Manager Service
Resume:
Robert Merrifield
P.O. Box ***
Buda, TX *****
abh3wa@r.postjobfree.com
Objectives
I am currently seeking a position as a manager in the HVAC field in which I could use my experience and expertise to lead and support a
service department, installation department, or equipment sales department.
Summary of Qualifications
• Over twenty years experience troubleshooting residential and light commercial split system and packaged air
conditioning/heating and heat pump systems
• Much of this time was spent selling systems to commercial and residential prospects
• Trained apprentices, taught entry level HVAC classes, mentored HVAC service technicians (usually by phone, but often on site)
• Sold, installed, and overseen installation hundreds of residential and commercial HVAC systems and have overseen the
installation of as many
• Am familiar with building codes and accepted procedures for proper HVAC installation and service
• Hold Texas Air Conditioning “A” type of license with a “C” endorsement for combined environmental, refrigeration, and
commercial endorsements
• Hold multiple certifications including NATE, UA Star, EPA Universal refrigerant handling, and Six Sigma green belt (constant
improvement by listening to the voice of the customer)
• Am comfortable with public speaking and have been a member of Toastmasters International in the past
Work History
March, 2008 - July, 2010 - Carrier Commercial Services - Service Account Manager - Austin, Texas
Identify key clients and find new ones through the use of leads and cold calls. Develop relationships with building engineers and
property managers. Create opportunities within facilities by identifying customer "pain" through job walks, reviewing drawings, and
listening to the customer. Present solutions to customers through written proposals and maintenance contracts. Sold maintenance
contracts, heavy equipment including air and water-cooled chillers, rooftop units, split systems and controls.
March, 1993 - December, 2007 - RBM Systems Inc. DBA Air Plus - Director of Operations - Buda, Texas
Directed the operations of a small air conditioning and heating service company. Duties included the day-to-day operation of the
company. Managed service and installation personnel, overseeing their dispatch, assisting them in technical support, tracking and
reviewing their performance, and training. Sold, serviced, diagnosed and repaired residential and light commercial HVAC equipment,
sold and maintained maintenance contracts, residential and light commercial equipment. Also during this period had two part –time
positions teaching introductory HVAC courses; one in a face-to-face environment with ITT Tech, in Austin, Texas in 2006, the other in
2007 in an online environment with HVACReducation.net, of Heron, Montana.
May, 1991 – March, 1993 - Garden Grove Unified Schools - HVAC Mechanic - Garden Grove, California
Engaged in troubleshooting and the repair of all HVAC and refrigeration equipment in the second largest school district in Southern
California. Equipment ranged from small split systems to large multi-zoned rooftop systems.
January, 1986 – March, 1991 - Seco Industries International, Inc. - Foreman - Metairie, Louisiana
Managed 5 expatriate HVAC/R technicians and 5 local helpers in Cabinda, Angola, Africa. Systems were installed, maintained and
repaired both onshore and offshore in an oilfield environment which included process cooling and heating, environmental cooling, and
refrigeration. System capacities ranged from 1/2 ton to 30 tons.
February, 1985 – December, 1985 - Seco Industries International, Inc. - Inspector - Metairie, Louisiana
Oversaw the HVAC/R portion of the construction of an offshore oil platform being built in a shipyard in Ulsan, South Korea. Managed 5
engineers and 55 workers. Duties included inspecting HVAC construction work performed according to Texaco's specifications. This job
was dubbed, "The Texaco Harvest Project" and the completed platform was towed to an offshore spot off the coast of Southern
California.
Robert Merrifield
P.O. Box 797
Buda, TX 78610
abh3wa@r.postjobfree.com
Education
January, 1976 – June, 2005 Wayland Baptist University - San Antonio, Texas - Bachelors of Science Degree/ Management
(Previous schools attended available on request)
October, 2007 – December, 2008 Washtenaw Community College - Ann Arbor, Michigan - Associates Degree / Construction
Supervision
Training
September, 1977 – May, 1981 Pipe Fitters Joint Apprenticeship and Training Committee – Awarded Journeyman Certification
Occupational License/Certification
Texas Department of Licensing and Regulation - Austin, Texas - License: Master Air Conditioning License
Issued: October 01, 1983, Expires: December 10, 2010
UA Star Exam - UA University, Annapolis, Maryland
Issued: December, 2006 – Expires December, 2011
North American Technician Excellence (NATE) - Arlington, Virginia - Four Certifications: Ace Heat Pump Service, Ace Heat Pump
Installation, Ace A/C Service, Ace A/C Installation
Issued: December 15, 2005, Expires: December 15, 2010
US Environmental Protection Agency - Washington DC, District of Columbia - Certification: Refrigerant Handler
Issued: June 01, 1991
Villanova University - Villanova, Pennsylvania - Certification: Six Sigma Green Belt Certification
Issued: April 07, 2006
US Department of Labor - Washington DC, District of Columbia - Certification: Journeyman Steamfitter
Issued: June 14, 1981
CPR Savers - CPR and First Aid Certification - issued May 14, 2010
References
Ivan Suess, Trane Inside Sales
abh3wa@r.postjobfree.com
Brian Radigan, HVAC Service Manager
9531 Smoketree Rd.
Phelan, CA 92371
abh3wa@r.postjobfree.com
Paul Ellis, HVAC Technician
Honeywell
abh3wa@r.postjobfree.com
Robert Merrifield
P.O. Box 797
Buda, TX 78610
abh3wa@r.postjobfree.com
Contact this candidate