit of
report findings to prevent or minimize program and
systems vulnerabilities. I prepare report of findings
with documentation in support of recommendations
detailing the information to the appropriate component
and requesting a response to report findings.
To follow is a summation of my duties as a detailee
to FinCEN:
. Analyzes and evaluates reports. Identifies those
that do not have merit and those that overlap with
other FinCEN intelligence reports previously
submitted. Identifies those issues appropriate for
national projects or investigation, or f6r immediate
forwarding to the appropriate component. Prepares
memoranda to investigative offices outlining the
feasibility of a MIR or FA.
. Conducts research concerning case precedents;
actions taken to prevent fraud and abuse as the result
of investigations; and on-going initiatives and
activities related to component investigations.
Prepares material for inclusion in testimony and
speeches presented by the IG pertaining to
investigative activities, and accomplishments in SSA
programs and operations.
. Analyzes complex investigative reports, from SSA and
other Federal, State and local investigative agencies,
to determine the effectiveness of investigative
methods and approaches; to analyze trends and develop
specialized investigative approaches; and to identify
training deficiencies. Develops special purpose
reports identifying programmatic and operational
weaknesses and recommendations for corrective action.
. Conducts comprehensive review and analyses on
proposed or new regulations, statutes, policy and
program guides. Identifies problems in the application
of OI policies and procedures; and SSA regulations,
statutes, and guidelines.
. Provides comments and recommendations in formulating
and implementing OI policies and procedures with
respect to investigations.
. As assigned, serves as a team member with
responsibility for providing authoritative OI input
for research projects, special initiatives, and staff
studies, relative to special interests and concerns of
the IG, the Commissioner, and Congress. Plans and
coordinates highly confidential/ sensitive assignments
requiring expeditious identification of sources of
information within short timeframes. Prepares
findings, analyses; and recommendations for
consideration by key OI and OIG officials for program
planning and evaluation. Develops databases to
analyze issues and make recommendations.
. Provides coordination between OI, and Federal, State
and local investigative agencies in assessing the need
for proactive or reactive investigative projects where
programs interrelate or 'overlap. Arranges for
participation, within and outside OI, in investigative
activities.
. Prepares responses to Congress and other controlled
and uncontrolled correspondence regarding OI
investigative matters. Researches case files and
histories for background; determines the kind and the
amount of information to which the requester is
entitled; and prepares responses designed to suit the
needs and purposes of the requester and OI.
Coordinates an OIG response by requesting information
from appropriate OIG components and resolving complex
problems as they arise.
. Visits OI field offices as part of an
inspection/review team examining overall operations
and compliance-with OI policies and procedures.
Analyzes findings, recommends improvement in deficient
areas, and prepares detailed reports for management
officials.
. Assists the OI Special Prosecutor in conducting and
coordinating interregional investigations. Gathers and
preserves documentary and testimonial evidence;
maintains liaison with the various field offices and
the pertinent U.S. Attorney's offices; and conducts
research for the field offices in case development
matters. Consults with program specialists to obtain
information on the interpretation of policies,
instructions, and precedents that impact on the case.
. Develops and maintains a database of case law from
various circuit courts concerning OI cases, including,
but not limited to, indictments and jury instructions.
Searches database in response to requests for
information.
. Provides technical direction and guidance to lower
level investigations analyst in the completion of
projects and assignments.
* * * * *
Performance Evaluations (PE): Over a 30 year period,
consistently, reflected the highest rating available.
(PE's available upon request.)
Period/Job 07/1986 - 05/1992 Secretary to the Inspector
Title/Salary: Salary: $35,374/per yr
General, CG-301-09
Employer/Hrs Wrkd: Federal Deposit Insurance Corporation
40 hrs/per wk
Office of Inspector General
Supervisor: Robert D. Hoffman, Inspector General (retired)
Telephone #: (ref. address & telephone number above)
Responsibility: As Secretary to the Inspector General, I perform all
duties with the knowledge of Office priorities,
commitments, policies, and goals. I locate, assemble,
and accumulate information for the Inspector General
for the preparation of various reports and budgetary
matters. This requires the identification of relevant
information obtainable from internal and external
records, files, and personnel as well as the knowledge
of complex accounting and auditing terms.
As part of my budgetary duties, I assist the
Administrative Officer in locating and analyzing
payment authorization vouchers, purchase orders, and
other expense vouchers in the Voucher Unit to assure
that expenses are properly charged to the OIG cost
center in the monthly budget status reports. I
maintain budgetary control logs to ensure the Office
does not exceed authorized expense limits in the
various general ledger accounts. Judgment is
exercised in presenting to the Administrative Officer
discrepancies in billing cost or codes.
Typing assignments are performed on the IBM personal
computer using WordPerfect or MultiMate applications
to minimize retyping for format, sentence structure,
and editorial changes. This assures a more efficient
use of my time and facilitates the prompt return of
the material to the originator.
I develop and prepare for the Inspector General and
Assistant Inspectors General, flowcharts, graphs, and
statistical tables supplied by the audit staff from
rough data for various audit reports. The format and
layout of these documents for visual acuity is my
responsibility.
As part of the control over audit reports, I maintain
a log and assign report numbers to audit reports, and
file the original and related correspondence in a
secured area. Furthermore, I am responsible for the
distribution of audit reports to the Board of
Directors, Audit Committee, and Division and Regional
Heads, and upon request, the General Accounting Office
(GAO).
It is my responsibility to assure that secretarial
duties are performed in a timely manner so that
stringent deadlines of priority work are met.
I organize, design, and maintain various filing
systems for the Office and revise the files of the
Inspector General as needed. I review and arrange for
the Inspector General: (1) incoming mail for his
attention, and; (2) outgoing correspondence for
sentence structure, grammar, typographical accuracy,
form and conformance with procedural instructions and
ensure that all necessary background material is
attached.
I arrange travel plans and make reservations for the
Inspector General, as required, and prepare his travel
voucher from rough copy assuring proper format and
required information.
The composition of non-technical correspondence, such
as letters of acknowledgment, letters of confirmation,
staff directives, and notifications, etc., is also
part of my assigned duties.
Judgment is exercised in presenting to the Inspector
General material in which there is a priority or
special interest. I answer inquiries and determine
which calls should be handled directly by the
Inspector General.
I am responsible for typing and proofing, on a weekly
basis, the Weekly Highlights Report for the Chairman
and executive officials to review trend analysis and
status reports, audit reports, and other
correspondence of a sensitive nature. Draft audit
reports are typed from handwritten rough copy for the
Assistant Inspectors General and various audit staff
members.
Payroll Entry Clerk
I enter payroll data for 117 OIG employees on the IBM
personal computer (using the PC TARE application) and
transmit this data to the Department of Agriculture
National Finance Center. (However, this task has
recently been reassigned to the Administrative
Officer.)
Travel Voucher Examiner
I assure the accuracy of travel voucher claims and use
the FDIC General Travel Regulations as a guide. In
addition, I verify accounting codes recorded on Salary
Reallocation Expense forms submitted by each employee
(which is now obsolete).
Other Administrative and Miscellaneous Duties
I act as liaison between the OIG and Office of
Personnel Management (OPM) to assist in the
coordination, structure, and selection of Merit
Promotion Panel participants and maintain a record of
OIG personnel selected for each panel.
The preparation and review of requisitions for
supplies, equipment repair, and printing services is
also my responsibility. I act as office librarian,
repair contact, key operator for the photocopier, and
accountable property officer. As office librarian, I
maintain a log of books and periodicals purchased or
on loan to a Division or staff member. As repair
contact person, I maintain liaison with the Central
Receiving Unit and building maintenance center for
office and equipment repairs and space requirements.
As the accountable property officer, I maintain a log
of all supplies, equipment, or furniture purchased
such as calculators, attach cases, art work, etc.,
either assigned to the audit staff or located within
the office.
In summary, my duties include, but are not limited to
the following:
. Supervise the work of office administrative
employees to ensure adherence to quality standards,
deadlines, and proper procedures, correcting errors or
problems.
. Coordinate special projects.
. Develop advanced presentation materials.
. Collect, compile and analyze moderately complex data
and information.
. Independently prepare more complex documentation,
reports, charts, graphs, and spreadsheets at designate
intervals and as requested.
. Prepare audit and semi-annual reports and Reports to
the Congress, in addition to presentations (i.e.,
bound booklets, color slides, etc.) as directed by
management.
. Research budget variance and follow-up to resolve
issues.
. Schedule and maintain calendar of appointments,
meetings and travel itineraries, and coordinate
related arrangements.
. Train and instruct employees in job duties and
company policies or arrange for training to be
provided.
. Resolve employee complaints and answer employees'
questions regarding policies and procedures.
. Provide employees with guidance in handling
difficult or complex problems and in resolving
escalated complaints or disputes.
. Discuss job performance problems with employees to
identify causes and issues and to work on resolving
problems.
. Evaluate employees' job performance and conformance
to regulations and recommend appropriate personnel
action.
. Implement corporate policies, procedures, and
service standards in conjunction with management.
. Explain policies/procedures to other parties based
on knowledge of the company and department guidelines.
. Act as a liaison between the department and external
divisions.
. Prioritize and resolve inquiries (phone, e-mail, in
person).
Period/Job 05/1984 - 07/1986 Secretary to the Deputy
Title/Salary: Salary: $19,606/per yr
Inspector General, CG-301-08
Employer/Hrs Wrkd: Federal Deposit Insurance Corporation
40 hrs/per wk
Office of Inspector General
formerly: Office of Corporate Audits and Internal
Supervisor: Investigations
Responsibility: James A. Renick, Deputy Inspector General (deceased)
As Secretary to the Deputy Director, my primary
responsibility is to independently schedule my work in
order to meet critical deadlines established by Office
policy and external reporting requirements. I am
responsible for assuring that my work and the work of
two clerk typists is properly formatted and
grammatically correct with appropriate punctuation and
spelling. In performing my duties, it is my
responsibility to:
. interpret and adapt guidelines set by the Office and
ensure their enforcement among the clerical staff;
. maintain and prepare the Biweekly Time and
Attendance Report (payroll) for all personnel of the
Office, including those in travel status;
. evaluate, for accuracy, Salary Reallocation Expense
Report data which should correlate and accompany each
employee's Biweekly Time and Attendance Report;
. prepare various vouchers for payment of membership
dues; conferences; travel and training fees; books and
periodicals; office supplies and equipment; and CPA
contract fees;
. use the GRID Compass microcomputer to monitor,
record, and control OCAII expenditures for travel,
conferences, training, membership fees, office
equipment and supply purchases, etc., and to ascertain
that expenditures are charged appropriately to the
various general ledger accounts and OCAII cost centers
by the Division of Accounting and Corporate Services;
. locate, assemble, and accumulate information for the
Deputy Director for the preparation of various
reports, briefings, and conferences;
. arrange training, conferences, and interviews for
the Deputy Director, and keep him abreast of Board of
Directors, Audit Committee, and Budget and Management
Committee meetings, and assemble data as needed;
. arrange travel plans and reservations for the Deputy
Director, and prepare his travel voucher upon return
to assure proper format and required information;
. as an alternate, review travel vouchers submitted by
auditors no longer in travel status to assure accuracy
and compliance with the Corporation's General Travel
Regulations (GTRs);
. contact, coordinate, schedule, and receive job
applicants for interviews with the Director, Deputy
Director, and Audit Managers;
. type draft audit reports from handwritten rough copy
and assist in the preparation and distribution of
final audit and investigative reports for Audit
Managers and the entire staff;
. assist Audit Managers by preparing charts, graphs,
and statistical tables required for various audit
reports from rough data supplied by the audit staff;
. compose non-technical correspondence, and obtain
required references or information from files or other
sources for use by staff members; and
. organize, design, and maintain various filing
systems for the Office and Deputy Director, and revise
these files as needed.
In summary, my duties include, but are not limited to
the following:
. Draft final copies of technical and administrative
material or other writing assignments including
letters and memos for the Deputy Inspector General.
. Edit material to ensure that information is
technically and editorially correct for style,
content, grammar, syntax, etc.
. Prepare audit and semi-annual reports and Reports to
the Congress, in addition to presentations (i.e.,
bound booklets, color slides, etc.) as directed by the
management.
. Prepare PowerPoint slides and talking points.
. Develop advanced presentation materials.
. Perform quality control checks on all assignments.
. Provide updates on all assigned tasks as requested.
. Conduct research as needed.
. Review, maintain, research, and report on human
resource and payroll information/activities.
. Enter employee biweekly Time & Attendance
information, generate reports, and transmit such
information to the National Finance Center.
. Receive a written or electronic account of all hours
worked and leave taken for all employees, which in
turn is used to enter the data into the timekeeping
system.
. Obtain supporting documentation for all leave usage
(leave slips, court documents, military orders,
medical documentation, etc.), premium pay, overtime,
holidays worked, and various forms of compensatory
time for travel, as required.
. Verify/validate timekeeping data submitted each pay
period.
. Ensure Time & Attendance records are submitted on
every employee within established deadlines.
Employees for whom no data was received must be
reported to the supervisor.
. Maintain valid accounting tables within Time &
Attendance program.
. Assist Time & Attendance liaisons with corrective
actions on rejected timesheets.
. Obtain effective dates from Human Resource Director
or supervisors of personnel actions affecting
employees pay or leave (such as time off awards,
separation actions, promotions, etc.).
. Adjust employee leave balances and Service
Computation Dates as instructed by authorized
personnel or Time & Attendance Liaisons.
. Prepare and validate corrected timesheets, as
necessary.
. Name an authorized employee as the Delegate
(alternate/backup) so that timekeeping functions can
be performed even when the primary timekeeper is
absent.
. Research budget variance and follow-up to resolve
issues.
. Schedule and maintain calendar of appointments,
meetings and travel itineraries, and coordinate
related arrangements.
. Schedule meetings and appointments.
. Manage and update daily appointment calendars.
. Coordinate and schedule high level meetings, which
include: arranging for meeting dates, times,
locations, teleconference phone lines,
material/document handouts, and arranging for meeting
equipment.
. Maintain local files, records, and correspondence
(archiving, if needed) containing sensitive
information.
. Interact with and support a full-range of OIG
officials.
. Train others in the characteristic duties.
. Transcribe handwritten verbiage and respond to
low-level correspondence for a high-level executive.
. Transcribe meeting minutes received in writing
and/or by Dictaphone.
. In support of OIG management, resolve moderately
complex (non-routine) administrative problems
independently or with others.
. Problem resolution may include research.
. Handle tasks that are typically diverse and
advanced.
. Scan all relevant print and electronic media;
compile information relevant to OIG mission; and
distribute information.
. Receive, route, and disseminate telephone calls to
the Deputy Inspector General and staff.
. Handle and/coordinate the shredding of sensitive
correspondence.
Period/Job 02/1977 - 05/1984 Clerk-Typist, CG-301-5
Title/Salary: Salary: $15,681/per yr
Employer/Hrs Wrkd: Federal Deposit Insurance Corporation
40 hrs/per wk
Office of Corporate Audits and Internal Investigations
Supervisor: (OCAII)
Telephone #: Eileen Flynn, Secretary
Responsibility: 703-***-**** (ofc)
As a Clerk Typist in the Office of Corporate Audits
and Internal Investigations, I perform basic routine
clerical and typing tasks for the maintenance and
support of the office. I type draft audit reports
from handwritten rough copy for Audit Managers and the
entire audit staff. It is my responsibility to
maintain all correspondence to audit reports still in
draft form. I maintain a control log and assign
report numbers to all audit reports issued in final
form. Furthermore, I furnish copies of these reports
to the Board of Directors, Budget and Management
Committee, and the General Accounting Office. I
locate, assemble, and accumulate information for OCAII
staff members for the preparation of various reports
and budgetary matters. I assist Audit Managers by
developing and preparing flowcharts, graphs, and
statistical tables supplied by the audit staff from
rough data for various audit reports. The format and
layout of these documents for visual acuity is my
responsibility.
I have experience and knowledge in the various
procedures required for processing requests for
personnel actions, procurement requisitions, requests
for stocked items, printing services, training forms,
travel vouchers, and payment authorization vouchers.
Additionally, I prepare requisitions for the
procurement of Office supplies, equipment, furniture,
and repairs.
I maintain and prepare the Biweekly Time and
Attendance Report (payroll) for all personnel of the
Office, including those in travel status.
I arrange travel plans and reservations for OCAII
auditors, as required, and prepare travel vouchers
from rough data upon their return.
I organize, design, and maintain various filing
systems. Duties also include directing walk in guest
to appropriate personnel; receiving, and directing
telephone inquiries. Additionally, I proofread
outgoing correspondence and reports for format,
grammar, spelling, and punctuation.
In summary, my duties as a Clerk-Typist consist of:
. Type and maintain information in finished form such
documents as correspondence, memos, reports, etc.,
using computer software inclusive of word processing,
spreadsheet and database.
. Operate a variety of standard office machines and
equipment such as computer, typewriter, facsimile,
multi-line telephone, overhead projector, copier and
calculator.
. Utilize various software programs for word
processing and spreadsheets.
. Retrieve and input data utilizing a computer.
. Prepare personnel actions, procurement requests, and
perform and assist others with routine forms
completion.
. Review forms, applications and other documents to
ascertain proper completion.
. Order supplies based on predetermined inventory
levels.
. Provide back-up assistance for other clerical
positions and perform routine office support duties.
. Maintain filing systems.
. Utilize proper grammar, punctuation, spelling and
correct arrangement of information.
. Perform basic mathematical operations with accuracy.
. Answer multi-line telephones, route calls, take
messages, schedule appointments, and respond to or
refer inquiries.
. Greet staff, visitors, and/or clients and provide
required assistance or refer to proper source for
assistance.
. Process mail, including open, sort, stamp, log-in,
and distribute.
. Collate and assemble materials for mailings.
. Report to immediate supervisor as assigned.
. Maintain the confidentiality of designated
information.
. Communicate effectively with management, staff, and
visitors.
Accomplishments
On my own initiative, I learned how to use the Wang
mathematical function (which is now obsolete) to
produce a data base system for monitoring training
expenses. In addition, I created a format on the Wang
for typing travel vouchers and other recurring forms
and documents and submitted this format to the
Corporation as a suggestion. My suggestion, however,
was denied due to the Corporation's decision to do
away with the Wang. I have also advised and trained
OIG personnel on how to access and perform complex
functions on the Wang.
I created the "List of Interviews" form (which is
still used by the OIG) to keep management and the
secretarial staff abreast of scheduled interviews.
This form specifies the time, date, and order in which
management officials should interview an individual.
I have authored several internal documents that are
utilized by not only the Office of Inspector General's
secretarial staff, but the professional audit staff as
well. These documents cover a myriad of topics
ranging from the OIG Secretarial Manual to the Time
and Attendance (T&A) Manual. The OIG Secretarial
Manual depicts the functions of the office and
provides each secretary with a basic description of
how to perform his/her daily assignments and where
documents and other pertinent information are
maintained. The Time and Attendance (T&A) Manual,
which is used to input OIG employee payroll data on
the IBM personal computer, required an in-depth
knowledge of the payroll system and long, arduous
hours of writing and editing notes, and testing the
system for accuracy. In addition to developing the
narrative for this document, it was also necessary to
present graphs to clearly depict the processing
system. Accordingly, the T&A Manual consists of
several visual display screens and step by step
instructions on how to access and input such relevant
data into the system.
ADDITIONAL WORK EXPERIENCE
Detail Assignments
1. South Side Bank, Chicago, Illinois 1981
I performed the following duties while on detail, over
a two week period in 1981, at the South Side Bank in
Chicago, Illinois:
. typed and photocopied approximately 749 asset ledger
cards consisting of installment, commercial, mortgage,
and student loan accounts;
. assured accuracy of addresses and information
contained in installment, commercial, mortgage, and
student loan files;
. addressed letters of confirmation pertaining to
information contained on asset ledger cards;
. followed up on letters returned to the South Side
Bank because of improper address recorded in loan
files and corrected the files accordingly;
. located and scheduled accounts that were closed
prior to and thereafter the Bank's termination on July
30, 1981;
. run batch control totals of participation accounts;
. run batch control totals of all commercial accounts;
and
. signed confirmation letters for over 350 commercial
accounts;
2. Office of the Comptroller of the Currency (1982)
During the period of July 13-14, 1982, I was detailed
to the Office of the Comptroller of the Currency to
perform secretarial duties for Mr. Al Herlands, Deputy
to the Director. Mr. Herlands was so impressed with
my performance, professionalism, and minimum need of
supervision that, in addition to placing a telephone
call to the Director of the Office of Corporate Audits
and Internal Investigations (OCAII) he sent a letter
of appreciation commending my "loyal service".
Awards & Special
Achievements
FDIC, MONETARY GRAND JURY CASE (confidential)
AWARD "Annette's referral was made in March of 2004."
AUGUST 2007 (re: FinCEN report)
FDIC, MISSION "for continuously demonstrating exceptional analytical
ACHIEVEMENT AWARD and technical skills while serving on a detail with
NOVEMBER 2003 FinCEN. FinCEN reports that they have benefited
greatly from Ms. Chandler's detail, and that she is
always willing to assist other FinCEN employees,
detailees, and contractors in performing research."
FDIC, STAR AWARD "for their contributions in the preparation and/or
APRIL 2002 conducting of an interagency Symposium on Emerging
Issues in Banking. Presentations were made by various
Federal agencies, Congressional staff, and
high-ranking government officials. The Symposium was
viewed as a significant success."
FDIC/FinCEN, From: (name redacted)
FEEDBACK Sent: Monday, August 27, 2001 2:53 PM
AUGUST 2001 To: (name redacted)
Cc: Chandler, Annette
Subject: FinCEN Pro-Active Findings
Thank you very much for the referral of the SAR on
(redacted). Our
Dallas Field Office has reviewed the information and
is opening a case (our
reference number (redacted). We have made preliminary
contact with the FBI,
who did not have an active investigation ongoing, but
have indicated an
interest in a joint OIG/FBI investigation. Please let
me know if you have
any questions.
Thanks again for bringing this to our attention.
FDIC, STAR AWARD, "for providing critical research and analysis support
JANUARY 2001 of OI's ongoing initiatives investigating fraud at
open, viable financial institutions and at failing or
recently failed institutions. Her comprehensive
searches of law enforcement and commercial databases,
and her detailed and timely data analyses has greatly
advanced investigative initiatives in these important
areas to the OIG and FDIC nationwide."
FDIC, SPECIAL ACT From: FDIC OIG Counsel (name redacted)
AWARD Sent: Tuesday, August 01, 2000 11:10 AM
JULY 2000 To: Chandler, Annette
Congratulations on your award. OI's work on the
Keystone investigation has yielded great results for
the FDIC and for the OIG as a whole, and I was glad to
see formal recognition of everyone who contributed to
OI's efforts had been extended. Again,
congratulations!
"for providing critical investigative support to a
multi-agency task force investigation relating to the
failure of an FDIC-insured institution. She
summarized her research and analysis in a
comprehensive report that proved to be a valuable
source of intelligence for the task force. The first
phase of the task force investigation resulted in the
conviction of two former bank officials on charges of
conspiracy and obstruction of the bank examination
process."
Certifications/
Training Top Secret Clearance/Single Scope Background
Investigation (SSBI)
FDIC, Arlington, VA
05/01/2005 - until retirement in August 2007
Federal Law Enforcement Training Center (FLETC)
Glynco, GA
Certificate
April 2002 - May 2002
Course Description: Criminal Investigations In An
Automated Environment Training Program (CIATP)
Prerequisite course attended and successfully
completed in anticipation of becoming a Seized
Computer and Electronic Crimes Recovery Specialist
(SCERS). Certificate available for review.
List of job-related skills, training, and noted
accomplishments, publications, membership in
professional organizations very extensive; therefore,
to be provided upon request.
Professional Association of Certified Fraud Examiners (ACFE)
Affiliations Austin, TX
Associate Member since 1992-2007
Interagency Committee on Women in Federal Law
Enforcement (ICWIFLE), Washington, DC
Associate Member since 1992-2007
National Organization of Black Law Enforcement (NOBLE)
Alexandria, VA
Associate Member since 2002-2007
Skills and
Competencies High proficiency in Microsoft Word, Excel
Spreadsheets, PowerPoint, Access, Adobe, WordPerfect,
& Outlook
Ability to design web pages using Macromedia MX 2004
Ability to convert MS Word files into Adobe Reader
files
Novice experience in forensic evidence recovery (as a
result of training at FLETC and self-taught exercises)
Summary of skills using various software programs
inclusive of law enforcement and commercial databases:
AutoTrack
Dun & Bradstreet
Lexis/Nexis
NCIC/NLETS
Analysis Notebook
Link Analysis
BSA filings, Currency Banking and Retrieval System
(CBRS)
Overhead Projectors
Laminating machines used to create employee
identification cards
Internet (to perform research)
Computers, Laptops, Scanners, Photocopiers, Imaging
and Facsimile
machines, etc.
Administrative skills to include: supervisory,
clerical, human resources, hiring, firing, salary and
benefits, time and attendance, writing instruction
manuals, conducting training session for staff
members, visual display using projectors, conference
coordination, event planning, personnel and EEO policy
and procedures, etc.
Excellent written & verbal communication skills
Strong time management skills & ability to manage
concurrent tasks efficiently
High level of accuracy
Ability to maintain confidentiality
Ability to work overtime
Ability to effectively communicate, problem solve and
act decisively while maintaining a team player
attitude which is paramount.
Ability to work according to company values
Answer phone courteously and promptly
References
Valerie V. Toyer, Special Agent
Federal Deposit Insurance Corporation (FDIC)
Office of Inspector General (OIG)
Office of Investigations (OI)
3501 N. Fairfax Drive
Arlington, VA 22226
703-***-**** (wk); 202-***-**** (cel); (703)
562-6464 (fax)
Jennifer Y. Etheridge, Audit Specialist
FDIC, OIG, Office of Audits
(Same address as above)
703-***-**** (wk); 301-***-**** (cel)
Mildred H. Spencer, Criminal Information Specialist
FDIC, Division of Supervision and Consumer Protection
(DSCP)
Cyber Fraud & Financial Crimes Section
550 17th Street, N.W. - Room F-4015A, Washington, DC
20429
202-***-**** (wk)
Cynthia Vickers, Special Agent (FDIC, OIG-OI, retiree)
1779 Niskey Cove Rd, S.W., Atlanta, GA 30331
404-***-**** (hm); 404-***-**** (cel)