Customer Service Sales
Resume:
DANIEL J. STEVENS
abh3s2@r.postjobfree.com
QUALIFICATIONS
Enthusiastic and contagiously energetic sales leader with reputation of building rapport with high profile clients.
Superior problem solving and communication skills help create sense of urgency to achieve results.
• Gap analysis to build sales that move the needle • Consumer promotions development
• Organic sales growth through strategic planning • Team management and motivation
EXPERIENCE
May 2007 – April 2010 (relocating to Seattle)
Account Manager
Expeditors International of Washington, Portland OR
Responsible for maintaining accurate inventory of product, billing, online shipping, picking and packing, and superior
customer service. Managed over twenty warehouse employees including training, safety, employee hours and product
security.
• Managed domestic and international shipments of high value products for high profile clients including
Nordstrom, Planar electronics and Piloti racing shoes
• Provided leadership to team of customer service agents, increasing shipment accuracy rate
Education Sabbatical – EMT Basic February 2007 - April 2007
College of Emergency Services, Beaverton, OR
Territory Sales Representative June 2004 – December 2006
Mt Hood Beverage Company, Portland, OR
Proven sales leader with excellent new product success rate backed by expert relationship management skills.
Responsible for sales growth and profits of more than fifty accounts in the Portland area. Awarded #1 Portland sales
representative for launch of new products.
• Developed pricing and promotions plans that identify opportunities to build month-after-month sales
• Monitor on and off premise account inventory to ensure excellent customer service
• Flawlessly execute on and off premise promotions that create growth
Merchandiser/Relief Sales October 2000 – June 2004
Mt Hood Beverage Company, Portland, OR
Competitive merchandiser who applied creativity to create excitement in the beer aisle to drive brand and store sales.
Strong relationship management afforded new product placements in various territories.
• Build creative displays to create excitement and produce sales
• Leverage organization skills to maintain backstock
• Create strong relationships with store management to place product while territory managers were out
EDUCATION
College of Emergency Services 2006
• EMT Basic
Portland State University In progress
• Bachelors of Arts, Business Administration
1
Centralia Community College 2000
• Associate of Arts
INTERESTS
Craft beer, golf, snowboarding, motocross, kayaking, Chow Chow Rescue volunteer, enjoying time with friends
and family
3
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