Customer Service Assistant

Karmon Sterling

*** *********** **** *** #*

Salisbury, MD 21804

Primary Phone: 443-***-**** **********@*******.***

Summary:

A friendly, independent self-starter whose skills include event coordinating, counseling and fashion

merchandising. Enjoys working with people, learning new things, and efficiently completing tasks.

Employment History:

Catering Associate, Peninsula Regional Medical Center (Salisbury, Md), April 2004 – present

Trains new and potential catering employees in the customer service tasks for the Food and Nutrition

Department. Help co-workers stay positive and effective while working with patients to ensure customer

satisfaction while meeting their specific diet order standards. Tasks include taking patient meal orders,

plating the meals, and delivering patient meal trays.

Receptionist, H & R Block (Salisbury, Md), January 2004 – April 2007

Welcomed and seated customers in a friendly manner, maintained organized lobby area, and handled

administration duties for the office. Answered phones, scheduled appointments, rang up transactions,

distributed checks and executed office bookkeeping.

Cashier, Fishers Popcorn (Ocean City, Md), 1997 – 2001

Welcomed customers, received product orders, operated cash register and credit card machine, packed and

labeled shipping orders. Completed transactions with friendly customer service – ensuring the customer

received their correct order.

Art Assistant, Go-Getters (Salisbury, Md), 1996 - 1997

Created a fun learning environment for mentally challenged students to enjoy themselves and successfully

complete assignments in art class. Organized daily activities and assisted the teacher to have an efficient

classroom.

Education:

Bachelors Degree in Fashion Merchandising, University of Maryland Eastern Shore, 2006 - present

Courses include: Historic costumes, Principles of art and design, Advertising and promotions, Human

Resource Management, Intro to Business, and Fashion Forecasting

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