HEATHER MARTIN

**** *****, ***********, **,***** 248-***-**** abh4ax@r.postjobfree.com

Objective To obtain a long term career, with a successful company, that

will empower me to utilize my strengths. One that will

teach new skills, allow growth, and add to the skill set I

have already acquired.

Experience SALON MANAGER

2007 ~ 9/2010 ULTA Salon and Cosmetics,

Brighton, MI

. Responsible for the day to day activities of all salon

personnel.

. Management responsibilities include recruitment, training,

product knowledge, loss prevention knowledge, performance

management, safety recognition and legal compliance.

. Promote and up hold an environment that maintains and

exceeds standards of excellence in Guest Service .

. Analyze on a monthly basis the salon sales, expenses, and

trends. Utilizing salon reports, to determine ongoing

standards for weekly revenue goals, staff productivity

goals, average ticket goals, and customer retention goals.

. Responsible for meeting or exceeding salon and pro-hair

retail revenue goals.

. Utilize all tools given by company to insure a successful

Salon.

. Accountable for daily, weekly, and period payroll

management.

. Created schedules for all salon employees.

. Make and confirm appointments for salon guests.

. Ordering of all salon supply's .

. Coaching salon team to increase productivity through

weekly goal setting monthly mini- review meetings and

annual performance appraisals.

. Train all salon staff on new products, techniques,

strategies and events.

. Created events with in the store to promote new

services/products to build the salon business.

. Responsible for accuracy of salon planograms and assisted

in retail planograms.

. Assisted in receiving stock, pricing, and merchandising.

SALON OWNER

1998 ~ 2005 Artemis Salon & Spa,

Commerce Twp., MI

. Owned full service Salon & Spa

. Coordinated day to day activities for 15 employees

. Promoted excellence, in Customer Service, to all employees

. Accountable for all aspects of Payroll management

. Ordering of all salon supply's.

. Making and booking appointments, whether it was via re-

booking or calling existing customers

. Advertising and product merchandising

. Ensured entire salon was active in Continuing education

STYLIST

1997 ~ 1998 Fantasia Hair & Nails, Commerce Twp., MI

. Build a clientele based business

. Customer service

. Continuing education

Color Educator

1995~1998 PSS Wella International Michigan ~ Ohio

. Educate salon professionals on the theory of Color and

techniques.

. Educate salon professionals on the theory of Perming and

techniques.

. Travel to trade shows for on stage demonstrations.

. Support guest artists at continuing education events.

. Set up and tear down for events in various locations.

KELLY SERVICES (contract)

1989 ~ 1993 General Motors Proving Ground, Milford,

MI

Shuttle driver

Office work

Prep show cars

Performed various fuel drains

Education Milford High School Milford, MI

1984~1988

. Diploma

South West Oakland Vocational Educational Center

1986~1988

Cosmetology license

ITT Technical Institute

2005 ~ 2007

Started degree in Criminal Justice

Interests Travel, Outdoors, Motorcycles, Camping, Family, Friends

References References are available on request.

Contact this candidate