CHARLES A. WALSER, MBA, SPHR
Greensboro, North Carolina 27408
336-***-**** (H) 336-***-**** (C)
abh37a@r.postjobfree.com, http://www.linkedin.com/in/charleswalser
SUMMARY
Goal-oriented Human Resources leader and strategic partner seeking to
leverage diversified expertise to improve organizational efficiency through
focus on people and processes. Career has focused on building and managing
relationships and developing innovative solutions through problem-solving,
negotiating and collaboration skills. Multiple years' experience leading
the Human Resources and Safety and Health efforts in a $700 million revenue
global manufacturing organization. Championed Safety and Health for the
last sixteen years. Concurrent with this role, served as Human Resources
Generalist the most recent six years with specialization in Talent
Management and Compensation. Earned manufacturing credibility by working
ten years as a hands-on Industrial Engineer in several manufacturing
plants.
PROFESSIONAL EXPERIENCE
UNIFI, INC., Greensboro, NC, 1990 - 2010
(Leading Domestic Producer of Synthetic Yarn, $700 Million Revenue,
multiple manufacturing and warehousing facilities)
Corporate Human Resources Generalist/Safety, Health and Compensation
Manager, Greensboro, NC, 2004-2010
(Concurrent with my role as Corporate Safety and Health Manager)
Designed, planned, implemented and evaluated all total rewards programs to
align with the Company's desired strategy and position in the marketplace.
Ensured talent management strategies enhanced the Company's ability to
attract, retain, and engage/motivate employees. Executed and calculated
annual merit increases, bonus payout, and sales commissions according to
plan guidelines. Generated and extended offers of employment for all
potential candidates. Ensured grading/banding structure stayed current
with the market and industry. Authored, directed, advised and provided
consultation on policy. Other generalist duties included: communications,
performance management, professional development/training, conflict
resolution, on and off- boarding (exits, exit interviews, severance
calculations/execution and outplacement assistance). Interacted with
recruiters, universities, and other networking outlets to fill open salary
positions. Oversaw the Company's summer internship program.
Key Accomplishments:
Human Resources Generalist
. Successfully led a team that created a talent acquisition process that
aided in selecting top performers who "fit" the company culture by
utilizing panel interviews and behavioral-based interviewing techniques.
. Renewed vital talent relationships with universities through internships,
recruitment, company visits and outings that led to increased student
awareness, interest and ultimately new hires.
. Outsourced short and long-term disability administration to reduce
internal cost by 25% and increased overall employee satisfaction.
. Introduced new plant acquisitions to the Company's culture, values,
beliefs, policies, practices and procedures and expectations (included
employee communications meetings and plant visits).
. Developed and delivered training programs and employee/organizational
surveys that resulted in a more informed and engaged workforce.
. Collaborated with department managers concerning appropriate disciplinary
action in dealing with conflict resolution and performance issues.
. Championed and directed a wellness program that achieved over 30%
participation in its third year from inception that drove the Company's
initiative to make every individual responsible for his/her own health.
. Authored and implemented an Auto Liability Policy that brought both
consistency and accountability for drivers of company-owned vehicles and
car allowance participants.
. Authored and implemented a comprehensive drug testing policy that
included pre-employment, random, post-accident, reasonable suspicion, and
property damage testing provisions that set the tone for a zero tolerance
illegal drugs culture.
CHARLES A. WALSER, MBA, SPHR - Page 2
Talent Management/Compensation
. Partnered with the VP of Sales and spearheaded a successful quarterly
sales incentive plan for account managers based upon gross margin that
connected incentive compensation to the Company's "profit growth"
strategy; a strategy that resulted in an energized, motivated and aligned
sales force.
. Partnered with all Company executives to implement a talent management
strategy that identified key positions, top performers, high potentials,
good performers and low performers. Individual professional development
plans were devised to fill skill gaps noted. Reward guidelines were
established for consistency.
. Worked with the CEO and CFO to establish an annual bonus plan for all
salaried associates based upon meeting both Company performance metrics
and individual critical operating tasks.
. Authored and implemented an international expatriate assignment policy
that eliminated ambiguity, inconsistencies and inefficiencies in
international assignments.
. In conjunction with an outside consultant, completed an Executive Pay
market analysis.
Corporate Safety and Health Manager, Greensboro, NC, 1994-1998, 2000-2010
Maintained full responsibility for managing and implementing safety and
health initiatives and strategies. Monitored and prevented potential
workplace safety hazards through routine inspections and training, accurate
and current documentation of policies and procedures, and incident
investigations. Ability to analyze operations, pinpoint areas of
improvement and redesign and implement plans that generate profitable
results. Networked with the business unit operation and human resource
managers, nurses, Worker's Compensation insurance carrier and attorney to
minimize costs and close claims as quickly as feasible. Represented the
Company at mediations and hearings. Acted as a change agent to develop
safety leaders, encouraged decision making and participation at all levels.
Partnered and collaborated with the Executive and Operations leadership
teams to drive results. Provided key reporting metrics for action.
Key Accomplishments:
. Lowered Worker's Compensation costs, OSHA recordable and lost-time
incidents by over 400%.
. Achieved a .55 Worker's Compensation experience modification factor.
. Led and participated in quarterly claims review with Worker's
Compensation insurance carrier.
. Functioned as an internal technical/professional consultant in dealing
with employee claim, return-to-work, complex safety and OSHA regulations
issues.
Research and Development Engineer, Madison, NC, 1999-2000
Plant Human Resources Manager, Madison, NC, 1998-1999
Industrial Engineer Manager, Reidsville and Mayodan, NC, 1990-1994
CONE MILLS CORPORATION, Pineville, NC, Greenville, SC, Prior to 1990
(A textile fabric producer of denim, corduroy and print cloth fabric)
Industrial Engineer Manager, Quality Control Manager, Production Planner,
Training Manager, Supervisor
EDUCATION
The University of North Carolina at Greensboro, Bryan School of Business &
Economics, MBA
North Carolina State University, Bachelor of Science, Textile Management
SPECIAL TRAINING/MEMBERSHIPS/CERTIFICATIONS
Member of SHRM and Certified Senior Professional Human Resources (SPHR)
Teambuilding/Leadership Training (Staub Leadership Solutions, Greensboro,
NC)
Toastmasters International
Six Sigma Greenbelt Certified, QualPro Statistical Process Control Program
Key MBA courses: Organizational Behavior, Organizational Change, Training
and Development, Organizational Learning, Leadership Development and
Assessment, Human Resource Strategy, International Human Resource
Management, Global Operations Strategy, Strategic Marketing Management,
Creating and Sustaining a Competitive Advantage
Key paper written: "A Corporate University - Why did it fail?"