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Manager Office

Location:
Houston, TX, 77058
Posted:
November 02, 2010

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Resume:

Rosa E. Walker

**** *** **** ****, **** ****

Houston, Texas 77058

Home Phone 281-***-****

Cell Phone 914-***-****

abh469@r.postjobfree.com

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Employment History

Smith Buss & Jacobs, LLP . Yonkers, New York

Operations and Financial Administrator

April 2001 - Present (currently tele-commuting between Houston and New

York; physically in Houston 2 weeks per month)

Primary responsibility is to manage every aspect of the main office and

satellite offices in Manhattan and Flushing, Queens. Position reports

directly to the Managing Partner and the Executive Committee, of which I am

a contributing member.

Position requires me to represent the Firm at social, political and client-

sponsored functions.

o Facilities Management

> Maintenance of physical office space and appearance

> every aspect of, renovations and construction

> communication with and supervision of contractors, sub-

contractors and vendors

> supervision of hospitality services, which includes cleaning

service, car service vendors and travel service providers;

> responsible for contracting with off-site copy service providers

and storage facilities

> acquisition of all office equipment and furniture; negotiation

of service contracts and equipment leases renewals and

implementation of product or services;

> prepare renewal applications for professional liability, and all

other business related insurance policies, including but not

limited to premise liability, ERISA, and Workers Compensation;

> responsible for public relation initiatives (marketing, program

and event sponsorship, legal directories).

o Financial Administration

> financial growth and strategic planning

> manage offices' daily cash flow; prepare quarterly Profit/Loss

statements and monthly budget reports; draft and implement

finalized operating budget

> accounting of capital expenses and depreciation values; work

closely with accountant to produce quarterly and annual tax

returns and financial statements;

> process weekly payroll and review quarterly tax submissions

> liaison to local banks; supervision of reconciliation of client

escrow and IOLA accounts; supervise bookkeeper's daily

responsibilities regarding accounts payables, accounts

receivables and the management and reconciliation of the Main

Operating Account;

> oversee Firm's monthly billing to clients and collection of

severely aged receivables

o Network Administration

> on-site technology set-up and maintenance (LAN, WAN, exchange

server, accounting server, data backup, terminal server/remote

access VPN, and telephone switch);

> responsible for firm's web site; updates to attorney bios,

current news; and working with web designer on search engine

optimization

> new hardware roll-outs; implementation of new software and

training

> telecommunications liaison to vendors and carrier; working

knowledge of various telecommunication hardware (PBX, T1, Voice

mail, VOIP); manage voice mail system

> responsible for retaining consultants and working with them to

achieve the technical needs of the Firm.

o Human Resources Administration

> responsible for contractual matters among partners, including

buy & sell agreement, compensation packages, and capital

contracts

> supervision of all staff employees; recruit and interview

attorneys

> maintain a vote on practice area structure, goals and growth

> analyze medical and dental coverage, which has included research

and comparison of plans and benefits, including HSA, HRA, and

FSA's;

> responsible for analyzing market for best 401K platform; process

401k contributions and loans

> produce salary comparisons; determine annual increases and

bonuses based on merit and the market; preside over the employee-

review process;

> conduct a due diligence investigation on all new attorneys

(lateral hires and first-years); promote CLE's for annual

registration requirements;

> coordination of all social events (summer picnic and softball

game; family orientated Holiday Party; and quarterly staff

events)

Mintz Levin Cohn Ferris Glovsky & Popeo, LLP . New York, New York

Manager of Administration January 2000 - April 2001

Responsible for establishing the New York based office of a large Boston,

MA law firm. Position required that I report to Firm's Executive Director

and the Office's Management Committee. Position required the supervision of

three department heads: Secretarial Coordinator IS Manager and Legal

Recruiter.

> setting up temporary offices while main location was under

construction (office space, telephones and server connectivity);

> work with the contractor and vendors to ensure time tables for

completion;

> prepare RFPs, review submissions, interview and negotiate contracts,

including the out-sourcing of the Office Services Department (mail,

fax, copying and messenger services), hardware providers, hospitality

vendors (including, cleaning service, food service, car service and

travel services); cleaning services and security companies;

> prepare strategies for office growth and procedures that

correspondence with main office;

> implement policies to address recruitment and retention of employees;

implement cost recovery and record management systems; recruitment of

staff personnel;

> maintain office budget and report to the Executive Director via

monthly status reports and projections.

Dickstein Shapiro Morin & Oshinsky, LLP . New York, New York

Branch Office Manager July 1996 - January 2000

Responsible for daily management of the Branch Office to a large

Washington, D.C. firm. Position required that I report to the Office's

Managing Partner and the Firm's five departmental directors located in the

Washington office.

> prepare and implement budgets for capital expenses, salaries and

operations; prepare projections that included statistical ratios for

inflation, growth and turnover;

> draft operating budget and present it before the Firm's Executive

Committee and Departmental Directors.

> implementation and coordination of a paralegal program;

> phase one recruitment of lateral hires;

> front-line contact to building management, furniture vendors,

construction company, project managers, and architect;

> participate in partner meetings to collaborate on strategies to

facilitate office's profit goals, legal and non-legal personnel

growth and general office needs;

> hire, supervise, evaluate, administer disciplinary actions, and

salary administration of all administrative personnel;

> research and report on market salary data for both administrative and

legal personnel;

Education

Fordham University . New York, New York

Bachelor of Arts Degree in Political Science, Minor in Business

Management

Pace University School of Law . White Plains, New York

One year of studies towards a doctorate of legal studies

Volunteer Work

Yonkers Partnership In Education . Yonkers, New York

Assist Guidance Office with counseling high school students through

the college application process

MOCA YO (Museum of Contemporary Art Yonkers) . Yonkers, New York

Secretary/Board of Directors - Board Member responsible for fund

raising and establishing the foundation for this not-for-project museum

being established in Yonkers, New York

Computer and Technical Knowledge

Microsoft Office Products, Word Perfect, Quicken, Quickbooks, Lotus 1-2-3;

TrialWorks, Elite, DTE, Omega, working knowledge of WAN and LAN

configurations and servers, phone switches, configuration of PDAs, routers,

firewalls, and wireless connections.

References Provided Upon Request



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