RE: Senior Software Engineer (Cover Letter)

I have over 10 years of experience in: software development, e-commerce,

database design, business systems architecture, solution implementations,

and project management. I have successfully implemented executive

directives and worked on teams executing ideation, architecting,

construction, deployment and support of enterprise applications. My values

include forging software to executive management visions and getting the

project done.

My current concentration is C# .NET Software Development, Application

Architect, Business Process Engineering, Business Intelligence Mining,

SharePoint Development and On & Off Shore development management.

If your company has a present or future need for a senior software

contractor, I would like to discuss this opportunity with your company, in

hopes that I can help in completing your directives.

I work as a corp-to-corp entity and have worked as a 1099 contractor.

Additionally, given specifications or requirements, which we can create

specifications from, I can bid on projects. I am located in Tampa, FL and

have done most work onsite in the greater Tampa Bay area, but can and have

done projects, around the country, by telecommuting.

Enclosed is my resume, which details my skill sets and experience; please

review at your convenience. Professional references available upon request.

To discuss any present or upcoming projects with your organization, please

call me at 813-***-**** or email at abh3k4@r.postjobfree.com.

Please note, if your company is a recruiting or staffing firm, please do

not submit my resume or information to any company without my prior

knowledge of the company or specific project until you have my confirmed

acknowledgement to do so, thank you.

With every wish respected,

Richard D. Rodriguez

813-***-****

abh3k4@r.postjobfree.com

Experience Summary: Over 10 years of experience covering: software

development, e-commerce programming, database design, business systems

architecture, solution implementations, and project management. Proven

success in implementing executive directives and working on teams executing

ideation, architecting, construction, deployment and support of enterprise

systems and applications.

Current Concentration: C# .NET Software Developer, Application Architect,

Business Process Engineering, Business Intelligence Mining, SharePoint

Development, On & Off Shore Development Management

Skills & Experience:

Industry Specific: Healthcare, Telecommunications, Finance, Retail,

Accounting, Mortgage, Call Center, Human Resource,

eCommerce, Marketing, Legal, Travel, Restaurant

Project & Architect Agile/SCRUM, Waterfall, MSF (Microsoft Solutions

Methodologies and Framework) Process, SDLC, Six Sigma, UML, Use Cases,

Tools: Visio Enterprise, MS Project, GANTT charting, JAD

secessions, Kelly Decision Tables, TOC/ ROI calculations,

Process Mapping, Visual SourceSafe, Team Foundation

Server, PVCS, GoF design patterns and NUnit.

Languages: VS.NET 2003-20010, C# .NET (v1.1-4.0) (7 yr), VB.NET (6

yr), VB 4.0/ 5.0/ 6.0 (5 years), T-SQL (7 yr), VoiceXML

2.1 & CCXML (2 yr), Windows Mobile CE v5-6, LINQ

Intranet/ Internet: ASP.NET (7 yr), XML, XSLT, .NET WCF, Web services,

SharePoint 2007 (WSS & MOSS), WebParts, .NET Remoting

Objects, JavaScript, VBScript, ASP, IIS v5-7, ISAPI, HTML

3.2 - 5.0, COM+, ActiveX controls, Dynamic HTML, DCOM,

AJAX, MS AJAX, XML, XSLT, Silverlight, Telerik ASP.Net

Accounting/Finance: Microsoft Dynamics NAV, (SCAD) Solomon Certified

Application Developer for Solomon IV (SQL) (3.5 yr),

Solomon IV, MortgageWare, CPI, Sage MAS90 Accounting

(3.5yr)

Databases: MS SQL 2008 (2 yrs), SQL 2005 (5 yrs), SQL 2000 / v7(7

yr), MS Access (9 yr), Oracle 7.3/ 8i/ 10, FoxPro (2 yr),

ADO, ADO.NET, ODBC, RDO, Informix, T-SQL, OLAP, IBM DB2,

Sybase 11, DTS

Operating Systems: Windows Server 2008-2000, Novell, Windows NT, SCO/Unix,

AS/400

Telephony/ VoiceXML 1.1-2.1, Custom IVR, Outbound Dialer,

Protocols: Multi-Lined Faxing, TAPI, Dialogic boards, TCP/IP, FTP,

UDP, HTTP, HTTPS, VoIP, SIP

Education/ Degrees / Licenses:

Bachelor of Science - Major in Finance - University of Tampa

Bachelor of Science - Major in MIS - Management Information Systems -

University of Tampa

FINRA/NASD Series 7 & 63 (expired)

Contract & Work Experience:

ProVest LLC (HQ in Tampa, Fl)(Mortgage / Legal Industry) - Senior .Net

Contractor - Aug 2006 - Oct 2010

Responsibilities & Experiences Include:

. Participated in a senior role in a team of up to 25 software

developers specializing in .NET, C#, VB.NET, XML Web Services, Web

Application & Windows Application, and MS SQL.

. Experienced and took a part in the company's growth from 80 employees

to over 1,200 in just under a 3 year period. All business processes

and software systems were architected and constructed to scale.

. Played senior roles in architecting, detail designing, and as a lead

manager in 2 projects using off shore resources located in New Delhi,

India.

. Interacted with company's Project Management and Business Analysts to

architect and construct executive mandated projects that met all

business requirements and were completed on schedule.

. Completed projects using Agile/Scrum and some Waterfall methodologies.

. Interacted with executives during the ideation and requirement phases

in several projects.

. Played roles in the Architecting, coding, and implementation phases

for a custom enterprise application named PSO. This is a public facing

web application that allowed the company's contractors to submit

statuses and completed worked into the company in near real-time. The

application has a back end that included a user admin with different

right levels based on roles. The application also included a data

exchange mechanism into the company's main case management system.

Used WinForms for a PhotoUploader and used multi-threading in printing

documents (.Net C# 2005, XML Web services, SQL 2000, SQL 2008,

WebForms, WinForms, multi-threading for printing processes)

. Played roles in the integration and implementation phase of the

company's mobile solution. The application was coded in Windows

Compact Frame work 6.0. The application was integrated into the main

PSO application using web services. (.NET CE 5.0-6.0, Windows

Communication Foundation 3.0, Web Services, CE SQL)

. Played roles in the architecting, coding, and implementation of

several applications interfacing with the company's main case

management system. (.Net C# 2010, VB.NET 2003, XML Web Services, SQL

2000, 2005, 2008)

. Participated in supporting the company's several Data Exchange

services. The (EDI) data exchange web services are public facing and

serve as communication links to and from their clients and a major

data exchange provider . (.NET C# 2005, 2010, ASP.NET Web Services,

and WCF 3.0-4.0)

. Participated in ideation, custom modifications, coding of widgets, and

implementation phases of company's intranet site. The original

intranet site was created using Adenin v9.0, then latter ported to MS

SharePoint 2007 (MOSS & WSS). The projects included portals for

Finance, HR, Legal, DR, Executive Reports & Dashboards, MS Project

integration, document libraries, project websites, wiki, calendar

lists, customized web parts and document workflows.

. Projects were architected to adhere to compliance standards such as

SAS 70, HIPAA, and Sarbanes-Oxley (SOX).

. Daily tools used include - C#.NET, VB.NET, ASP.NET, Web services,

XML, XSLT, WCF 4.0, SQL 2000, SQL 2005, SQL 2008, TSQL, SQL Jobs,

Visual SourceSafe, TFS (Team Foundation Server), .NET Frame Work 1.1,

2.0, 3.0, 3.5, 4.0, MS Project, Visio Enterprise, SharePoint 2007,

VS.NET 2003, 2005, 2008, 2010, Telerik ASP.NET, WebForms, WinForms,

Multi-threading, Linq

OSI (Outback Steakhouse Inc., Carrabbas, Bonefish Grill, Fleming's, Roy's,

and Paul Lee's Restaurant Chain ) (Corporate Headquarters located in

Tampa, Florida) NYSE: OSI - Senior Developer Consultant & eCommerce

Project Manager/- August 2003 - September 2005 (Senior eCommerce

Contractor)

Responsibilities Include:

. Acted in a senior lead role in the management, maintenance, and coding

for each of the OSI Internet Gift Card eCommerce sites with credit

card transactions for each of the OSI brands (Outback

(www.outback.com), Carrabbas (www.carrabbas.com), Bonefish Grill

(www.bonefishgrill.com), Roy's (www.roysrestaurant.com), Flemings

Steakhouse (www.flemingssteakhouse.com), Cheeseburger In Paradise

(www.cheeseburgerinparadise.com), and Paul Lee's)

. Managed and upgraded the eCommerce sites included functions for gift

card processing and transactions with credit card gateways, third

party fulfillment companies, OSI customer service, backend for OSI

Accounting departments, and end user customer.

. Interacted weekly with executive marketing management covering several

projects during which the entire project life cycle from envisionment,

design, development, to the deployment phase was covered to reach

executive objectives in the creation of several applications and re-

engineering of business processes.

. Project management included coordinating tasks and the efforts of

assigned team resource members by developing and maintaining project

plans and development strategies strongly influenced by the MSF

process methodology.

. Analyze marketing initiatives and collaborated with managers, business

units, and store end users to create vision and scope documents

including the expected to actual ROI calculations and statistical

ratios of different marketing campaigns and current business processes

of specific store units.

. Data mined restaurant gift card sales and customer secession data at

the store level.

. Integrated FedEx package location functions with Outback's on-line

Gift Card sales allowing management, customer service and customers to

view the purchased gift cards in route to the final destination.

. Integrated and created a eApplication Survey system for Outback

customers to take surveys on-line at over 500 OSI locations. Created a

back end that was viewed in graphical form for upper management.

. Created email-marketing tools for each of the OSI concepts (tasks

included front end website integration to using AT&T's switches to

send over 400,000 monthly emails).

. Daily tools used include - C#, VB.NET, ASP.NET, XML Web Services, DTS,

ASP, VB, SQL 2000, Oracle, MS Project, PVCS and Visual SourceSafe and

various project management and decision tools.

RDR Computer Consulting Corporation Jan 1998 -

July 2010

Senior .Net Developer & Systems Architect

Contracts / Projects:

RedCloset LLC (Tampa, Florida)(Early Stage)(eCommerce Retail and Affiliate

Industry) - .Net Consultant & Software Architect- October 2008 - July 2010

Responsibilities Include:

. Participated as a lead role in a team of up to 12 software developers

specializing in .NET, C#, SQL 2008, VoiceXML, VoIP, ASP.NET Web

Services, AJAX, and Windows Applications.

. Participated in the Architect / coding / and implementation phases of

the core ecommerce application.

. Play a role in the architect, custom modifications, and implementation

of a VoIP call center solution. Development Coding was done using

VoiceXML 2.1 & CCXML on the Voexo cloud platform, integrated with an

in-house IIS 7.0 web server.

. Participated in the Architect / coding / and implementation phases of

the custom CRM application. The CRM application integrates with the

VoIP phone system allowing for click to dial features. The VoIP system

can use SoftPhone or Physical VoIP phones.

. Daily tools used include - C#.NET, ASP.NET, Web services, XML, SQL

2008, Visual SourceSafe, .NET Frame Work 4.0, VoiceXML, CCXML, Call

Center VoIP Management Tools, Fonality PBXtra 4.0 HUD

Just1Step Inc. (Tampa, Florida)(Start up) - .Net Consultant & Software

Architect- October 2005 - October 2006

Responsibilities Include:

. Participated as a lead role in a team of up to 8 software developers

specializing in .NET, C#, VB.NET, XML Web Services, Web Application &

Windows Application, and SQL 2000 DBA.

. Conducted weekly & daily interaction with executives concerning

multiple projects and their current status in corresponding phases.

. Architect / coded / implemented ROI Tools taking Overture/Yahoo and

Google pay per click transaction data and the company's internal click

through and conversion data to provide daily key metrics reports to

executives. (.NET Web services & XML Web services with Windows

application front end)

. Architect /coded / implemented the Internet Directory page product -

acts as a gallery for a company's digital assets. The assets are

represented as graphical thumbnail with descriptions. Each asset has

built in functionality to have a personalized wrapper that includes

who the asset is for and who to notify when the asset has been viewed.

The notification is sent in real time by email. (ASP.NET, C#, ADO.NET,

XML Web services, Web Application backend).

. Architect / coded / implemented the wServeKnow product - an IVR

(Interactive Voice Response) system that tracks all calls from any

advertisement source and sends tele key-punched data & voice

responses, in real time by email, to a recipient list. (C#, Web

Application, Web services, SQL 2000, ADO.NET, Dialogic).

. Daily tools used include - C#, VB.NET, ASP.NET, ADO.NET, SQL 2000, MS

Project, Visio, Visual SourceSafe

AllLeads4Sale.com (Tampa, Florida)

The application is a site developed to interact and report back from the

major PPC Search Engines. (Overture/ Google/ FindWhat / Kandoole).

Includes On-line/ Real Time reporting (through the back end

administration) that matches advertising costs to leads generated. Reports

Include Landing Page and Lead Detailed with Landing Page. This allows

management to match advertising costs to actual traffic, then to revenue

and profit, which in turn they are able in real-time to negotiate correct

advertising costs with the major PPC engines.

Responsibilities Included:

. Interacted with executive marketing director, designers, and database

administrator.

. Modeled and analyzed the project plan's business and information

processes.

. Designed and presented to executives a hi-level solution encompassing

customer interaction, business logic, data, administration, and

customer support entities.

. Researched the technical abilities of each PPC engine report back

capabilities.

. Designed and Coded interfaces for the customer front end, the client

administration back end, and the administration back end. Designed and

coded the Reporting functions.

. Designed Database Structure (normalized) about 60 tables

. Implemented the system, tested, and Delivered the System.

. Completed documentation on customer, client administration,

administration interfaces, database structure, on-line help files, and

native code was delivered.

. Trained Users and Executives on reporting functions for final sign off

. Provided continued support for bug fixes and updates.

Financial/Accounting Functions:

. Designed /Implemented function to auto down load daily search term

advertising costs from different PPC engines.

. Designed / Implemented process to match specific search term costs

with production units to get a cost per unit.

. Designed / Implemented inventory module that holds cost, retail

pricing, and profit per unit.

. Reporting functions include calculating the cost per unit with

inventory item to gather a final profit/lost per unit. (in real time).

. Reporting functions include conversion percentages for over 5000

search term campaigns to determines which search term has

profitability or is running at a loss.

. Used statistical modeling functions to determine the top bidding

pricing for each search term.

The site uses VB.NET, ASP.NET, ASP 3.0, SQL 2000, ADO, Visual Basic 6.0,

HTML 3.2, JavaScript, MS.NET

Magazines4All.com (Tampa, Florida)

The application is a site developed to sell yearly magazine subscriptions.

The online customer can search and select different magazines and then

purchase them on-line. The e-commerce system has a back end administration

that allows for real-time down load of orders to remit to master agents.

The back end has many reports for management to determine the

effectiveness of different on-line marketing channels. Management can see

which marketing channel is producing what orders and profits thereof.

Responsibilities Included:

. Interacted with executive marketing director, designers, and database

administrator.

. Created and analyzed the project plan's business and information

processes.

. Designed and presented to executives a hi-level solution encompassing

customer interaction, business logic, data, administration, and

customer support entities.

. Researched the technical abilities of each PPC engine report back

capabilities.

. Designed and Coded interfaces for the customer front end, the client

administration back end, and the administration

back end.

. Designed and coded the Reporting functions.

. Designed Database Structure (normalized) about 60 tables

. Implemented the system, Tested, and Delivered the System.

. Completed documentation on customer, client administration,

administration interfaces, database structure, on-line help files, and

native code was delivered.

. Trained Users and Executives on reporting functions for final sign off

. Provided continued support for bug fixes and updates.

Financial/ Accounting Functions Include:

. Designed / Implemented an e-commerce Inventory Module holding product

wholesale cost, retail pricing, and profit.

. Designed / Implemented real-time reporting for up to the second profit

and loss matching search term cost advertising to the product sold.

. Designed / Implemented a Real Time Credit Card Transaction function.

One function logs all transactions with Credit Card Gateway and

matches it to the order. Next Day Batch functions pull Merchant

Account transactions and match up with e-commerce transaction logs to

show any errors. Another Function determines any customer double click

entry errors.

The site uses HTML 3.2, VB Script, JavaScript, ASP 2.0, VB, SQL 7, and

other various 3rd party controls.

TraVoom.com Clearwater, Florida (Travel Industry)

This e-commerce application is a commercial grade e-commerce solutions and

is accompanied by a web based administration password protected back end.

The back end administration functionality includes: Advertising Banner

(Add/Edit/Delete), Agent Branding (Add/Edit/Delete), Web Products

(Add/Edit/Delete), Travel Properties (Add/Edit/Delete), Staff Users

(Add/Edit/Rights/Delete), Orders (Add/Edit/Modify Status/Delete), Visual

Manual, 3rd Party VeriSign Link, 3rd Party Flooz.com Link.

Responsibilities included:

. Meeting with users, gathering requirements, design, development,

testing, implementation and support. This site uses HTML 3.2,

JavaScript 1.1, ASP, SQL 7, ADO, and various 3rd party controls for

real-time credit card processing and processing of other currencies.

Synergy Financials Corp - Solomon Accounting Software Implementation

Specialist

Held Solomon Accounting Certified Developer (SCAD) status.

Responsibilities Included:

. Design/ Implement customations to Accounting Modules of the Solomon

Accounting Software.

. Designed / Implemented data bridges for clients existing accounting

processes and new proposed Solomon Account Software Processes.

. Designed / Implemented Custom Reporting Functions from the Solomon

Accounting Software Database using service side services for auto

daily reporting and emailing reports to executive directors.

. Designed / Implemented customations to Accounts Payable Module,

Accounts Receivables, Payroll, Cash Manager, Currency Manager,

General Ledger, Payroll/ Direct Deposit, and Project Controller.

Datex Inc. Canada's largest bar coding scanner distributor, service and

repair depot

Designed / Implemented the following modules to integrate to Sage MAS90

Accounting System: Receiving, Work Order Management, Service & Repair,

Stock Room, Customer Contact, Inventory, Customer Authorizations, QA,

Shipping, Customer Contract Management, and Contract Billing.

. Participated and directed a team of 8 (4 developers, 3 business

analysts, 1 trainer) in the research, design, custom programming,

and implementation of a custom service & repair application.

. Designed and Implemented seamlessly integration with Sage's MAS90

accounting program. All inventory and customer changes made in MAS90

is reflected in the service app.

. All changes in the inventory of the service application is reflected

in MAS90. Service parts placed on work orders is taken from

inventory. All closed work orders and monthly contract billing is

integrated from the Service Application into the accounting system

as invoices.

. Application tools used in the design and programming included: VB6,

SQL 7.0, Access 2000, VBA Excel, Crystal Reports v8, Sheridan

Design, Data, Active Suite, and WASP bar coding control.

BelCanada - Telecommunications -Voice Conferencing Billing

. Created an NT service, that takes information, using DART FTP ToolPak,

from a Unix/SCO box with Informix database, then imports them into a

SQL 6.5 server. A second application was written to create the

necessary files for the AS/400 import. The second application keeps

track of the files created and can re-create any .dat file for a

period of up to 1 year. The application uses VB 5.0, SQL 6.5, Dart

FTP, Access 98

GTE/ Verizon of Florida March 1996 -

Jan 1997

July 1997 - Jan 98

Programmer / Analyst/Consultant

l Programmed NT IIS Server interface to an existing voice conferencing

bridge system. Allows users to make voice conferencing reservations

through the Inter/ Intranet.

The application was engineered with VB 4-5.0, VB Script, RDO 2.0 and Jet

3.0 data controls, SQL 6.5, TCP/IP, SCO/Unix, and Unix based Informix

v.5.0 database. Web pages created to HTML 3.2

l The application is single-use ActiveEXE designed to be multithreaded to

create on-the-fly TCP/IP instances with the UNIX box.

l Designed/ Implemented daily function of downloading CDR (Call Detail

Records) from the voice conference UNIX box, transforming the file into an

uploaded file into the Solomon Accounting Application Invoicing Module.

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