Linda C. Lambert
*** ******* *****, ********, ** 34222, Home: 941-***-****, Cellular 386-631-
****, ***** **** 386-***-****, *********@********.**.***
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Summary
Resourceful, analytical and detail-driven individual with capabilities in
completing multiple projects with competing deadlines. Aggressive in
identifying and resolving inefficient operational processes. Strong team
member, able to motivate crews to achieve optimal production rates while
maintaining high safety methods and practices. Reliable follow-through
skills, fulfilling all administrative requirements. Clear communicator,
both oral and written. Interpersonal skills, interface effectively with
coworkers, management and customers. Excels in unpredictable and hectic
environments. 2 years experience as a manager directing and coordinating
engineering testing operations and fieldwork for a company with multiple
locations, in addition to project management expertise over a 2-year time.
Overall management experience includes estimating and scheduling projects,
reviewing bid proposals, negotiating contracts, managing equipment
inventory and a fleet of vehicles, determining appropriate equipment for
projects, overseeing maintenance of equipment, controlling expenditures,
and maintaining quality control. Over 20 years experience in planning,
organization development, general and administrative management. Recognized
team building, mentoring and leadership skills. Experienced in facilitating
change in a workforce to support reengineering initiatives and meet
organizational operating, financial and quality objectives. Ability to
write and implement efficient work schedules, policies, programs and
procedures. Demonstrated talent for recruiting, interviewing, hiring,
directing and supervising staff. Purchasing Manager with a 20-year career
with experience in management, purchasing and procurement, materials
planning and development, contract administration, vendor negotiations,
inventory, and customer relations.
. Microsoft Word . IM Connect . Typing 77wpm
. Microsoft Excel . JDEdwards . FL Notary
Public
. Microsoft Access . Card Manager Plus . AP and AR
. Microsoft PowerPoint . FDOT Lims . Customer Service
. Microsoft Outlook . FDEP Oculus . P-Card
. AS400 Accounting . Sci-Net . FL Records Mgmt
. Quicken . Sharepoint . Inventory/MRP
. Quick Books . Gov Max . HR and Payroll
Areas of Expertise
. Implementation of work order system for scheduling engineering field
technicians. More organized, tracking capability of technician and
reconciliation with timesheet, vehicle GPS and monthly fleet gas
purchases to ensure compliance with job requirements and cost savings.
. Time studies for each step of product manufacturing to ensure timely
completion of product and forecast products produced per month.
. Organization of large file systems in format for easy location of
files when needed and clean up of all files within systems to be in
chronological order and by project or work order for easier access of
information within files.
. Set up of computer network for three retail stores and accounting
software to track customer accounts, activity on account and monthly
invoices.
. Excellent customer service skills.
. Software knowledge, the ability to learn new software and to train
others in software applications in terms that are clear and
understandable.
Experience
Submitter
Aug 2, 2010
to Present
Gould and Lamb
Bradenton, FL
Reviews MSA Submission Case Files for all appropriate documents such as
Medical Records, Claims Payments, Medication Listings, HIPAA Release Forms
etc. for submission of Medicare Set Asides. Checks all documents for
accuracy, correct dates etc. Reformats all documents into pdf files
according to company protocol. Corresponds with Insurance Adjusters,
Defense and Plaintiff Attorneys, Structured Settlement Brokers etc. to
obtain documents necessary to submit cases to CMS. Uses COB automated
system to search for claimant's eligibility and entitlement for Medicare.
Completes all necessary documents for submission, copies to CD ensuring all
documents are in proper format for CMS. Uses proprietary software database
to accomplish tasks in a timely manner. Logs all activities performed into
database for tracking purposes.
Secretary IV May 2010 to Jul 2010
State of Florida, 18th Judicial Court Sanford, FL 32772
Secretary supporting (2) Assistant State Attorneys in the Misdemeanor
Division. Prepares documents of all types and checks for accuracy in
preparation for attorney's trial cases - arraignments, pre-trial hearings,
trials, violations of probation etc. Keeps files logged in at all times of
physical location in STAC system. Prepares subpoenas, letters of
continuations etc., per motions filed by defense attorneys. Files all
documents in appropriate file and location. Picks up daily mail and takes
appropriate action. Uses Clerk site to verify docket information when
necessary. Answers phones and assists customers calling in pertaining to
their specific case. Other duties as needed by attorneys and other
secretarial staff. (Relocation due to husband's employment.)
Assistant Manager April 2009 to Dec 2009
Signs By Tomorrow Silver Spring, MD
First point of contact by telephone, e-mail and over the counter sales in a
company that manufactures signs of all types. Customers include Government
- Federal and Local, Private Schools, High Schools, Universities and
Colleges, Military, Private Sector and all types of individual consumers.
. Presents estimates to customers via front counter, fax, or e-mail per
their job specifications.
. Offers suggestions on appropriate materials and graphic designs for
customer sign requirements.
. Makes bank deposits, manages Quickbooks, Payroll, AR, AP, Customer
Service, Purchasing and petty cash.
. Holds production meetings and supervises production in Manager's
absence.
. Files electronically and hard copy all work orders and customer
information.
. Establishes policies and procedures for efficiency and productivity
in overall operation of store front.
. Presents finished product to customer in person, by delivery, or
shipping methods. Meets critical deadlines when necessary.
Staff Assistant Jan 2007 to Mar 2009
Seminole County Sanford, FL
Administratively manages the Seminole County, Department of Public Safety,
Petroleum Storage Tanks Bureau office. This is a Florida Department of
Environmental Protection (FDEP) grant funded dept located within Seminole
County Government that's purpose is to regulate and inspect all petroleum
underground storage tanks (USTs), and above ground storage tanks (ASTs) for
compliance and clean-up of contaminated sites according to the Florida
Administrative Code (F.A.C.). This position reports to the P.E./Program
Manager and assists and supports the Manager, (3) Site Managers and (2)
Compliance Inspectors.
. Prepares correspondence, work orders, invoices and reports. Keeps
tracking logs on all correspondence issued or received into the dept.
Maintains excel spreadsheets for invoice spending, incoming and outgoing
mail logs, deliverable reports and any other correspondence generated by
the dept. Meets strict deadlines set by FDEP for deliverable reports,
inspection, and enforcement letters.
. Bi-weekly department payroll for Program Manager, Site Managers, and
Inspectors.
. Responds to all public information requests within the guidelines set
forth in the Florida Public Records Law and acts as Records Custodian for
the department. Searches state databases, county records and Property
Appraisers database as necessary to provide answers to public requests.
Documents all such requests and forwards to Community Information
Department.
. Maintains large filing system of all projects. Updates FDEP Computer
System (Oculus) on all documents received and issued.
. Operates all types of office equipment and can perform minor repairs.
Uses all types of software programs to accomplish these tasks.
. Issues purchase orders and/or requisitions for office supplies to
trucks in accordance with county government regulations, sets up new
vendors and verify funds are available as budgeted.
. Registers employees for seminars, classes, and conferences, making
all travel arrangements, registrations, rental cars, hotels, etc.
Prepares per diem and travel expense paperwork.
. Interfaces with all levels of county and state management (including
Board of Commissioners), vendors, contractors, engineering companies and
the public. Provides superior customer service.
. Schedules meetings and events to include catering and decorating.
Monitors Board of Commissioners meetings and reports noteworthy news to
Manager.
Operations Manager Construction Services Sep 2003 to Jan 2007
Universal Engineering Sciences Inc. South Daytona, FL
Manages Construction Services Department to include Administrative Staff,
Field Testing Technicians, Lab Manager and Lab Personnel totaling
approximately 22. This department is responsible for all field testing
(compaction tests, concrete testing, soils tests) on residential housing,
commercial building and FDOT road projects.
. Prepares proposals for FDOT roadway projects (I-95, I-4, SR44, SR40),
residential housing development projects, large high rise condominium
projects, schools and churches as per client specifications. Negotiate
contracts and attends pre-construction meetings with contractors,
engineers and municipalities.
. Issues daily work orders for each field technician including job
location, type of testing, and show up time.
. Reviews all reports, documentation and test results prepared by
administrative staff for accuracy before forwarding to Branch
Manager/P.E. for signature and seal.
. Tracks employees PTO time, licenses and certifications, gives reviews
and suggests pay increases. Determines disciplinary actions and
terminations if necessary. Addresses any harassment, wage or benefits
issues with employees and management.
. Generates daily and monthly invoices for all jobs performed in this
department. Performs month end close out and is responsible for correct
billing to clients (approximate billing between 3.5 and 4.8 million per
year). Forecasts total monthly invoices each month for budgeting
purposes to corporate office. Receives payments from clients and posts
properly to account.
. Purchases all equipment for concrete and soil field testing,
vehicles, vehicle parts, office supplies, laboratory supplies and safety
equipment. Meets and approves vendors and their facilities.
. Provides excellent customer service to all clients, engineers,
contractors, vendors and municipalities. Provides solutions to issues
and complaints.
. Reconciles employee timesheets, GPS and fleet gas invoices for
accuracy.
. Maintains fleet of 41 vehicles to include installation of safety
devices, applications of company and DOT decals, repairs and towing
services.
President May 1992 to Aug 2003
PageAll of Southern Md Inc. Hollywood, MD
Creation and development of a small retail operation reselling paging and
cellular services to consumers, businesses, municipalities and federal
government. This includes location of retail sites; build out construction
of retail sites, Purchasing, Human Resources, Accounts Payable, Accounts
Receivable, Inventory Control, Marketing, Customer Service, Technical
Repair and Programming of Pagers and Cellular Phones.
. Researched real estate locations, negotiated leases, interior design
and layout, hiring and scheduling trades for build outs.
. Created and installed computer network for 3 storefronts. Evaluated
software packages for use in accounting. Purchasing all inventory to
maintain forecasted sales. Worked closely with Verizon Wireless, Nextel
and Motorola to assure on time delivery of products and accessory items.
. Accounts Receivable - Once a month invoice preparation ensuring 100%
accuracy on invoices. Approximate invoices per month 10,000 customers at
peak of operation. Post payments from in store, mailings and website.
Accounts Payable - Maintained Quick Books for all business
transactions. Dispersed checks after reconciliation of vendor
statements.
. Human Resources - Hire, evaluate, and terminate employees. Maintain
employee files and train all employees in policies and procedures of the
company. Manage 3 - 5 clerical employees and 1 pager technician.
. Customer Service - Very heavy face to face customer service as well
as telephone customer service to support customer base. Creation of
policies and procedures for providing the best customer service possible.
. Marketing - Storefronts to include all window displays. Maintain
inventory of literature on each pager and phone type kept in stock.
Attend monthly meetings with vendors for new product information and
promotions. Design of advertisements for newspaper ads, flyers etc.
Assisted in design of company website. Heavily involved with the
community by way of sponsorships.
. 1994-2001 - Sponsored late model dirt track race team, operating as a
separate business. Created, manufactured and applied decals for the race
car using flexi-sign software and vinyl cutting equipment. Created
flyers to promote team, purchased radio electronics, driver's suit
(designed too), tools, tires, fuel etc.
Office Manager June 1990 to Oct 1993
Ultimate Homes & Remodeling Inc Hollywood, MD
Administratively managed small home building operation. Purchasing,
Marketing, Accounting, Payroll etc. Assist builder with house plan
blueprints and take offs. Maintained tool inventory and replacement parts.
Knowledge of home building from site clearing to certificate of occupancy.
Working relationship with contractors, builders, engineers, etc. (Part
time)
Inventory Control Manager Jan 1990 to May 1992
PageNet of Washington Inc College Park, MD
Creation and development of Inventory Department for new major paging
carrier providing paging service and repairs to consumers, businesses,
municipalities and federal government. Heavy Customer Service, Purchasing
(Motorola), Accounts Payable, Pager Repair and Inventory Control. Monthly
reconciliation of indirect sales personnel equipment and reports to
corporate on budgeted vs. sales, forecasted sales, in house inventory and
pager repairs. Programming and trouble shooting of all pagers in service.
Supervision of 6 employees.
See below 1973 to 1989
Various Various
Employed by Federal Government, Federal Government Contractors (7 years
total), small start up manufacturer of car wash controllers (1 year total),
and a large manufacturer of deep fat fryers distributing to McDonalds,
Wendys, Burger Kings, etc. (7 years total).
. Employed by Federal Government at the Naval Ordnance Laboratory in
Silver Spring, MD - held secret clearance - trained to produce printed
circuit boards for classified electronic equipment for ships and
submarines. Drawing of schematics for final production including
complete Bills of Material.
. Held positions with Federal Government contractors at Department of
Energy, Germantown, MD; Naval Air Systems Command, Crystal City, VA; and
Barksdale AFB, Bossier City, LA. Held positions as Purchasing Agent and
Secretary. Managed inventory and purchasing operations for Computer
Technical Support Department at DOE. Maintained all replacement parts
for repairs of facility computer equipment. Evaluated vendors, processed
contracts and bid awards. Interacted with all levels of government.
. Positions as Secretary - NASC - Assisted 12 retired Naval Officers in
their duties. Heavy phones and interaction with the agency. Typing
reports, producing presentations and arranging travel. At Barksdale AFB
assisted two officers at the Naval Air Reserve Unit. Typing, answering
phones, purchasing supplies, warehouse and inventory control. Tracking
of all reserve personnel and scheduling of weekend drills.
. Frymaster - large manufacturer of deep fat fryers. Supervisor of
Electronics Assembly and Draftsman. Produced from engineering schematics
printed circuit boards for prototype computers and controllers for
fryers. Assembled prototype units for testing purposes, compiled Bills
of Material and input into MRP system.
. Produced final assembly drawings, fabricated parts and instructions
for release to manufacturing plant for production.
. Layout of electronics assembly area, purchasing of all equipment for
facility, set up of antistatic room, test equipment, warehouse, test
ovens and packaging areas. Conducted time tests for standards on each
product for costs, budgeting, and work order input.
. Purchasing all electronic components for production, entering BOM
into MRP system and using JIT policies for inventory control. Vendor
assessments, price negotiations, blanket purchase orders, etc.
Interacted daily with Engineering, Sales, and Model Shop.
. Supervision of 13 assembly personnel to include HR info, setting
policies, procedures and pay scale for department. Hiring, Evaluations,
Disciplinary Actions, and Terminations. Assisted personnel and resolved
issues with insurance, vacation, sick leave etc.
Education
H.S. Diploma, Business Administration 1972
Potomac High School Oxon Hill, MD
Accelerated program to graduate a year early.
Additional Skills
. Familiar with FDOT LIMS and FDOT Road and Bridge Regulations
. Familiar with AASHTO, ASTM, CTQP and ACI
. Familiar with UST and AST Compliance Rules
. Familiar with International Code Council Building Codes and Florida
Principals and Practices
. Flexi-Sign Software
. Weatherbug Software
Licenses
. Notary Public, State of Florida, 2007 to 2011 License # DD0724636
Honors
. September Employee of the Month, Seminole County, Department of
Public Safety, 2007
Training Certificates
. Industry Training Program, State of Louisiana
. Retention Marketing, Motorola
. Pager Test Training Course, Ramsey Electronics
. Basic Supervision for Women, Keye Productivity Center
. Image and Self Projection, CareerTrack
. 63 Hour Pre-Licensing Course, Bob Fritze School of Real Estate
. Safety Orientation, Seminole County
. An Introduction, FEMA, IS-00700, National Incident Management System
(NIMS)
. Introduction to the Incident Command System IS-00100, National
Incident Management System (NIMS)
. Word 2003 Level II, Seminole County
. Excel Level I and II, Seminole County
. Records Management, Seminole County/State of Florida
. Time Management, Padgett-Thompson
. Bullet Proof Customer Service, Crestcom
. 4 Week Training - Consultative Approach to Selling - Verizon
Wireless
. MS Office 2007 Specialist Certification, Microsoft 2007 Office Suite.
In Progress through web based Skillport
References
James B. Russell, P.E., Sanford, FL 407-***-****
Robert Durant, CHMM, Sanford, FL 407-***-****
Mandy Preston Nanjemoy, MD 703-***-****