Customer Service High School

Phone: 573-***-****

E-mail: *******.****@*****.***

**** ****** **, *** *

Jefferson City, MO 65101

Andrew Durham

Objective To work in a position as a computer technician that is

both challenging and helps other people.

Certifications

Comp TIA A+ Certified Professional

Work experience 2008, 2009 - Present Radio Shack

Jefferson City, Missouri

Radio Shack Sales Associate

. Assisting customers find and order merchandise in the

store

. Selling wireless phones and service plans to

customers

2009 - 2010 Blazecom Networks

Jefferson City, Missouri

Computer Repair Technician

. Repaired computers and computer accessories for clients

. Built new computers to sell to clients

2005 - 2009 Wal-Mart

Jefferson City, Missouri

Electronics Sales Associate

. Helped customers locate merchandise in the store

. Answered customer questions on merchandise

May 27th, 2008 Corestaff Technology Jefferson

City, Missouri

Installation Technician

. Installed two Xerox Phaser 4510 printers in Kohl's

training room

2000 - 2005 Scholastic

Jefferson City, Missouri

Customer Service Representative

. Used the AS400 system to keep track of customer records

2002 University of Missouri

Columbia, Missouri

Internship for Mexico Vocational Technical School

. Corrected computer problems for teachers and staff on

the campus network

. Learned to manage networks with both PC and Mac

computers present

Education 2009 - Present Kaplan University

Davenport, Iowa

Currently Attending Online

Pursuing a Bachelor of Science in Information Technology

2003 - 2005 Linn State Technical College

Linn, Missouri

Graduated 2005

Networking Systems Technology Associate Degree of Applied

Science

2000 - 2002 Mexico Vocational Technical School

Mexico, Missouri

Graduated 2002

Certificate in Electronics Program

1998 - 2002 Centralia High School

Centralia, Missouri

Graduated 2002

Additional notes

Manage my own home network and experiment with different

operating systems.

Fixed computers problems as part of a technology team

during high school.

Able to operate forklift, walk behind lift, and platform

lift for installations if needed.

References

Available upon request.

Contact this candidate