Sales Manager

TELECOMMUNICATIONS PROFESSIONAL

Multilingual Global Business Development & Procurement Professional

successful at building high-performance executive and technical operations

teams, developing products and services; designing, procuring, deploying

and managing advanced telecommunications networks and services with P&L

responsibility of up to $15m. A strategic visionary with clear sense of

purpose and urgency when faced with diverse situation challenges during

periods of declining sales and rapid growth. Skilled at establishing

operational excellence within culturally diverse environments, translating

conceptual models into specific growth strategies, and planning/executing

multi-faced regional and global business development campaigns designed to

improve market share, gross revenue and EBIDTA. Key qualifications include:

Corporate Vision & Design, Re-engineering Operations & Process

Strategic/Operational Planning; Improvement;

International Roaming and Analytics Negotiating/Bidding Government Contracts;

Reporting; Negotiating Service Level Agreements;

Capital Investment Planning & Site acquisition & lease contract

Financial Modeling; negotiation/management;

Cost Reduction/Containment & Profit Global Market Penetration & Pricing

Optimization; Strategies.

Reorganization & Turnaround

Management;

PROFESSIONAL EXPERIENCE

CONSOLIDATED SERVICES INTERNATIONAL, INC. 2005 - Present

Telecommunications Business Development Consultant

Manage several due-diligence and implementation projects; and entire

telecom wholesale, corporate sales and technical operations in the

Caribbean region with full P&L responsibility. Leader in developing

products and services to grow revenues and expert in the design and

delivery of cost-effective, high performance technology solutions in

support of rapid regional growth with budget responsibilities in excess of

$5m annually. Effective at building culturally diverse, team-centered

operating units, with excellent business process and strategy development

skills. Experienced in managing wholesale and corporate telecommunications

sales teams for global business solutions such as IPLS and MPLS; Wholesale

and Corporate VoIP with Hosted Telephone Solutions; Management of

pipelines, financial projections and feasibility studies.

> MIO TELECOM DUTCH ANTILLES (EOCG Wireless, Personal Communication

Services) 2009 - Present

Director of Operations

Manage Sales of Wholesale Product Suite and Technical Operations of the

company's CDMA2000, 1X RTT mobile network, Mobile Broadband and Corporate

WiMax networks. Maintain P&L responsibility of $15m annual turnover for

the Dutch Caribbean market territories and Miami Florida.

. Lead the restructuring and separation process for the company,

including a complicated transfer of ARP for voice and data roaming,

formulate and adjust the new corporate vision and strategic direction;

. Developed new products and services to grow revenues with 35%;

. Reduced operating costs with 52% by converting from TDM to full IP

connectivity;

. Optimized the CDMA international roaming voice and 3G Data business to

increase revenues with another 12%.

> ZOCOR LIMITED BVI (CCT BoatPhone, Dauphin Telecom, CellularOne, EOCG

Wireless, PCS) 2007 - 2009

VP of Operations & Business Development

Held $32m in P&L responsibility for this Caribbean telecom operator of a

CDMA 2000, 1X RTT, EVDO/3G and GSM 2G infrastructure with operations

throughout the Caribbean with Corporate Headquarters in Fort Lauderdale

Florida.

. Lead the strategic planning process, initiated growth strategies,

approved all major capital expenditure and operational budgets, new

product development initiatives, provided active guidance on

operations and approved capital projects valued up to $1m annually;

. Halted a 3-year decline (and churn) in sales and grew annual revenue

from $12m to $20m - a significant growth rate over a 3-year period

given the economy of scale in the Caribbean region;

. Recruited a world class management team that rapidly developed an

operating synergy, revamped an outdated business model, executed

corporate revitalization initiative and eliminated repetitious layers,

improving operational performance and generating a significant

increase in EBIDTA;

. Managed the international inbound CDMA voice and data roaming business

which represented 39% of the company's total annual income and

negotiated contracts to expand the Caribbean CDMA roaming footprint;

. Designed, deployed and managed a fixed WiMax infrastructure which

represented 15% of the company's total annual revenues;

> ST. MAARTEN INTERNATIONAL TELECOMMUNICATIONS SERVICES 2005 - 2007

Telecommunications Sales and Business Development Manager

Senior Sales & Business Development Executive with full strategic

planning and development responsibility. Negotiated all international

capacity and wholesale telecommunication agreements and Service Level

Agreements with International Operators for the USA subsidiary. Developed

voice-over-IP and data services and rolled out services generating annual

revenue of over $8m.

. Launched an international long distance service node in Miami and

Curacao to increase revenue with $8m in a two year span;

. Designed and deployed a carrier grade wireless network in Curacao to

increase service coverage and contribute with additional revenues;

. Negotiated long term strategic alliances with world's largest

telecommunication operators giving the company a leveraged position in

terms of margin enhancement;

. Implemented and managed Service Level Agreements with carrier

customers within the Netherlands Antilles;

. Managed a team of two wholesale and three corporate sales account

managers for global business and government solutions.

ANTILLEAN NETWORK MANAGEMENT (SCARLET) 2002 - 2005

Founder, Managing Director, Chief Commercial Officer

Founded and assumed responsibility of the company's $12m Caribbean

operation with full P&L accountability. Held autonomous decision-making

authority for sales, business development and information technology with

10 direct and 35 indirect reports

. Founded the company, acquired all telecom and business licenses,

raised funding and started operations;

. Developed, launched and grew income to $12m in 2005;

. Instituted new sales strategies, controls and metrics, and

transitioned the traditional model from product offering to a solution

focus, doubling sales in the second year of operation;

. Managed a team of seven global account managers, three enterprise

solution sales managers and five consumer sales representatives;

. Seamlessly merged two acquisitions into a single sales organization,

adding $5m to the annual revenue, while introducing a complete

portfolio of new services that again increased the revenues.

N.V. CURACAOSE DOK MAATSCHAPPIJ (CURACAO DRYDOCK) 1994 - 2002

International Sales & Marketing Manager

Setup and managed the company's Client & Agent Communication department to

handle all incoming inquiries coming from agents, underwriters, ship-owners

and ship-managers. Formulated the company's aggressive sales and marketing

strategies and established challenging performance metrics which generated

$45m annually that represented 83% of the company's total sales revenues at

the time.

. Transformed the company from a 3% annual growth performer into a 19%

growth performing company with a 95% occupancy rate;

. Created and managed an external sales network of thirteen sales agents

globally generating more than 30% ($12.6m) of the company's global

revenues at the time;

. Managed an internal sales support team of twelve full time members, a

revenue assurance group and project evaluation team of five;

. Served as the main contributor for the conversion of the shipyard from

an oil tanker repair facility to a fully equipped cruise repair

facility, with crew and hospitality facilities;

. Represented the company at international conferences and conventions

in the US, Latin America and Europe.

SEATRADE GRONINGEN B.V. - THE NETHERLANDS 1990 - 1994

Hardware and Purchasing Manager

Managed all global procurements and replenishments, warehousing and

logistics, information systems and communications, cost control and

scheduled maintenance activities for 50+ sea-going reefer ships trading

worldwide. Automated the inquiry and purchasing process from a manual time-

consuming process to a semi-automated system, to enable crew and staff to

spend more time on efficient long term requirements and purchases rather

than ad-hoc, expensive buying.

. Converted the company's manual purchasing into a semi-automatic

procurement system, increasing efficiency with 62% within a period of

eighteen months, while reducing operational cost with 30%.

. Introduced an automated maintenance scheduling system for critical

components of the ships, to avoid break-downs and unnecessary outages

at sea.

EARLIER CAREER HISTORY

Cooling Technician in the Netherlands Antilles, CO2 welder in the

Netherlands; Process Designer in Groningen Netherlands; Electric welder in

Zuidwolde Netherlands and Construction Engineer in Hoogezand Netherlands.

FORMAL EDUCATION & LANGUAGE SKILLS

Bachelor in Mechanical Engineering & Automation . Rijkshogeschool

Groningen, Netherlands

Spoken and written Languages:

English . Spanish . Dutch . Papiamentu

PROFESSIONAL ASSOCIATIONS

Aruban Business Professionals . American Tele-medicine Association .

Curacao ICT Network . Curacao Information Society . Direct Source Network .

Fusion Solutions . International Roaming Team (CDG IRT) . Tandem

CrossConnect Community . Telecom Tigers . VoIP/Telecom Business Startup

Groups . The Maritime Executive

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