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Sales Customer

Location:
Huntsville, AL, 35824
Posted:
November 19, 2010

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Resume:

Leigh Jones

* ******* ***** ***** ***.***

Huntsville, AL 35824

256-***-****

***********@*******.***

EDUCATION

Auburn University; Auburn, AL

Bachelor of Arts in Public Relations; August 2009

Concentration: Management

Overall GPA: 3.4/4.0

University of Alabama; Tuscaloosa, AL

General Core Classes; August 2005 - May 2007

Overall GPA 3.6/4.0

EXPERIENCE

Group Sales Coordinator/Marketing Assistant; May 2010 - Present

Point Mallard Park; Decatur, AL

. Book and coordinate all after hour events, day parties and

special events for Point Mallard Aquatic Center, Ice Complex,

Campground and Golf Course

. Organized and co-directed the 2010 Point Mallard Luau, Wet Dog

Triathlon, Media Day and 40th Anniversary Celebration at Point

Mallard Aquatic Center

. Co-managed the 2011 Point Mallard Model Search and Calendar

. Complete invoices for all events at the Point Mallard Aquatic

Center

. Helped assemble the 2011 Decatur Parks and Recreation Capital

Projects presentation

. Assist in completing cash reports for Point Mallard Park

. Design and assemble all tickets for groups, day parties or after

hour events

. Update all Point Mallard and Parks and Recreation staff on

upcoming events

. Submit all upcoming events to The Alabamian magazine

Customer Care Specialist; September 2009 - May 2010

Wayne's Environmental Services; Huntsville, AL

. Handled customer needs; appointments, complaints, cancellations,

new accounts, billing, any questions or concerns

. Assembled and mailed welcome packets to new homeowners

. Managed daily schedules for field professionals

. Filed and organized termite records

. Completed and delivered termite letters upon the purchase of

customer's home

. Recorded previous day's services and revenue

. Contacted customers regarding outstanding balances and upcoming

appointments

Intern; May 2009 - August 2009

The American Red Cross; Opelika, AL

. Assisted the Director and staff with their public relations

campaign development, fundraising and news releases

. Informed and prepared community members on emergency

preparedness

. Clerical assistance; answered phones, completed mail outs and

faxes

. Computed donations into main database

. Aided the 2009 Dance for Relief and the Summerscapes fundraisers

Public Relations Intern; July 2008 - August 2008

Von Braun Civic Center; Huntsville, AL

. Big Spring Jam Music Festival

o Designed the Big Spring Jam Newsletter

o Critiqued media credentials

o Researched and developed scholarship applications

. Wrote press releases for upcoming events

Temporary Secretary; May 2004 - August 2007

Evers and Associates, Inc.; Madison, AL

. Answered phones, prepared new files

. Recorded and typed dictations

. Organized and updated filing system

. 98 WPM

ACTIVITIES

Auburn University Public Relations Council of Alabama

Public Relations Students Society of America

The Capstone Agency (University of Alabama Public Relations

Organization)

Social Sorority

HONORS

2009 PRCA Student Medallion Award Winner (Best Press Kit)

Auburn University 2009 Spring Semester Dean's List Tau Sigma National

Honor Society

Gamma Beta Phi Honor Society University of Alabama

2006 Dean's List

Phi Eta Sigma Honor Society National Society of

Collegiate Scholars Alpha Lambda Delta Honor Society Sigma Alpha

Lambda Honor Society



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