Manager Sales

OBJECTIVE

CUSTOMER RELATIONS POSITION where my management skills,

leadership ability, employee development and experience can be fully

utilized to enhance and develop customer retention and relationship

building

EDUCATION

IDAHO STATE UNIVERSITY

. Mid Management

EXPERIENCE

ASSISTANT MANAGER BRIGHTON COLLECTIBLES - FEBRUARY 2003 - PRESENT

. Process and procedure development

. Customer relation coordinator and development

. Support staff development and training

. Implementation and obtainment of million dollar store

. Daily staff and facility management

Co-Director Victoria Secrets - July 2002 - January 2003

. Recruit and train support personnel

. Develop and obtain daily, weekly and monthly sales objectives

. Develop and implement marketing programs

. Provide leadership and development of support staff

. Implement strategies to achieve financial corporate guides

Public Relations Director Various Dealerships' - June 1998 - May 2002

. Assistant to the General Manager

. Public Relations Coordinator

. Customer Relations development and retention

ADDITIONAL EXPERIENCE

. Voted (Outstanding New Business) Clear Lake, Iowa

. Achieved highest first year sales, (Brighton,Tucson)

. Entrepreneur, owner/operator Health Clubs and Restaurant

. Health Club Manager

. Development of $1,000,000 store (Brighton, Tucson)

. Numerous promotions while with Auto Nation USA

. Emergency Room Technician

skills

. CUSTOMER RELATIONS EXPERT

. Goal oriented

. Computer literate

. Self motivated

. Entrepreneur

. Professional demeanor

w. Alan Heady

[Type your address] ( [Type your phone number] ( [Type your e-mail address]

Lisa l. heady

765 Thorpe Drive Spring Creek Nevada 89815 775-***-****

************@***.***

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