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Sales Customer Service

Location:
Savannah, GA, 31419
Posted:
November 19, 2010

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Resume:

**** ***** ***** *****:

Rd #*** 912-***-****

Savannah, GA E-mail:

***** ***********@yahoo.

com

Anthony Mancuso

Experience

: **/**** - ******* *** **** Trolley

Savannah, GA

Conductor

Drive Trolley and narrate Old Town Trolley Tours for

sightseers highlighting the best of Historic Savannah

Drive Shuttle Bus for local pick up and delivery of

guests

Performs vehicle safety and operation checks before

beginning tours

Class "A" CDL with Passenger Endorsement

11/2008 - 07/2009 Independent

Atlanta,GA

Independent Contractor

Perform roofing inspections

Identify and provide damage assessments

Develop cost estimates for roof replacement and repairs

Works with insurance adjustors

Set up roofing company for repairs

07/2004-10/2008 Coca Cola Enterprises

North Metro, GA

Retail Account Representative

Market all Coca Cola products, introduce and market new

product lines

Developed and implemented seasonal sales plans to promote

sales

Maintain supply backstock and inventory control in all

accounts

Properly rotate and merchandise to company standards

Resolved all customer related issues in a timely and

professional manner

09/2003-07/2004 South East Atlantic

Beverage\7 UP Atlanta, GA

Warehouse Supervisor

Training and development of warehouse staff, ensuring

compliance of company policies and procedures

Training of warehouse staff in compliance of OSHA and DOT

regulations

Planned and presented all safety meetings

Responsible for maintaining operating budget

Responsible for hiring and termination of warehouse staff

Supervised loading and unloading of trailers and route

trucks

Maintained inventory control

05/1981-08/2003 Pepsi Cola Company

Hanover, NJ

Pre Sell Sales Manager

Responsible for training and development of sales team

Developed and established new customers

Established and maintained excellent customer service &

relationships

Directed seasonal sales, and marketing plans

Promoted and marketed new products

Resolved all customer issues in a timely and professional

manner

Developed and trained sales team on excellent

merchandising standards

Trained sales team in customer conflict resolution

Assisted sales team in meeting sales objectives

Accomplishments

Employee of the Year - 1995

Employee of the Quarter - several times

Right Side Up Achievement Award - 1997

#2 in sales in the state of NJ 2001 and 2002

Pre Sell Representative

Obtained orders and supplied Pepsi products to customers

Developed and maintained customer base

Developed seasonal sales plan to promote Pepsi products

Developed and implemented seasonal sales plans to promote

sales

Resolved customer related issues in a timely and

professional manner

Marketed new products

Serviced all customers on a weekly schedule

Ensured all products are delivered and merchandised to

company standards

Route Driver/Sales CDL Class A

Serviced all customers on a weekly schedule

Maintained sufficient supply inventory levels to achieve

sales objectives

Delivered inventory and determined inventory levels for

each customer

Followed all DOT and OSHA regulations

Warehouse

Picked orders for large and small format

Loaded route trucks

Managed inventory and supply management

Loaded / Unloaded transport trailers

Certified forklift operator

General Experience and Skills

Knowledgeable in electrical wiring, circuitry and

troubleshooting and repairs

Numerous years in working directly with customers

General self-taught knowledge of welding

Military training in telecommunications

Performed home security installations

Part time Security Officer for National Health Care

Alliance

Responsibilities included providing security inside and

outside security, strong interpersonal skills, providing

services for employees and clients and performed foot

patrol of grounds and property, investigate all incidents

occurring on facility grounds

10 years experience in nightclub door security/bouncer as

part time job

Class "A" CDL

Education 1983-1984 Lyons Institute, Hackensack, NJ

Associates Degree

Computer Science

Military United States Navy

Service: Honorable Discharge



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