Customer Service Administrative Assistant

* *** ** *** #*** Phone 860-***-****

Hartford, CT 06105 E-mail

****************@*****.***

Loriann Calixto

Objective Hard working candidate who is reliable, punctual and organized. Looking for an

entry level office position where I can continue to develop my outstanding

interpersonal skills. Team player, excellent computer skills, and a quick learner.

University Of Phoenix

Education September, 2010 Phoenix, Arizona

B.S in Business with a concentration in Public Administration

Capital Community College

August, 2005 Hartford, CT

A.S, General Studies, Dec 2009

Bulkeley High School

September, 2001 Hartford, CT

High School Diploma, June 2005

Microsoft Word

Areas of Microsoft Excel

Concentration Microsoft PowerPoint

Microsoft Access (Basic knowledge)

Filing (Alphabetically and Numerically)

Letters and Memos

Languages English (Read, Write and Speak)

Spanish (Read, Write and Speak)

Work experience Housatonic Curtains

Administrative Assistant West Hartford, CT 7/2008-Present

General Office Tasks

Data entry

Print daily reports for shipping and receiving area.

Enter shipment three days a week, print a report, check and mark the

skids, make any corrections if needed and then invoice.

Do manual invoices for special order’s, customer orders and returns

Work on order’s which have been returned by customers. Make a tag

with the item code, dollar amount and any inconsistencies it may have.

Attach the tag on the item and provide an invoice.

Work in the shipping and receiving area making boxes, putting curtains,

chair pads, comforters, rocker sets and more into boxes to build a skid.

Label the box with the correct item code and amount.

Check any incoming shipment and verify amount received is correct.

Make deductions of any used fabric

Complete purchase order's through a PO number request or online

Produce transfer sheets to transfer fabric’s to main company

Receptionist (Respond to incoming and outgoing phone calls)

Print Sales Journal report to enter dollar amount and the total fabric

amount shipped at the Aged Trial Balance sheet to keep record of our

daily number’s.

Do payroll every Monday. Enter employee hours into time card entry,

fix any error’s and do the end of the week process.

Do inventory cycle twice every year. Scan all fabrics and input data

from the scanner into the computer. Print report’s to double check the

amount. Make corrections if any.

Scan employee tickets daily based on employee production

Enter receiver's for every incoming shipment to keep track of the

amount received and what vendor it came from.

Make UPS labels for material being shipped to vendor’s and labels to

identify fabric’s by numbers

File documents numerically and alphabetically

Scan work order’s to close item which have been shipped

Produce injury reports and notify designated management

Fax PO request, reports and information to other companies.

Void ticket’s and work order’s not used due to lack of fabric material.

Confirm monthly stock

Use of and efficient with Microsoft programs: word, excel, outlook

Photocopy

The Body Shop

Sales Associate Farmington, CT 09/2006-03/2008

• Customer Service, attended customer’s with any questions or concerns they

had, talk about the product they were interested in, and gave out samples

• Cashier

• Replenished products for display

• Clean-up and organize work area

• Stock room organization

• Answer phone calls

Volunteer Community service in the eighth grade at Bachelder School Hartford, CT.

experience Assisted teacher with after school duties, i.e. Correcting homework and class

work, classroom organization and maintenance and other tasks as required.

Contact this candidate