Medical Software
Resume:
YOVINA M. DONG
Suwanee, GA 30024
abh3hq@r.postjobfree.com
OBJECTIVE: To acquire a challenging IT position that meets my skills and abilities
EDUCATION & CERTIFICATION:
Comptia A+ Certification 2010
Network Administration and CCNA Certification
Gwinnett Technical College, Lawrenceville, GA 2012
Diploma and Certification
Computer Network Administration
Network Security Technology
Texas State Technical College, Waco 2012
Associate of Applied Science Degree
GPA 4.0 President’s Honor Roll Recipient
Computer Information System
Petra Christian University, Indonesia 2003
Bachelor Degree
SUMMARY OF EXPERIENCE:
Examination Management Service, Inc., Hewitt, TX 2009-2010
Case worker
Locating and retrieving medical records on insurance applicants by calling
medical facilities. Data enter the incoming medical records and documents.
Processing and distributing medical records and documents to both internal users
and customers using various systems. Verify the applicant information. Negotiate
the medical fees and the expedition of the records. Answer phone calls.
Fairfield Inn & Suites by Marriott, Kennesaw, GA 2005-2006
Front Desk Agent
Maintain an inventory of vacancies, reservations and room assignments. Register
arriving guests and assign rooms. Answer enquiries regarding hotel services and
registration by letter, by telephone and in person. Provide information about
services available in the community. Respond to guests' complaints. Compile and
check daily record sheets, guest accounts, receipts and vouchers using
computerized or manual systems. Process the Account Payable/Account
Receivable transactions
Mandarin Oriental Hotel, Surabaya, Indonesia 2002-2005
Assistant IT Manager
Manage the on-going maintenance and support of the hotel systems. Ensure that
the Policies and Procedures for the use of computer equipment are known and
adhered to by the hotel staff. Provide 24 hour support to the hotel guests and staff.
Arrange for purchases of hardware and software, including cabling, training and
installation for approved projects, using approved local suppliers and competitive
tendering under guidelines issued the group. Assist or take charge of IT related
projects that happen within the hotel.
Mitra Caspertama, Inc,. Surabaya, Indonesia 2000-2002
PC Technician, Computer Sales
Help customers find the right PCs, and help customers understand features of
software packages. Advising customers on the care of purchased goods. Install
and test PCs. Fix performance issues. Diagnose hardware and software-related
problems. Repair PCs in offices and homes.
SOFTWARE & HARDWARE SKILLS:
• PC Installation, configuration, and repair
• Hardware and software upgrade, virus removal
• Configure BIOS settings and security
• Hardware/software troubleshoots, data backup
• Windows XP, Windows Vista, and Window 7 configurations.
• MS Office (Word, Excel, Power Point, Outlook, Publisher, Access)
• TCP/IP, LAN and wireless setup.
• Intermediate UNIX/Linux, and DOS commands
• Adobe Photoshop CS2
PERSONAL SKILLS:
• Detail oriented, multitask, self motivated, dependable, organized, and team player
References available upon request
Contact this candidate