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Manager Customer Service

Location:
Myrtle Beach, SC, 29588
Posted:
November 19, 2010

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Resume:

*** ********* *****,

Myrtle Beach, SC ***** 843-***-****

abh3tc@r.postjobfree.com Harold E. Kemble

Objective To obtain a position that would utilize my

management, training and leadership abilities

Experience Chicora Association Management Myrtle Beach

Association Manager

Managed as many as 8 Homeowner Associations at one

time

Developed budgets annually

Acted as liaison between all contractors and the

Board of Directors for each Association

Wrote all specifications and negotiated all

contracts between Board of Directors and

contractors

Wrote all correspondence to homeowners from Board

of Directors.

Planned and conducted all annual meetings between

the Board of Directors and the homeowners

Developed many organizational tools to aid in

management of all Associations

Managed all budgeted funds to ensure Association

was working within the budget parameters

Worked with all Microsoft Office programs

Tracked all banking and other deadlines ensuring

there were no missed renewals or late fines issued.

Traveled extensively between Georgetown and Horry

Counties to conduct daily business in each

Association.

Wrote all minutes for all meetings ensuring correct

format and complete content.

Trained Maintenance Supervisors and provided

scheduling tools to better utilize the maintenance

technicians and ensure all routine and non-routine

tasks were accomplished in a timely fashion

1999-2008 Horry Telephone Cooperative Conway, SC

Corporate Trainer

Developed and taught courses in telecommunications

technologies

Developed and taught safety courses required by

OSHA, National Electric Safety Code, Federal Motor

Carriers Regulations, Department of Motor Vehicles

- CDL training, and Manual of Uniform Traffic

Control Devices

Developed on-line training courses to enable

employees to train-at-home, reduce lost time and

cost of in-classroom training

Operated all equipment associated with the

construction of underground telecommunications:

Backhoe, bulldozer, track-hoe, directional boring

machine, locating equipment, digger/derrick, bucket

truck and small lawn plows

Taught basic cable installation to include wire

preparation, installation of compression

connections, some testing of circuit.

Stayed abreast of changes and taught CPR/First Aid

to employees

1997-1999 Allied Signal Conway, SC

Machine Operator

Operated casting, spooling, labeling, and lifting

machines in the production of amorphous metals

Adhered to specific tolerances for each type of

metal produced

Tracked all products from raw material to finished

product.

1996-1997 Aircraft Restoration Myrtle Beach, SC

Aircraft pre-paint preparer

Used a soda-blasting machine to remove paint from

aircraft in preparation for repainting

Accomplished minor metal repairs on aircraft skin

Inventoried and ordered needed materials used to

remove paint from aircraft

1994-1996 Disabilities and Special Needs Conway, SC

House Manager

Managed the day-to-day operation of two dwellings

used to house 16 individuals with specials needs

Developed and conducted training for in-home staff

Monitored and recorded daily client progress of

specific training goals developed through direct

observation by medical personnel

Monitored and controlled all money allotted to

clients

Balanced all accounts

Supervised the daily conduct and job completion of

30 care givers

1993-1994 Fazoli's

Conway, SC

Assistant Manager

Opened the first Fazoli's in North Myrtle Beach

Managed restaurant to achieve monetary goal set by

owner

Interviewed and hired personnel

Developed weekly employee schedule

Trained all new personnel on operation of cooking

equipment and protocols necessary for DHEC

compliant food preparation

Trained employees in customer service

Inventoried and ordered all food products and

restaurant supplies

Balanced all cash and receipts

Ensured the restaurant presented the most favorable

appearance at all times

1970-1993 U.S. Air Force

Various Locations Worldwide

Aircraft Maintenance Officer

Managed 400 enlisted personnel within 7 shops with

7 officers and 14 senior enlisted shop chiefs

Required to monitor the daily progress of

maintenance on 72 A-10 aircraft

Responsible for the morale and welfare of all

personnel assigned under me

Briefed the Deputy Commander for Maintenance daily

on status of aircraft maintenance, facility status,

personnel strength and potential or possible

problems

Required to understand the function of each shop

within my control

Responsible to ensure that all personnel are

trained and current on all areas within their

specialty

Was an enlisted aircraft maintenance mechanic for

13 years prior to becoming an officer

Was a master crew chief

Was a master instructor

Was named the top instructor in the Air Force in

1981

Served two tours of duty in Southeast Asia

Education 1982 Southern Illinois University Carbondale, Ill

B.S. Occupational Education

Graduated University High Honors.

Interests Wood working, boating, reading



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