*** *********** **. ***** 706-***-****

Athens, GA 30605 E-mail

abh42y@r.postjobfree.com

m

Thelbert W. Snowden, Jr.

Objective Seasoned student affairs professional with service/client relations

background seeking opportunities in education to assist in aiding

students to pursue success in post-secondary opportunities.

Professional April 2007 - Present The University of Georgia Athens, GA

experience Financial Aid Counselor

Counsel students and parents regarding the availability of aid,

application procedures, University policies regarding recipients, federal

and State regulations, the process of needs analysis and necessary

documentation, availability of student employment.

Review applications for financial aid; analyzes financial situations and

needs; determines appropriate packaging of aid; adjust packages to meet

changes in student eligibility criteria, federal and State regulations and

office policy.

Assist in one or more of the major components of financial aid, e.g., Pell

Grants, Academic Scholarships, Athletic Scholarships, Guaranteed

Student Loan Program, Graduated Student Aid, Minority Programs,

Student Employment, etc.

November 2005 – April 2007 CompuCredit Corp. Duluth, GA

Account Manager/Collections

Manage thousands of accounts for core and sub-prime credit cards in

order to maintain existing accounts and generate interest to gain new

accounts.

Provide customers counsel/solutions and as to how to restore and

maintain good credit by offering programs that will allow them to resolve

their current state of delinquency.

Securing immediate/guaranteed payments on their accounts by applying

knowledge of programs, properly updating the files and adhering to

compliance regulations and collections practices.

August 2000 – June 2005 Kroger Co. Athens/Snellville, GA

Front End Sup./Customer Service Sup./Cashier

Serve as a liaison between the employees of the front stations and

upper management.

Monitor the daily activities of all employees working on the front stations,

stressing the importance of adhering to company guidelines and

promoting store initiatives.

Assist all patrons with shopping need as well as fielding/solving all

concerns/complaints, relaying them to upper management so as to retain

the trust and business of all customers.

Education 2001-2004 University of Georgia Athens, GA

B.S.Ed., Sports Studies (Emphasis in Communications)

-Maintained a 3.2 overall GPA in all major related courses

2000-2001 Georgia Perimeter College Clarkston, GA

-Maintained a 3.0 overall GPA

Professional Georgia Association of Federal Student Aid Administrators (2007)

memberships

Extracurricular Kappa Alpha Psi Fraternity, Inc.

activities

University of Georgia R.E.A.L. (Relative Experiences Altering Lives) Program

Committee (Member)

Save Our Boys Mentor Symposium (Athens, GA) – Facilitator/Speaker

Go To High School/Go To College Program – Facilitator/Speaker

Georgia Apply to College Week - Volunteer

Georgia Daze Minority Recruitment Program – Presenter/Panelist

UGA Faculty/Staff Mentoring Program - Volunteer

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