Objective
Seeking a position in the IT support and/or Computer Technician and/or
Retail Management fields. My experience in interpersonal communication
through sales and retail management make it easy for me to quickly
troubleshoot and solve problems for clients without confusing them in the
process. My charismatic nature and tech know how have enabled me to have a
successful career as both a salesperson and technician thus far.
Education
School Years Major
Completed
Candor High School 4 A+ Computer Repair
TC3 1 Computer Science
Technology Related Experience
Wal-mart
Dates Employed: June 2004-April 2005
Position: Electronics Sales Associate
Primary Duties: attend to customers, clean department, keep Inventory
checked, run register, key holder(secure inventory)
Salary Range: $6.50/hr - $7.50/hr
Reason for Leaving: Job offer at Best Buy
Best Buy
Dates Employed: April 2005-Sept 2006
Position: Computer Sales Associate, Computer Sales Supervisor
Primary Duties:
computer sales(april05-sept05): attend to customers, optimize sales, keep
department clean
computer sales supervisor(sept05-sept 06): lead sales team, make sales
goals and track productivity, manage department schedule, hiring new
associates
Awards: won North East Region Achiever contest; ran the most sales
proficient computer department
Salary Range: $7.75/hr - $12/hr
Reason for Leaving: Starting technology consultation firm with friend
Zio Systems LLC
Dates Employed: Sept 2006-Dec 2006
Position: Co-Founder
Primary Duties: consult with businesses, build computers/POS systems/office
networks, negotiate support contracts, design/administrate websites
Salary: projected $40,000/year
Reason For Leaving: discovered my "business partner" was withholding money
behind my back, so I left
Circuit City
Dates Employed: Dec 2006-March 2009
Position: Lead Firedog In-Home Technician
Primary Duties: respond to service calls, manage appointment schedule,
hire/train new technicians, install/repair computer systems and home
networks, install/repair home theater systems, motivate service sales
throughout the store
Requirements: pass Firedog Technician Exam, pass Driver Certification
Achievements: helped the Vestal Circuit City launch their services brand;
Firedog. Within a year's time I was able to build the sales culture to
provide enough business to go from working by myself as the only full-time
on-site technician driving my own personal car to having two company
vehicles and four subordinate techs.
Salary Range: $16.50/hr - $18/hr
Reason for Leaving: Company Liquidated
Radio Shack (Target Mobile)
Dates Employed: August 2010 - Present
Position: Store Manager
Primary Duties: hire/train new sales associates, coach/fire under
performing associates, manage physical inventory, manage store finances,
run bank deposits, optimize contract phone sales, manage store marketing
Salary: $12/hr + comission
References
available upon request