Technician Maintenance

Steve G. Ross

P.O. Box ***

Dover, TN *****

Cell: 775-***-****

********@*****.***

OBJECTIVE___________________________________________________________

Dedicated and versatile individual seeking a position in the

Network and Computer Systems Maintenance field as a professional

technician.

WORK EXPERIENCE____________________________________________________

As an enlisted member of the United States Navy, I have

professionally served as a PC Network Technician, maintaining

multiple network configurations and related hardware to include

unclassified, secret and top secret designations both ashore and

at sea.

. 14 - yrs. Experience installing, maintaining and upgrading

Microsoft Windows based computer hardware and peripherals.

. 14 - yrs. Experience performing basic network administrator

task on MS Windows NT, 2000 and XP workstations and servers.

. 3 - yrs. Experience with Cisco network switch configurations.

. Eligible to obtain/maintain security access up to and

including Top Secret.

EMPLOYMENT HISTORY________________________________________________

U. S. Navy

1996 - present Information Systems Maintenance

Technician

Key Results:

. Provided Automatic Data Processing (ADP) helpdesk support at

multiple locations worldwide and aboard Naval Warships.

. Created and Administered domain user accounts in Active

Directory.

. Performed backups and restorations of server data with programs

like Backup Exec using magnetic tape and recordable compact

disk.

. Successfully upgraded Cisco Switches and Routers with their

latest IOS and updated configurations to provide greater

security and functionality.

. Installed and updated Symantec Anti-Virus software on network

workstations.

. Worked with applications such as Retina and Gold Disk in order

to scan for network security vulnerabilities and perform

remediation on those vulnerabilities to keep networks within

DISA standards.

. Effectively reorganized and administrated Top Gun classroom

network of 12 laptop computers and 2 printers used to train

naval fighter pilots resulting in improved reliability and

faster access to training resources.

. Instructed over 300 student technicians attending the Navy's

Information Systems Maintenance and Command Center Maintenance

courses.

. Participated as Technical Support for major space overhaul

project of Naval Surface and Air Warfare Center's Targeting

Cell. Relocated 10 classified workstations and installed 320

feet of fiber and Ethernet media, saving the command $8K in

contractor fees.

. Awarded Navy and Marine Corps Achievement Medal for contributing

to the (COMPOSE) Gig-E LAN installation and configuration aboard

ship and as serving as the primary shipboard technician for the

newly installed MS Windows 2000 based navigation system. (SIBS)

CERTIFICATIONS_______________________________________________________

A+, Network+, ETA-I Fiber Optics Installer, Security+

EDUCATION___________________________________________________________

Service School Command (U.S. Navy):

Advanced Digital

(Explain how the bus structure, ALU, and instruction and

condition code registers interface in the microprocessor

architecture. Identify and correct software and/or hardware

faults down to the chip level.)

Technical Core Electronics Technician

(Using basic electricity and electronics theory to operate, test

and troubleshoot electronic equipment to the component

level.)

University of Tennessee:

Bachelor of Science

TRAINING_____________________________________________________________

Command Center Maintenance

(Perform planned and corrective maintenance on color large

screen displays, data servers, routers, printers, fiber optic

local area networks (LAN) and associated peripheral equipment

used in command centers.)

Information Systems Maintenance Technician

(Perform initial system setup, basic administration and

operational checks on information technology systems. These

systems include Local and Wide Area Networks and Desktop

Computers.)

Contact this candidate