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Manager Customer Service

Location:
Asheville, NC, 28806
Posted:
November 21, 2010

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Resume:

Robert McElroy

****A Emerald Forest Drive Durham NC 27713 Telephone: 864-***-****

email: abh3m1@r.postjobfree.com

PROFESSIONAL OBJECTIVE

To obtain a responsible and challenging management position where my

experience, training, skills and abilities will have valuable application

and will fulfill the needs of a progressive organization.

PROFILE SUMMARY

Management professional attuned to the ever-changing needs of business,

possesses a strong desire to contribute to the productivity and proficiency

of a progressive organization while offering dedication, organization and

self-motivation abilities. Extremely service-oriented with a unique

combination of intuitive and analytical skills used in effective decision-

making. Ability to work independently and within fast paced environments.

An achievement-oriented manager and critical thinker who can learn quickly,

develop expertise, and produce immediate contributions in systems,

analysis, business operations, and motivational team management. Key

skills include:

Operations / Facilities

Management Inventory Control

Planning &

Management Quality &

Performance Improvement

Materials

Management Cost

Reduction & Containment

Team Leadership / Employee

Relations Strong Administrative Abilities

PROFESSIONAL EXPERIENCE

Beavex Inc, Terminal Manager

2006/2010

Durham, NC

Responsible for management of a terminal with 15 employees and effective

contract management of 130 vendor/contract drivers. Other key

responsibilities included ensuring high level customer service and

profitability. Provided sales forecasting and managed sales for the

Raleigh. Durham market. Manage 3rd party inventory or over 12,500 critical

components for customer request and deliveries,

General Manager, KLX,

Inc.

2001/2006

Greer, South Carolina

In charge of all aspects of daily operations and management of

transportation and delivery of freight at the Greenville Station.

Responsible for recruiting, training and managing approximately thirty-five

route drivers and three supervisors. Maintains budget and payroll, and

handles all necessary paperwork involved in maintaining successful facility

operations.

Munitions Supervisor, United States Air

Force 1983

/2001

Valdosta, Georgia

E-7 Master Sergeant. Supervised approximately fifty airmen in various

areas of the military and munitions storage area. Supervised various

munitions storage areas. "Noncommissioned Officer of the Year", Myrtle

Beach Air Force Base, 1990.

EDUCATION

Bachelor of Science in Business Management

Utah State University, Salt Lake City, Utah

Associate of Science in Business Management

Community College of the Air Force, Salt Lake City, Utah

REFERENCES

Additional information and professional references available upon request.



Contact this candidate