Sales Customer Service
Resume:
RICHARD A. KEEFE
Morris, IL 60450
815-***-****-Cell
********@*****.***
EXPERIENCE:
APPLIED INDUSTRIAL TECHNOLOGY- Davenport, IA 2009-2010
Warehouse, Drive and some sales work
-Cycle counts & receiving
-Check status on back orders
-Check status on open P.O.'s
APPLIED INDUSTRIAL TECHNOLOGY- Peru, IL 2006-2009
Customer Service Representative:
-Process customer order that arrive via phone, fax, EDI, and walk-
in, including
sourcing and purchasing of products.
Outside Sales:
-Created leads and orders within a two month period
-Inventory Management
-Became PTDA Certified
PIZZA 4 "U"- Morris, IL 2006-2009
-Deliver orders
-Help Make orders
-Answer Phones
-Clean Store
BEARING HEADQUARTERS- Joliet, IL 2005-2005
Outside Sales:
-Solicit business in a territory that has been neglected for
several years.
-Increased sales and accounts in that territory.
K-MART CORPORATION- Woodridge, Naperville & Joliet, IL 1998-2006
Supervisor:
-Provide change for cashiers, set break and lunch schedule, and take
returns from
customers.
-Direct customers to the correct area of the store.
-Work in most of the departments of the store.
Cashier:
-Receive cash from customers.
-Direct customers to the correct area of the store.
COUNTRYSIDE DRAPERY & INTERIORS- Countryside, IL 2001-2005
Office Manager:
-Answer phones, receive products, send material out for fabrication,
and control inventory levels.
-Schedule and help out on installations, solicit commercial
business.
-Check status of orders with vendors and with designers.
-Work with advertisers to promote residential business.
B.L. DOWNEY- Broadview, IL 2001-2001
Inside Sales:
Account Management
-Process and track orders through plant and advise customers
when ready for
pick up.
MOTION IND.- Countryside, IL 1999-2001
Inside Sales:
-Assist outside sales and customers in procurement of parts
necessary for the continues
operation of plants, and production of the product.
G.T. INDUSTRIAL- Bensenville, IL 1999-1999
Inside Sales:
-Assist outside sales and distributors in the Chicago region with
selection of motors.
EDUCATION:
Received PTDA certification, 2008
Mechanical Power Transmission- M.I., September 2000
Introduction to Modified Motors- R.A., March 1997
Custom Motors- R.A., June 1997
Bachelor Business Administration, December, 1993
Specialties in Logistics Management and Marketing, University of
Akron, A.A.C.S.B. American Production and Inventory Control Society
(APICS); October 1992-March
1995.
1993; Treasurer Student Chapter; University of Akron.
Certifications from Fafnir, Chicago Rawhide, Dow Corning, Keystone
and Loctite
PERSONAL:
October 1992-March 1993 American Production and Inventory Control
Society (APICS)
1989- Board of Directors of the Hudson Jaycee's Haunted House
Chairman
1990-1993 Board of Directors
1994- Administrative Vice President
REFERENCES:
Available Upon Request
Contact this candidate