Michelle A. Williams

**** ****** *** **

Dacula, Georgia 30019

678-***-****

917-***-****

abh49i@r.postjobfree.com

EXPERIENCE:

WILLIAMS-NOBLE COURT REPORTING AGENCY

P.O Box 99

Dacula, GA 30019

FOUNDER - January 2010 to Present

Responsible for selling court reporting services to law firms

and corporations in the Southeast Region. Generate new

business and maintain existing relationships. Oversee all

aspects of sales, marketing, production and technical staff.

Hire and train staff. Attend industry events to promote and

expand network.

THOMSON REUTERS/WEST COURT REPORTING SERVICES

610 Opperman Drive

Eagan, MN 55123

REGIONAL MANAGER July 2009 - December 2009

Managed a sales staff of nine (9) Account Executives located in

the Northeast, Southeast, Mid-Atlantic and West Coast that sold

court reporting services to c-level clients in law firms and

corporations . Responsible for Performance Improvement Plans

and general directives. Held daily and weekly meetings with

sales staff. Trained sales staff on court reporting and

LiveNote technology software. Interviewed potential candidates

for new Account Executive positions. Attended local and

national events to promote awareness of West Court Reporting.

CLE presenter to law firms on court reporting technology.

Collaborated internally with Marketing, Human Resource,

Technology and Finance departments to implement new sales

solutions to be effective in law firms and corporations.

Responsible for RFP's and SOW's. Traveled 80% of the time.

Attended and completed management courses on how to be a

successful manager. Increased fourth quarter revenue by 70%.

EMAG SOLUTIONS

3495 Piedmont Road, Eleven Piedmont Center, Suite 820

Atlanta, GA 30305

ESI CONSULTANT October 2008 to March 2009 - Contract

Responsible for selling Computer Forensic services, Tape

Restoration services and EDD solutions to e-Discovery Channel

Partners on a National and International level. Prepared

Request for Proposals and Statement of Work. Consulted with

clients regarding the restoration and processing of legacy data

and active files. Attended industry events and trade shows.

HOBART WEST GROUP

ESQUIRE LITIGATION SOLUTIONS

1180. t Peachtree Street, Atlanta, GA - November 2006 - October

2008

SOUTHEAST REGION DIRECTOR OF BUSINESS DEVELOPMENT Jan 08 -

Oct 08

Responsible for generating new business for depositions and

litigation support services in the South East Region.

Presented at EDD CLE seminars and Lunch and Learns

regarding the processing of electronically stored

information. Generated proposals for all services

including nationwide depositions and litigation support

services, including forensic data collections, document

scanning, domestic and international coding, repository

services and trial consultation. Demonstrated web based

repositories, including EsquireShare, iConectNXT, Catalyst

CR, Kcura Relativity and Clearwell Solutions. Attended

industry events to recommend new products and services in

litigation technology to the national team.

SOUTHEAST REGION LITIGATION SUPPORT SPECIALIST June 07 -

Jan 08

Worked closely with the local Account Executives in

Georgia, Alabama and Florida to sell Litigation Support

Services which included web-based repositories, document

scanning, coding and trial consultation. Prepared all

Requests for Proposals. Keynote speaker at law firms for

EDD CLE's and Lunch & Learns regarding the processing of

electronically stored information. Trained end users on

web based repositories including, iConectNXT, Catalyst and

Kcura. Responsible for contracting with channel partners

in the industry regarding forensic data collections,

scanning, on-shore and off-shore coding projects, EDD

processing, nationwide on-line medical review and trial

technology.

NORTHEAST LITIGATION SUPPORT PROJECT MANAGER November 06 -

June 07

Worked closely with the North East Account Executives and

Corporate National Sales team to consult with clients and

drafted proposals regarding ESI projects. Presented at CLE

seminars regarding ESI processing and newly instituted ESI

court procedures. Consulted with clients re: forensic and

non forensic data collection, data processing and data

review in web based repositories and/or in-house databases.

Consulted with clients re: drafting and refining key word

filters to reduce dataset. Performed webex to demonstrate

web based repositories. Primary liaison between client, in-

house production and vendor partners to coordinate data

processing. Responsible for implementing in-house polices

and procedures regarding EDD workflow.

TRIALGRAPHIX

3300 Corporate Way, Miramar Florida

EDD CONSULTANT/PROJECT MANAGER

September 2005 to November 2006

Consulted with clients re: the various processes involved in the

restoration, processing, and review of data responsive to

discovery requests. Provided end user training in web based and

in-house repositories including Introspect V.4 & V.5, iConect

4.1 & NXT, Summation and Concordance. Provided on-line

technical support for document management and review. Partnered

with industry vendors re: outsourced products. Prepared

proposals and budgets with sales staff specific to EDD.

LOEB & LOEB, LLP

345 Park Avenue, NY, NY

ASSISTANT LITIGATION SUPERVISOR

May 2001 to September 2005

Hired, trained and supervised permanent and temporary attorneys

and paralegals in the litigation department of a national law

firm. Coordinated with litigation support vendors re: outside

services rendered by the firm. Developed and implemented

strategies and solutions re: litigation technology for in-house

attorneys, paralegals and clients. Coordinated with the courts

re: the logistics involved with document presentation at trials

and arbitrations.

CHADBOURNE & PARKE, LLP

30 Rockefeller Plaza, NY, NY

LITIGATION PARALEGAL CASE MANAGER

September 1999 to May 2001

Managed case documents in the litigation department of an

international law firm. Hired temporary paralegal staff to

assist with document review. Trained entry and mid-level

paralegals. Traveled off-site to review document productions.

Prepared documents for use at depositions, arbitrations and

trials.

OHRENSTEIN & BROWN, LLP

1 World Trade Center, NY, NY

SENIOR LITIGATION PARALEGAL

February 1997 to September 1999

Worked in the litigation department of an insurance defense firm

specializing in commercial and insurance coverage disputes.

Drafted pleadings, reviewed and prepared documents for

discovery. Researched cases, cite checked briefs. Attended

client meetings, depositions, arbitrations and trials.

METRO NETWORKS/COPPOLA & ASSOCIATES, P.C

New York, New York

LITIGATION PARALEGAL

June 1995 to February 1996

Prepared trade agreements and employment contacts for personnel

in a television and radio broadcasting company. Handled

trademark litigation and UCC filings. Drafted pleadings and

researched cases.

PULVERS, PULVERS, THOMPSON & KUTNER, P.C,

New York, New York

LITIGATION PARALEGAL

November 1991 to June 1995

Drafted pleadings and reviewed medial records for an insurance

defense firm specializing in medical malpractice and personal

injury. Corresponded with insurance carriers re: claims and

settlement issues

EDUCATION: NEW YORK UNVERSITY

New York, New York

Awarded a Bachelor of Arts Degree in Political Science

December 1996

SKILLS:

Microsoft Word, Excel, Power Point, Trial Director, Introspect,

iConect NXT, Concordance, Summation, Catalyst, Ringtail,

Timemap, Casemap, Doculex, Adobe, Nero, Outlook, Lotus Notes,

DTE, Full Authority, Kcura, Clearwell, LiveNote, SalesForce,

SalesLogix, Siebel

AFFILIATIONS:

Member of Georgia Chapter of Women in e-Discovery; Member of the

Georgia Association of B-Discovery; Member of the Georgia

Association of Paralegals; Non-litigant member of the Broward

County Small/Solo Law Firms, Member of National Court Reporters

Association

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