Sales Customer Service
Resume:
Columbia, SC ***** Crystal Smalls-Wright
crystalsmallswright
@yahoo.com
Objective To gain a position with a progressive, growth-oriented company in the
field of advertising, marketing or public
relations
Qualifications Proficient in: Microsoft Office (Word, Excel, Outlook, PP) Types over
60 wpm
Experience March 2008 - December 2009 AT&T Advertising Solutions
Columbia, SC
Account Executive
Provided advertising and marketing plans for over 200 business owners
Exceeded quarterly sales quota of 2 new clients per week & increased
revenue by 13%
Assisted businesses with creating and designing advertising concepts
October 2006 - March 2008 Continental American Ins. Co.
Columbia, SC
New Business Analyst
Underwriter for accident, hospital indemnity and cancer insurance
applications
Managed and reported annual premium on 5 major group accounts
Assisted with sales and promotions packaging for new group accounts
January 2005 - October 2006 The South Financial Group
Columbia, SC
Sales and Service Representative
Trained and mentored new sales representatives after 6 months of
employment
Met and exceed monthly sales quotas of 5 banking product sales per day
Provided quality customer service daily via telephone, in-person and
on-line support
May 2003 - December 2004 The State Newspaper
Columbia, SC
Client Services Representative
Provided weekly and daily reports tracking readership among
subscribers
Met and exceeded monthly sales quotas of 2 new newspaper subscriptions
per day
Assisted subscribers with their delivery service for 2 different major
publications
Education June 2009 - present Webster University
Columbia, SC
M.A., Business Administration
August 2001 - December 2004 University of South Carolina
Columbia, SC
B.A., Journalism & Mass Communications Major: Public Relations
Minor: English
Honors & Big Brothers & Big Sisters of Greater Columbia, Carolina Alumni
Interests Association
References
Available Upon Request
Contact this candidate