SUMMARY
. Certified Internal Auditor
. * years internal audit experience with Fortune 500 firms in mortgage
banking and insurance
. 4 years Big 4 external audit experience
. 5 years forensic audit experience - fraud investigation, contract
compliance analysis & litigation support
. Strong command of business process analysis, SOX, and GAAP
PROFESSIONAL EXPERIENCE
Aviva Life & Annuity Co., Senior Internal Auditor, Des Moines, IA May
2008 to July 2010
. Plan and execute multiple complex risk-based operations and compliance
audits across multiple business lines and locations, delivering timely
and high-quality insight. Business units/processes audited include:
agent contracting, agent compensation, new business, annuity
suitability, life underwriting, complaint handling, financial
reporting controls framework (includes SOX), executive rewards, and
executive travel/entertainment.
. Assess the adequacy, effectiveness and sustainability of the risk,
control and governance frameworks.
. Present oral and written reports on scope, control deficiencies and
their root causes, and management's related remedial action plans.
. Effectively communicate best practices and operational efficiency
opportunities across the organization.
. Collaborate with management in designing action plans to address
control deficiencies. Track, test, and clear management action plans
to address control deficiencies.
. Build and maintain good working relationships with operational and
financial management.
. Monitor and manage time expended against budget for each project.
. Plan, monitor, and review staff on assigned audits. Provide oral and
written feedback as appropriate.
Aurora Bank, FSB, Littleton, CO (Mortgage Capital Division, Lehman
Brothers, Inc.)
Internal Auditor May 2003 to Mar 2008
. Plan and execute complex risk-based operational and compliance audits
of mortgage banking business units across multiple business lines and
locations nationwide, including: closed loan purchases, wholesale
lending, retail lending, broker/correspondent administration, credit
policy, production quality control, secondary marketing, loan
servicing, delinquency management (collections, loss mitigation,
bankruptcy and foreclosure), collateral liquidation, claims
accounting, master servicing, cashiering, finance, and treasury.
. Subject Matter Expert (SME) regarding loan production/purchase,
underwriting, and credit policy.
. Played key role in an internal fraud investigation at another Lehman
Brothers mortgage subsidiary. Supervised the transfer of the internal
investigation for continuation by outside counsel.
. Assist external auditors with planning and execution of annual SOX 404
control evaluation and testing.
. No surprises - keep management informed of audit progress and
potential issues/findings as they arise.
. Data extraction/analysis using ACL, Business Objects, and Crystal
Reports software.
. Evaluate user acceptance testing (UAT) for new loan origination
system. Identified critical control and functionality deficiencies.
Remediation required reschedule of system launch.
Residential Mortgage Loan Processor Nov 2002 to Apr 2003
Processed conforming conventional and Alt-A mortgage loans. Avg.
pipeline = 60 loans.
Acclaim Mortgage, Inc., Senior Loan Officer, Denver, CO Oct 1997 to Oct
2002
. Originated, processed and closed residential real estate mortgage
loans (FHA/VA, Conforming & Alt-A).
. Originated land, construction, and small commercial real estate loans.
. Early adopter of new technologies to streamline the loan origination
process, including automated underwriting, automated vendor interfaces
(credit, title, appraisal, etc.). Trained colleagues in their use.
Donald J. Dempsey, CPA, Littleton, CO Jan 1991 to Sep 1997
. Forensic Accounting (fraud investigations, contract compliance
analysis and litigation support):
o Recovered > $4 million for clients (without litigation)
resulting from contract compliance analysis.
o Recovered > $10 million for clients after successful litigation
regarding insider self-dealing.
o Clients were State Insurance Departments for P&C insurers in
receivership/liquidation
o Takeover team for P&C insurer receivership/liquidation estates,
including seizing bank accounts, collecting premiums receivable
from agents, filing/collecting reinsurance claims, etc.
. Financial statement audits of water, sewer and fire protection
districts, and not-for-profit entities.
Work was performed under sub-contract from other local CPAs.
Compu Systems Corp., Controller June 1988 to Dec 1990
(Startup Software developer, now defunct), Littleton, CO
. Responsible for all aspects of financial controls, records and
reporting. Supervised 1-2 staff.
. Implemented system conversion to Great Plains accounting system.
. Designed, implemented and managed employee benefit program.
Price Waterhouse Coopers, Senior Auditor, Denver, CO Jan 1987 to May
1988
Ehrhadrt, Keefe, Steiner & Hottman, PC, Senior Auditor, Denver CO June
1986 to Dec 1986
Dalby, Wendland & Co, PC, Senior Auditor, Denver, CO Oct 1985 to June
1986
Arthur Andersen & Co., Senior Auditor, Denver, CO July 1982 to Oct 1985
. Big 4 - Supervised 1-4 staff accountants in the design and conduct of
financial audits, profit improvement studies, litigation support and
management consulting projects. Major clients included oil & gas
explorers/producers, a medical equipment manufacturer, a software
developer, a US government agency, and a state Housing Finance
Authority. SEC work included public stock/bond offerings and
quarterly/annual reporting (10Qs and 10Ks) for publicly traded firms.
. Local CPA firms - financial statement audits for construction
contractors, industrial equipment distributors, a commercial printer,
and a publisher. Supervised 1-2 staff on a typical project. Also
prepared corporate, partnership and individual tax returns.
EDUCATION
. Bachelor of Science with High Distinction, Accounting, Colorado State
University, May 1982
. Continuing Professional Education:
o 2003 to Present: Operational Auditing, Mortgage Banking, SOX,
Life/Annuity Operations, Actuarial Concepts
o 1998 to 2002: Mortgage loan origination, processing, and
marketing
o 1982 to 1997: Accounting, Auditing, Forensic Accounting,
Litigation Support, and Tax
PROFESSIONAL CERTIFICATIONS
. Certified Internal Auditor, 2006 to present
. Completed 6 of 10 courses toward Fellow, Life Management Institute
(FLMI) certification
. Former CPA (Colorado, 1986-1997)
SOFTWARE PROFICIENCIES
Audit Management - AutoAudit, ICEsys and ACT
. Data Extract & Analysis - Audit Control Language (ACL), Business
Objects, and Crystal Reports
. Microsoft Office (Excel, Word, Outlook, and PowerPoint) and Visio
(flowcharts and diagrams)