Manager Customer Service
Resume:
Cynthia Ross
(C) 614-***-****
*************@*****.***
SKILLS
Very organized, and able to work independently as well as with others.
Supervised the accounts payable department. Can meet deadlines weekly
and monthly. Excellent written, verbal, and interpersonal
communication skills. Flexible schedule. Ability to work under
pressures. Bank reconciliation, financial statements, and
spreadsheets. Data entry, payroll taxes and deductions. Billing and
coding. Accounts Payable, and Receivable. Collections, and inventory
Computer competency with windows and Microsoft office, Microsoft
Access, Accpac, Word Perfect, Mas 90, Quicken and Lotus, and Excel,
Solomon and Aim, Yardi, Crystal Reports. Installed QuickBooks in
current company. Compiled 1099 at year end. Prepare UST sales Tax.
Worked on various research projects for National Opinion Research and
John Hopkins Institute. Duties Included interviewing people and
collecting data for statistical purpose. Supervised over 10-15 people
on various projects. Made sure data was correct by contacting the
person that was interviewed as to accuracy
WORK HISTORY
Commonwealth Capital
565 Metro Place South
Dublin, Ohio 43017
June 08 - Present
Financial Analyst / Accounting Manager
Duties
Cash flow projections. Budget Maintenance. Preparation of financial
reports. Manager of A/R, A/P, and G/L. Participates in and implements
monthly financial close, supervises the assignments of the staff to
include general ledger, accounts payable and fixed assets. Prepares
monthly management financial reporting package and executive summary
schedules. Reconcile all general ledger accounts, monthly rental
receipts, an all other accounts. Manage petty cash account. Prepare
monthly P & L and other operating statements as required. Assist in
budget development, review and rolling forecast updates as
required. Prepare monthly sales tax. Manager over two Daycares, and a
Diner all located in various parts of Ohio supervise over 10 people in
the diner, I also supervise over 20 people in the daycares. Installed
accounting program, Quickbooks.
General Products
3985 Groves Road
Columbus, Ohio 43232
2006 - June 08 - moved to Angola, IN.
Accounting Assistant A/P, A/R
Duties
Ensure that all month-end accounting is performed in a timely and
accurate manner .Provide a detailed analysis of expenses that have been
posted by Miscellaneous A/P. Reconcile and maintain expense accounts
and ensure appropriate accrual each month. Follow up on all outstanding
A/R, A/P issues on a timely basis .Maintain excellent customer service
and vendor relations .Balance sheet reconciliations and producing
monthly financial package. Develop and maintain Excel spreadsheets.
Special projects as needed. Prepare various monthly account analyses
such as purchase accounting, medical liabilities. Researching customer
deductions Participate in the corporate financial closing process.
Liaison with internal and external auditors. Prepare manual journal
entries to the general ledger Ensure adherence to departmental
standards and controls Maintain high level of productivity Comply with
ethical and legal standards Assist with special projects and
departmental goals.
S & G Mfg.
4830 Northwest Pkwy
Hilliard, Oh 43026
2004-2006
Accounting Clerk
Duties
Buy small wares for manufacturing of restaurant equipment for Wendy's,
Max & Erma's, and various others Restaurants and stores. Track
shipments to make sure they arrive at their destination on time. Check
freight bills for correct pricing. Place orders for stores. Track stock
to insure products are readily available. Reconcile inventory between
inter co. which is the manufacturing and distribution. Correct billing
errors for payables. Call vendors to check on orders and pricing. Enter
all the part numbers for new and changed items.
Shackelford Trucking
525 West 117th Street
Chicago, Illinois
1998-2003
Bookkeeper /Office Manager
Duties
Submitted truckers log to parent company. Calculated drivers pay and
expenses. Checked bill of laden for correct weight and items shipped.
Calculated the amount owner would profit after all expenses are paid.
Pay drivers, and consult with vendors to insure timely delivery.
Irmco Services
2300 Lincoln Park West
Chicago, Illinois
Robert Morris
1998-1998
Bookkeeper
Duties
Paid bills for 8 Properties which consisted of about 200 - 300 checks
per day. The properties are made up Of Hotels with long-term tenants
and travelers also retirement homes. Paid all expenses for those
properties which included maid services, bus services, maintenance,
contractors, food services, utilities, phone, and taxes Bank loans, and
taxes.
Wood Brothers
2430 West Ogden Avenue
Chicago, Illinois
1994-1998
Bookkeeper/Office Manager
Duties
Processed all accounts payable and receivables. Reconciled bank
accounts generated payroll weekly. Submitted compensation claims.
Weekly closing and month end closing. Generated bills of laden for iron
or dies shipped. Three people office I did all the office work there
was a person for the factory, and the owner.
ERA Insurance Trust
Chicago, Illinois
1982-1994
Assistant Finance Director
Duties
Managed Funds for accounts payable as to what funds where available for
payment of bills. Reconciled General ledger. Accumulated data for
spreadsheets for different electronic trade shows as to how that
Company profits went up by advertising in our weekly hot lines that
went out with are insurance policies and advertising of mass mailings.
Education
University of Phoenix Major: Business
Management Degree: Associate
Online
Illinois Institute of Technology Major: Accounting
Degree: Associate
3100 South Federal Street
Minor: Business Management
Chicago, Illinois
Contact this candidate